Unable to update Z10 BlackBerry OS for Z10

Hi team,

Whenever I connect my mobile on the BB or link when I check the updates, I get a message that OS update is available (10.2.1.2977).

But, by using desktop application or WiFi, this update is not possible at all. He igetting discontinued after some time. And given that the update is not complete, Miss a lot of the latest featuers.

Please could you help me with a solution for this?

Kind regards

Sudeep

Hi Sdgardne,

Thanks for the advice, in some way, when I tried to update this time, it worked. Some tips on your side led me here.

-Remove the sim card

-Disabled the service network and location

-Updated OS with link software

This time there was no mistake and downloaded the full update and installed... lucky me...

Once again thank you for your time.

Kind regards

Sudeep

Tags: BlackBerry Smartphones

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