Unable to print on CD/DVD printable C5380

Similar Questions

• Photosmart D5160 with Windows 7; Unable to print on CD/DVD

  I installed my Photosmart D5160 on my new HPE180t.  I used the "HP Photosmart and Deskjet full feature software and drivers" for Windows 7 64-bit.  Before, with Windows XP and HP Photosmart first, I was able to print on a CD/DVD.  Now, HP Photosmart Essential replaced HP Photosmart first, and I'm unable to print on CD/DVD.

  This same question was also documented on this forum, but no resolution found: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/Photosmart-D5160/m-p/154007/highlight/tr...

  I chatted with HP Technical Support online and they had me install Roxio Express Labeler for Windows Vista and run it in compatibility mode.  The result was that I was able to print on a CD/DVD, but the image has been moved to the top.  HP technical support said that I should buy a third-party CD/DVD printing software and they suggested call me Nero to determine what software to use.

  My questions:

  1. is this a known problem, the fact that the D5160 impossible to print on CD/DVD with Photosmart Essential and Windows 7?

  2. If someone has had this problem, what do you do to solve the problem?

  3. Another option would be to buy a new HP printer that prints on CD/DVD?  If so, what printer?

  Thank you very much

  Angela

  ``````````````````````````````````````````
  old computer: HP Pavilion PU131AV / a1050y, Intel Pentium 4 CPU 3.20 GHz, 2 GB RAM, Windows XP MCE, SP3 32-bit, Nvidia GeForce 6600
  new computer: HPE-180 t, Windows 7 Pro (64 bit), Nvidia GeForce GT 220, Intel Core i7 - 930 quad-core CPU @ 2.80 GHz, 8 GB of RAM

  That's what I did to solve my problem:

  1. buy a HP Photosmart D7560 h

  2 use Windows Photo Viewer to print on CD/DVD

  Note 1: The only way to buy the HP Photosmart D7560 h through HP's through its "upgrade" program, because this printer is no longer available via the HP shopping site.  Do NOT buy the D7560 h through the 'upgrade' of HP program because you will receive a refurbished printer.  After talking with the resolution of HP service, they advised me to buy this printer to a retailer who sells this printer yet.  I bought my new HP Photosmart D7560 h from newegg.com.

  Note 2: This printer (D7560 h) also uses the HP Photosmart Essential 3.5 when you use Windows 7, like the HP D5160.  When I installed the EP 3.5 and only had a printer is installed (as opposed to a printer and scanner HP), the 3.5 HP allow for printing on CD/DVD via the HP Solution Center.  The problem (not being able to print on CD/DVD via PE 3.5) occurred when I plugged in and installed my HP Scanjet G4050 scanner, which also uses the HP Solution Center.

  Note 3: I believe tha the D5160 could work with Windows 7.  It may be able to print on a CD/DVD, if you do not have an another printer/scanner HP device installed on your computer.  It may be able to print on a CD/DVD using the Windows Photo Viewer.

  Note 4: To replace the cartridges of 5 ink (XL) on the HP Photosmart D7560 h, it costs a total of $115.

  Let me know if you have any other questions.  Bottom line... I am able to print on CD/DVD with the D7560 h on Windows 7 operating system but I don't have to use the Photo of Windows display program.

  Take care

  Angela

• Unable to print on cd/dvd

  Photosmart D5460, Packard Bell iMedia desktop PC, Windows 7 attached to the printer via the USB port

  I recently updated my operating system of Windows Vista home premium to Windows 7 Ultimate after a hard disk failure,

  I installed the driver software from the website, but now my printer / photosmart software essentials said that this printer is not recognized as one that can print directly on CD/DVD, I ran the software twice, performed troubleshooting, & HP solutions for install errors, but still I can't print directly on CD/DVD.

  I even tried the original driver disks supplied with the printer Windows, but I get a message saying that the software is not compatible with this operating system.

  Please someone help because it makes me around the elbow.

  Simon.

  Hi, I have today looked through all HP help & support & has found a solution that works.

  The "Select printer" message on the computer when printing on a CD or DVD in windows 7.

  I have taken the recommended action, & installed an another printer driver & now use HP Photosmart C5300 series printer driver Photosmart essentials v.3.5 and everything's fine.

  Thank you much for the help so far

  Simon.

• Unable to print on CD/DVD with Photosmart D5460

  I bought a Photosmart D5460 specifically to print on a CD, it used to work, now it doesn't. I get the message that this printer not print CD nonsupport, but if I leave the OPI of the CD tray tells me that I have to close it before you print it. I thought that maybe the toSnow Leopard upgrade did damage, but I installed the original software on an olderG4 under Leopard. No luck. What is a printer firmware issue?

  I use an Intell Mac running OS x 10.6.5. The pilot is 4.2, the print utility is 4.8.5 and HP studio is 9.8.1

  The problem is the oldest software installed.  It is mess up the works.  You will need to uninstall the software 10.5 using HP uninstaller, restart your Mac and then add your printer to print and fax.  For 10.6 drivers are already in the operating system.  It may ask you that there is an update, let the Mac download and install this update.  Then, download and install the HP Photo Studio's Mac OS X v 10.6 found here.

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• printer officejet 4650: unable to print emails

  When I tried to print emails yahoo, gmail and smartermail, the message asked me to 'save' and I can't find the button to print. Help, please. Thank you.

  Hi @WilliamLi,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print from your email to your HP Officejet 4650 printer accounts. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Gmail, Yahoo, and SmarterMail are web-based email clients which means that they are using a Web browser.

  It seems that the printer is not selected in the print dialog box. Please ensure that you select your printer. Otherwise, it could use a PDF or Microsoft OneNote Driver, printer etc.

  Are you able to print from MS Word, Notepad, or WordPad?

