Unable to print on CD/DVD with Photosmart D5460

I bought a Photosmart D5460 specifically to print on a CD, it used to work, now it doesn't. I get the message that this printer not print CD nonsupport, but if I leave the OPI of the CD tray tells me that I have to close it before you print it. I thought that maybe the toSnow Leopard upgrade did damage, but I installed the original software on an olderG4 under Leopard. No luck. What is a printer firmware issue?

I use an Intell Mac running OS x 10.6.5. The pilot is 4.2, the print utility is 4.8.5 and HP studio is 9.8.1

The problem is the oldest software installed.  It is mess up the works.  You will need to uninstall the software 10.5 using HP uninstaller, restart your Mac and then add your printer to print and fax.  For 10.6 drivers are already in the operating system.  It may ask you that there is an update, let the Mac download and install this update.  Then, download and install the HP Photo Studio's Mac OS X v 10.6 found here.

Tags: HP Printers

Similar Questions

  • Printing on CD/DVD with Photosmart D7560 h

    I recently bought a new desktop computer Win 8 and installed the driver of HP all inclusive for the Photosmart D7560.  The printer works great for photos and documents.  However, the Photosmart Essential software that allows me to create labels for CD/DVD will not install on Win 8.  I received instruction to use Photo Creations.  Software creations does not allow me to create labels for printing on CD/DVD.  When I contacted the support for the creations, I learned that the software does not have a request for printing on CD/DVD.  I bought the printer specifically to be able to print on CD/DVD.  HP has an alternative to the use third party software?  Essentials was not large, but it worked perfectly with the printer.

    Good... but looks like HP would have thought about this option in printer before forcing the creations on the Windows community 7/8. Thanks for your thoughts.

  • Photosmart D5160 with Windows 7; Unable to print on CD/DVD

    I installed my Photosmart D5160 on my new HPE180t.  I used the "HP Photosmart and Deskjet full feature software and drivers" for Windows 7 64-bit.  Before, with Windows XP and HP Photosmart first, I was able to print on a CD/DVD.  Now, HP Photosmart Essential replaced HP Photosmart first, and I'm unable to print on CD/DVD.

    This same question was also documented on this forum, but no resolution found: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/Photosmart-D5160/m-p/154007/highlight/tr...

    I chatted with HP Technical Support online and they had me install Roxio Express Labeler for Windows Vista and run it in compatibility mode.  The result was that I was able to print on a CD/DVD, but the image has been moved to the top.  HP technical support said that I should buy a third-party CD/DVD printing software and they suggested call me Nero to determine what software to use.

    My questions:

    1. is this a known problem, the fact that the D5160 impossible to print on CD/DVD with Photosmart Essential and Windows 7?

    2. If someone has had this problem, what do you do to solve the problem?

    3. Another option would be to buy a new HP printer that prints on CD/DVD?  If so, what printer?

    Thank you very much

    Angela

    ``````````````````````````````````````````
    old computer: HP Pavilion PU131AV / a1050y, Intel Pentium 4 CPU 3.20 GHz, 2 GB RAM, Windows XP MCE, SP3 32-bit, Nvidia GeForce 6600
    new computer: HPE-180 t, Windows 7 Pro (64 bit), Nvidia GeForce GT 220, Intel Core i7 - 930 quad-core CPU @ 2.80 GHz, 8 GB of RAM

    That's what I did to solve my problem:

    1. buy a HP Photosmart D7560 h

    2 use Windows Photo Viewer to print on CD/DVD

    Note 1: The only way to buy the HP Photosmart D7560 h through HP's through its "upgrade" program, because this printer is no longer available via the HP shopping site.  Do NOT buy the D7560 h through the 'upgrade' of HP program because you will receive a refurbished printer.  After talking with the resolution of HP service, they advised me to buy this printer to a retailer who sells this printer yet.  I bought my new HP Photosmart D7560 h from newegg.com.

    Note 2: This printer (D7560 h) also uses the HP Photosmart Essential 3.5 when you use Windows 7, like the HP D5160.  When I installed the EP 3.5 and only had a printer is installed (as opposed to a printer and scanner HP), the 3.5 HP allow for printing on CD/DVD via the HP Solution Center.  The problem (not being able to print on CD/DVD via PE 3.5) occurred when I plugged in and installed my HP Scanjet G4050 scanner, which also uses the HP Solution Center.

    Note 3: I believe tha the D5160 could work with Windows 7.  It may be able to print on a CD/DVD, if you do not have an another printer/scanner HP device installed on your computer.  It may be able to print on a CD/DVD using the Windows Photo Viewer.

    Note 4: To replace the cartridges of 5 ink (XL) on the HP Photosmart D7560 h, it costs a total of $115.

    Let me know if you have any other questions.  Bottom line... I am able to print on CD/DVD with the D7560 h on Windows 7 operating system but I don't have to use the Photo of Windows display program.

