Unable to save pennies on network share

A user has problems recording on a share network as follows:

His iMac runs El Capitan. She opens a PDF of his email and stores them on the desktop. She manipulates using Adobe Acrobat and recorded on network. However, it is now to find that when she tries to do a save as on the network share, the button 'save' is grayed out. I tested with Microsoft Word as well, and the same problem occurs. Recently it started to happen.

If she copy and glue the documents from his office on the network share then there is no problem, and I told him to do this as a workaround for now. It seems to be no problem with its access to the drive that it maps without problem and she can open and manipulate documents from there. As a test, I tried this on her personal network drive and again the "Save" button is grayed out.

I suspect there is a simple resolution to this, but I was unable to reproduce the problem on my Mac Mini running El Capitan - I can't save slot for readers network without problem. I searched the forums but cannot see a solution.

Someone at - it ideas?

Solved.

Tags: Mac

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