BlackBerry Z10 unable to update / Cancel Update

Similar Questions

• BlackBerry Smartphones unable to update blackberry id account information while offline

  I have BB 9900.

  I signed up for a Blackberry ID.

  I am registered on Blackberry World.

  I download apps on my phone when my phone is connected to the computer.

  When I try to enter by Blackberry ID on my phone I get the message: unable to update blackberry ID account information while offline

  The status of Blackberry Internet is not connected - and I do not see how to connect to it.

  If I try to download an app on my phone I get the message: no cached credentials

  How can I get my Blackberry ID on my phone?

  Hi shark_bait

  Welcome to the Forums of the BlackBerry Support

  You must activate the BlackBerry data Plan / BIS on your account, it will allow you to add your BlackBerry ID on your phone and allow you to use all BlackBerry services via your Mobile network. Please call your operator or mobile service provider they can add it to your account.

• Z10 BlackBerry Z10 STL100-1 update blackBerry than BlackBerry Maps 10.1.0.805 install failed

  Device: BlackBerry Z10
  Model: STL100-1
  Software version: 10.1.0.273
  OS version: 10.1.0.1720
  Carrier: Beeline KZ
  Country: Kazakhstan

  1. Update for BlackBerry Maps downloaded but not installed. What can be the problem?

  2. the maps are not available for the Kazakhstan now. When do you intend to run this country's support?

  Thanks to you all. In update 10.1.0.808 has solved the problem

• BlackBerry Z10 unable to find contacts in the Contact application

  Hello

  I have been using BlackBerry Z10 for a year. I was very satisfied with the performance of the device. I am indeed! but do not know what happening sudenly I'm unable to find any contact which is already available in the contacts app (NOTE: I do not use 3rd party app to store my contacts)

  Software version: version of the OS installed is BB 10 OS 10.3.1.1779

  This is the setting I made on my device:

  Automatically merge Contcts - WE

  Sort contacts by name

  View the contact as -firstly, the last

  Show the accounts in the list of contacts:

  BBM contacts

  BBM contacts video

  LinkedIn

  Facebook

  Twitter

  Outlook.com

  Contacts from the SIM card

  BBLink

  Search using cloud is UNCHECKED.

  Please do the needful.

  Thank you

  Nishant

  Wait... you mean you installed an update of the OS? And after that, this behavior started? If Yes, then the most common thing to do after an update which translates questions is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Good luck!

• BlackBerry Z10 unable to boot my BB Z10

  Hello

  Several times Z10 unable to boot after restart of my BB, I removed the battery and switch on
  It shows only the process of loading with logo and off.

  Help, please.

  Concerning

  Follow the instructions in this thread:

  http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  You'll need to know the specific model your Z10 is... probably the Z10 STL100-1 model of you bought this unit through Airtel.

• BlackBerry Z10 unable to load my Z10 BB device to 100% of the baatery

  Hello

  I am unable to charge the battery of my BlackBerry Z10 camera to 100% even after 2 hours of recharging.

  Could you please help me in this issue.

  See you soon,.

  VishnuCahran

  Remove the battery for about 90 minutes and reinsert. You may need to do a couple of times.

• BlackBerry Z10 unable to complete "agreement".

  I received my Blackberry z10, seen connected to wi - fi, but are blocked on the page: agreement.

  Countries in South Africa (in English)

  View warranty information

  Help, please!

  Hey CeliaLourens,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I suggest moving the Z10 BlackBerry to the best coverage of mobile network or connect to another Wi - Fi network.  This makes the I agree will appear.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Z10 unable to get 10.2 updated my unlocked Z10

  Cannot understand why I get the message that I have the latest version of the software (10.1.0.4181) when I try to update to 10.2. I tried the OTA and by BB on the PC link. My phone is unlocked, but has a contract from Vodafone (United Kingdom) SIM inside. Check the Vodafone forums other people have had the update. I have posted in the forums too, but have had no response. Any ideas please?