    Take care

    Angela

  • Unable to print on CD/DVD printable C5380

    I just bought a Photosmart C5380 to replace my Epson sick.  Load on an iMac than 2.4 GHz with Snow Leopard and all the latest updates and drivers.  Prints and scans very well... almost.  I'm unable to printon a printable CD/DVD.  Lower the door CD/DVD and prssing OK brings up a message telling me to use the CD/DVD software to print.  But I can't find anything.  The manual I have in front of me told me I should use the software provided with the product to create and print on a CD/DVD.  I can't find anything!  I downloaded HP Photosmart studio, but that doesn't seem to work.

    Hey all,.

    When we developed the drivers and software for Snow Leopard, there were some problems getting CD/DVD printing to work.  We decided to go with the release of the software without the CD/DVD printing functionality.  In the meantime, we modified the HP Photo Studio software and got everything working in 10.6 again.

    So, what should you do?

    #1-make sure you have the latest drivers from 10.6 to your printer downloaded and installed from hp.com.

    #2-go here: ftp://ftp.hp.com/pub/united-states/pse/hp_photosmart_studio_software.dmg and download and install HP Photo Studio.

    You will now be able to print on CD/DVD by HP Photo Studio.

  • Unable to print on cd/dvd

    Photosmart D5460, Packard Bell iMedia desktop PC, Windows 7 attached to the printer via the USB port

    I recently updated my operating system of Windows Vista home premium to Windows 7 Ultimate after a hard disk failure,

    I installed the driver software from the website, but now my printer / photosmart software essentials said that this printer is not recognized as one that can print directly on CD/DVD, I ran the software twice, performed troubleshooting, & HP solutions for install errors, but still I can't print directly on CD/DVD.

    I even tried the original driver disks supplied with the printer Windows, but I get a message saying that the software is not compatible with this operating system.

    Please someone help because it makes me around the elbow.

    Simon.

    Hi, I have today looked through all HP help & support & has found a solution that works.

    The "Select printer" message on the computer when printing on a CD or DVD in windows 7.

    I have taken the recommended action, & installed an another printer driver & now use HP Photosmart C5300 series printer driver Photosmart essentials v.3.5 and everything's fine.

    Thank you much for the help so far

    Simon.

  • Unable to print black and white with an empty cartridge

    My printer will not print not black-and-white, except when a color cartridge is replaced empty.

    How can I print black with an empty color in place cartridge?

    Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

    If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

    If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

    For more details, see the link below

    http://support.HP.com/us-en/document/c04331666

  • Why am I unable to print from the web with Firefox (my favorite browser) and it market with IE?

    Hi, thanks for your time! I have problems printing from FireFox. I use PayPal for print shipping label (I sell on Ebay) and he's a few weeks that I have to use IE to print from the Internet. Nothing is printing from Firefox. And since it is my browser FAVORITE, it's boring. I have the latest Java, reinstalled my drivers (uninstall and install fees). I've tried everything I can think of, but nothing seems to work. Update Java, reinstalled drivers for my Epson Styllus NX215, change USB port, cleared cookies and all things... It works with Internet Explorer. I have to use Internet explorer to print from the Internet... Can you help me to not use IE anymore?

    (o) thank you.

    I use a computer MDG with an Intel CoreI7, with Windows 7 Home premium (64-bit) SP1, 8 GB of ram

    Thank you very much, I already did. It didn't work... the problem is solved by uni at a standstill and re-install Firefox. (the update does not work).

    Thanks anyway
    Stephan.

  • Unable to print on Windows 8 with Color Laserjet 1600

    I installed DOT4x64.msi on my new laptop HP Windows 8, since this seems to be the only average current to connect my Color Laserjet 1600. The printer will now appear in the section "Devices and Printers" Control Panel.  But when I try to print something, I get an error message that says that I can't print to the printer. I spent nearly an hour on the phone with HP support with no resolution - in fact, after all this time, I was told "this Department does not support this printer!.» Any ideas on a solution here? Thank you!

    PS - I initially posted on a different picture, I hope someone here can help.

    For this device, the driver of windows 8 will not release until the end of January. Please bookmark this site and refer to it for more information up-to-date.

    Can I 8 supported for LaserJet printers

    In the meantime, drivers windows 7 should work for this device.

    Color Laserjet 1600

  • Unable to print an e-mail with the error message: "local print spooler is not running.

    Original title: whenever I have try printing an E mail I get message that "local print spooler is not running."  Someone at - it a simple way to fix this problem?

    I tried to add a printer change ink cartridges and I still can't seem to work.  I received a message "local printer spooler service is not running, BUT I have no idea what is the printer spooler?  NEED HELP!

    Hi Larry,

    I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

    To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

     

    1. What is the brand and model of the printer?

    2. did you of recent changes made to your computer before the show?

    3. is specific to printing an E-mail question?

    The print spooler is a system of 32 services in the Microsoft Windows operating system. He is responsible for the management of jobs that have been sent to the printer or print from a network server. With the print spooler, the user can achieve a greater control over the print queue because the print spooler service allows the user to dispose of print jobs pending or to set priorities for projects.

