Unable to Scan my laptop G60-549DX in Photosmart C4780

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  Welcome to the Forums of HP Support!

  I understand that you are having problems when you try to scan from your computer Windows 7 to your HP Photosmart 6520 e-all-in-one printer. I would like to help you today with this problem of scan. Now, because you are able to scan to portable, we know him problem that you are experiencing are not caused by the printer or the connection. Rather, there may be some kind of driver or software conflict occurring on your Windows 7 computer that is the origin of your scans to fail.

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