Unable to remote connect to another computer on the network home

Greetings,

I have a Windows 7 desktop computer and a laptop Windows Vista Edition full.  I am able to connect using the program of remote connection to the laptop from the desktop, but not the laptop on the desk.  I get
an error that says "Remote Desktop disconnected' and inside the box, he says" this computer can't remote not connect "and communicate with the administrator, me.

I turn off the Norton firewall on the desktop and no luck.  I typed the IP address and the name of the desktop computer.  Both get the same answer.  I ping the desktop from the laptop.

Any suggestions?

Hello
 
1. which is the edition of Windows 7 is installed on the desktop?
 
We recommend that you first of all to you allows to cross check if remote desktop connection settings are correct on the Windows 7 computer. To do this, follow these steps.
1. Click Start, right-click computer and click Properties.
2. in the left pane, click Remote settings.
3. in the System Properties window, click use remotely.
4. make sure that the following settings are applied.
a. allow for Assistance connections to this computer remotely.
b. the remote desktop section, select "allow the connection of computers running any version of remote desktop (less safe).
5. apply the settings.
6. restart the computer and try to connect to the remote computer.

For more help on desktop connection remotely, see this link:
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Remote-Desktop-problems
 
I hope this helps.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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