    Most of the time, the print spooler service works very well. Unfortunately, the opportunities will arise when the print spooler fails and you receive the dreaded error print spooler and print becomes impossible.

    Please follow the methods and mark the question below:

    Method 1:

     

    Step 1:

     

    Run the Microsoft Fix It from the link below.

    Diagnose and automatically fix problems printing and printer:

    http://support.Microsoft.com/mats/printing_problems/

    Step 2:

    Follow the steps in the link below.

    Printer in Windows problems:

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

     

    Method 2:

     

    You need to check if the Printer Spooler service is started from services.msc.

    a. click Start, click run, type services.msc.
    b. double-click the print spooler and verify that the status is set as Automatic or Manual.

    c. right-click on print spooler and click restart.

     

    I hope that the information above helps you.

  • Unable to print colors on a hp photosmart c4480

    As above, after changing the black print cartridge

    Hello

    It seems to be something to do with how you changed the cartridges and put things up

    We cannot help you with that

    Discover your printer at HP

    http://h10025.www1.HP.com/ewfrf/wc/product?product=3418705&LC=en&cc=us&DLC=en&lang=en&tmp_track_link=ot_we/prodlink/en_US/3418705/loc:0 & cc = us

  • Unable to print black and white with no yellow ink L7590

    I ran more ink at the weekend and got a new black ink cartridge. Unfortunately, I did not notice that I was also out of yellow ink. I desperately need to print regular black text, but the printer refuses because he is more yellow ink! I don't want print Yellow. Is it possible to disable this error message for a HP OfficeJet Pro L7590?

    Thank you.

    Nevermind, I figured it. If you set the printer on the mode of manufacture, it ignores the ink levels. Sorted.

  • Unable to print on HP 4550n with Snow Leopard

    Mac suggested scanning for new software gives none.  HP says 4550n is included in SL 10.6.  I'm in an infinite loop!  Suggestions?

    Thanks a bunch,

    jfergy55

    It works!  Manually add the IP address of the printer.  Good job!

  • Photosmart C4795 all-in-1 main: all-in-one HP Photosmart C4700 printer unable to establish 2 way communication with the PC

    I have more than one year of experience using this printer with no problems. Several days ago, it has become unplugged from the PC that I have been using it for over a year & stayed like that for 2 or 3 days. At the end of those 2 or 3 days, the cable has been properly reconnected, but was unable to restore '2 - way communication' with my PC since then.

    As this is a scanner/printer I have proven it always of the functions as a photo Copier.

    To try to solve this problem, I updated the drivers & replaced the cable with a new one without success.

    My OS is Windows 7, as this PC 4 or 5 year, is not compatible with windows 10.

    PS - I would also try to use it with my new PC (a Touchsmart laptop HP with Windows 10 15), but my terms of service for the State of Photosmart C4795 printer software which using the software on more than 1 computer is a violation of the terms of service.

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem of communication with your PC.  Download and run "print and Scan Doctor."

    For your Windows 10 machine I suggest you download the recommended driver and software from HP here.

  • HP Photosmart D5460 printing problem using the cd/dvd tray

    Just bought a HP Photosmart D5460 solely for printing cd/dvd directly on cd/dvd labels.

    The problem I have prints a label on a Verbatim CD Vinyl.

    It is a normal 80 min CD - r but with an edge of vinyl and a 70mm print Center.

    When put in a fake cd (12mm diameter) cardboard, printing is excellent, exactly as it should.

    But as soon as I put in a CD of vinyl, the label is printed below the disc on the disc tray - holder, approx. 80mm below the mark where it should be.

    It drives me crazy, that everyone has seen this error before?

    Calibration is not help me... Also used almost every label possible software out there (Surething, Acoustica, Nero and Photoshop plain) who all give me the same result.

    Yes, I think that's the problem.

    I cut out a circle of plain white paper, which is the size of a cd and cut out the Center (a little more fat then 70mm of the printable area of the disc). Put on vinyl with tape adhesive tape and now it prints exactly on the label, to make it work.

    The black color of the disc must be the problem.

  • HP Photosmart D5460: printing of DVD disc disappeared from Photosmart Essential.

    Did not burn any DVD for a while, so when I pulled upward Photosmart Essentials 3.5 for print direcrtly the disk, the model had disappeared.

    I'm sure it was the Create topic when I used it last until I upgraded to Windows 10, I have art work I designed saved on my drive but also I downloaded on the web.

    Where is he gone please?

    Hi @NorskYorkie,

    Glad to see that you are using the HP forums, this is a great question other customers might wonder about too!

    Although there are software to the new version of the operating system such as Windows 8 and Windows, CD/DVD, print front 10 has been omitted in the software, I think that this feature has been deprecated. You might be able to find a 3rd party screen software that allows you to print on CD/DVDs that you can download and use. I suggest using Google to see what is available. If you can't find anything, you can consider using this printer with an older operating system.

    I'm sure that's not the answer you were hoping for, but if that answers your request, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

Maybe you are looking for