  In the meantime, I would reset the settings of your browser to see if that solves the problem.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type Subject: config in the address bar and press ENTER. A list of preferences appears.

  2. Find the preference Print.print_printer (Note: this preference is missing in Firefox profiles where you have never used the printer.)

  3. (Right-click contextual) right-click the preference and select Reset . (Some users may need to reset all the ) ( Print.Printer preferences for a particular printer, if this master preference reset does not solve the problem.)

  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome

  2. Select settings.

  3. At the bottom, click Show advanced settings.

  4. Under the section "Reset settings", click on reset.

  5. In the dialog box that appears, click Reset.

  Source

  I hope this helps. Please reply to this message with the results. I wish you a nice day!

• Unable to print the web page - want to save the file instead!

  I'm unable to print a page of web... pop box appears, asking you to save the file. When cancelled, unknown error message appears. Other browsers ok.

  This has happened

  Don't know how many times

  is in the last week

  Make sure that your printer is selected at the top of this dialog box, and who print to file is not selected in the middle of this box.

  http://KB.mozillazine.org/Problems_printing_web_pages

• Hp6700: Unable to print from my ipad

  Recently changed internet service providers and now I am unable to print from my iPad to my wireless printer.  My iPhone works, and the computer works, but cannot print anything on my iPad.

  Hello
  
  Sorry to hear that you are experiencing printing problems.
  
  Try to restart your apple device - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password and the password for wifi on the ipad has been updated.

• How to print on a DVD using a Mac?

  I use a Mac. I bought the camera HP Photosmart to print on DVDs. I can't find any information on how to do it. The instructions says to use the software. What software? There are very little help showing how to set up works of art. After a frustrating hour, I finally found the HP Photosmart and printed using CD/DVD utility, 120 mm. It prints on the DVD but larger than the actual image. He make a mess everywhere in the status bar. I used 'Crop Photo to Best Fit' but it does not help. I started with a picture of the circle and saved as a jpeg file. I'm about to return this unit to the store. I hope you can help register me as a customer!

  You may want this repost on the forum of the printer that you are using a printer and printing software.

• 3510e: unable to print a copy of a document placed on the screen of the printer.

  My 3510 e printer works using my computer & Iphone but I'm unable to print a copy of a document that I placed on the printer screen.

  I solved my problem by installing new ink cartridges.

• Unable to print emails because of popups blockers

  When I try to print emails, I have a message "Unable to print no doubt caused by popup blocker, try again" but still cannot print. How can I get rid of this?

  Ian,

  When you want to print, what happens when you press on and hold the Ctrl key? By pressing the Ctrl will usually allow the popup which would be blocked, to happen.

  Press in and hold the Ctrl key, then click on your was to print.

  Rick

• Unable to print using HP Officejet 4500 but the screen displays "BUSY".

  Through 'troubleshooting' and are still unable to print. The Start button flashes as usual, then nothing. BUT the screen displays "BUSY".

  OT:OfficeJet 4500

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?
  2 have. what troubleshooting measures you tried?

  You can download the drivers for the printer based on your operating system from the link provided below.

  Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448

  For more information about troubleshooting steps, see:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.

• Unable to print an invoice from within a Web page.

  Original title: device error message

  Unable to print an invoice from within a Web page.

  using network printer.

  Hi ColinBall,

  1. are you able to print other Web pages and other documents?

  2. you receive messages or error codes?

  If you are facing the issue when you try to print from Internet Explorer, you can read the following article and see if it helps.

  I can't print or preview before printing a Web page in Internet Explorer

  Hope this information is useful.

• Canon BJC-265SP, but after Setup printer, still unable to print

  I use the 64 bit and Canon BJC-265SP, window but after Setup printer, still unable to print. The installation works fine with 64 bit window.  Please advice.

  Hello

  1. What is the error message you get when you try to print?
  2. what operating system is installed on your computer?

  If you use Windows 7, check if the Canon BJC-265SP is compatible with the operating system on the Compatibility Web site (your device is however not listed).

  I suggest that you run the utility troubleshooting printer and check if that helps.

  See also: solve printer problems.

• hp5610: unable to print from the internet regardless of search engine

  I'm unable to print from the internet regardless of internet search engine. I ran the impression scanning hp doctor who shows no match port, I don't know what that means. What I've tried is; power off printer, internet modem and usb ports restarted, changed, cable and ethernet cable. This problem has been resolved before by switching engines, this has no effect now. Help

  Mikev

  Welcome to the community of HP @mikiev,

  I read your current and previous posts about how you can't print from the internet, and I wanted to answer you with my suggestions. I understand that you have tried to use different however search engines, try to return to my colleague's response @RnRMusicMan on the link below and try to use another web browser altogether. Again, if you use Google Chrome, try Firefox or Internet Explorer.

  • problems printing from the internet

  If Chrome and Firefox will not print, try printing from NotePad, which is a program that is preinstalled on your system to see if the draws work from there.

  You can also try uninstalling and reinstalling Google Chrome or Firefox, whatever one you use often, to see if that helps the printing problem.

  Let me know what is happening and we can go from there!

  Good luck