Unable to play a downloaded game

Hi... I have a dell with windows vista, service 1 pk.  I downloaded a game from big fish, and initially, when I started the game,
Words have been dbled and the peak would shake whenever I moved the mouse.  I went to Nvidia and downloaded the last
drivers (as ' recommended' of their forum discussions)... now, whenever I try to play the game, the splash screen, then
its impossible to get on the game Blanck.  When I get the pic shakes whenever I move the mouse.  Please help, as I am
not computer Savy and I really want to mess up the computer.  Please point me in the right direction!  Thank you very much...
B

Hello Bobbles06,

Let us know about game you want to play? I recommend you to check whether the game is compatible with your operating system or not.

Try to perform the clean boot, and then try to play the game. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.  Follow the steps below:

Log the computer by using an account with administrator rights.

Click Start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

On the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

Under the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.

Click OK and then click on restart.

If you are able to play the game without any problems, please follow the subsequent steps, after the stages of boot which is 1 article:

http://support.Microsoft.com/kb/929135

Hope this information is useful.
   
Kind regards

Savan - Microsoft technical support.

Tags: Windows

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