  I called Vodafone tech team earlier. They told me to back up the phone on the pc with BlackBerry Link and then uninstall the blackberry link, then reinstall it, do a restore to factory on the phone and finally restore the backup. I did what was then directly in the fashion game, then search updates and voila, he finds 10.2! Now installation... Finally! Thanks for your help though

• BlackBerry Z10 problems with update 10.3.2.2836

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  ketikat wrote:

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  Wallpaper settings - display - show when all applications are closed = OFF

  Settings - accessibility - magnify Mode = OFF

• BlackBerry Smartphones unable to update by using the Office Manager

  BlackBerry Desktop software: 6.1.0.36
  Windows 7
  BlackBerry 9790, os 7.0.0.611

  Whenever I connect my BB to my laptop, "loading device applications" and it is followed by a list of applications, that can be updated, installed or removed.

  After the selection is applied, a window opens saying "Please wait while your applications are updated".
  Below that is "update of", followed by the State of the update (save the 3 rd party applications etc.)
  and below that is "reboot".

  After the backup, I get to the part "connecting for rom to boot", restart BB and a window appears in the Desktop Manager "the list of applications on your device could not be loaded."

  The BB reboots, I reconnect and I'm back where I started, "loading device applications..."

  I tried to re install DM, but not luck.

  Any help would be appreciated

  Hello and welcome to the community!

  You also have your BB OS package installed on your PC? If not, you should... you can find it here:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  You have more than one pack of BB OS installed on your PC? If so, you should remove all except the one that is installed in your BB.

  Give those a try... If this does not work, there is a tedious game of things I can recommend...

  Good luck and let us know!

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry Z10 unable to connect to the Eduroam network

  Hello

  im not able to connect my BB Z10 to the Eduroam WiFi at my University (Paderborn, Germany).

  Sometimes, it works. But most of the time, I get one of the following two error messages:

  -Invalid EAP login data

  -Network authentication failed. Check network security preferences

  I have German translatet. Maybe they sound a bit different in English.

  No idea how to solve this or an idea for new diagnose?

  Best regards

  It seems that the automatic change of access points was the problem.

  Since the last update (10.2.1.3247) everything works fine.

• BlackBerry Z10 unable to connect to my internet service providers

  Hello

  It's my story with my new Z10 camera:

  I bought a unlocked BB Z10. After that I went home, had a micro SIM so I just skipped this step. I was playing around with my camera and after that I found the update option in the settings I have improved the device to the 10.2.1.1925 OS version and the version of the 10.2.1.537 software.

  The second day I went to my cell phone provider (Orange Romania) and got a new SIM card for my device. "After a few days, I noticed that in the installer-> networks and connections-> Mobile network, there is a warning message:"the SIM card is not compatible"and the selected connection is said: orange 3 g - only voice".

   

  

  No matter if I chose manual or auto selection mod, I only got the voice without internet option option.

  After asking orange.ro forums support, I got the answer that I might have a faulty SIM card or my phone is locked on the other provider. My phone is unlocked, as you can see below:
  

  

  I went the orange shop the next day and asked for a replacement SIM card. After the installation of the new SIM, nothing has changed.

  I'm a little desperate, everything works, vocal, internet calls over wifi, but not the internet of my cell phone provider.

  Help, please

  Thank you

  That looks like a thing of network for me. The SIM card is limited by the way it is implemented in the system and it seems that yours might only have voice. I really call your provider and handed them to zero and all check. Sometimes, even if she says that you have this or that, he actually maybe not here. It happened to me in my work several times before. Plan said data are there, the paperwork said it has been activated, but nothing works. Only after I asked a network reset/re-provision begins all this work.

• BlackBerry Z10 unable to use an email different to meet @bbz10

  Coming from BB9900, I am able to respond to an email by sending this particular email and just change the email I want to use to respond to the. With the bbz10 I can not.

  I have 2 gmail account and email address one company, unfortunately our company email can receive an email from yahoo but unable to answer, yahoo launches it somehow. Who is right why I normally send them to us and use my gmail to respond back with. Any suggestions?

  OK... so this is information "Of wanting to change when" you reply/forward something that you received on your Z10. You're right... that the action is not available currently.

  The only solution I can think for you is first to yourself - on the account that you want to pass that it is (possibly) "from" and then re - pass again after what happens to this account on your Z10.

  Good luck!

• BlackBerry Z10 unable to connect to the Mac

  I can't connect to my z10 on the network. When I try it try to connect for a few minutes, and then it just says: connection failed. I then try again and put my username and password, but after a few minutes of trying to connect it fails.

  I'm on a Mac.

  Any ideas?

  EDIT: I am able to connect via USB if I disable my wireless (aka airplane Mode)

  Turn off wifi and try to connect with the usb cable