Understanding of Windows Startup Options

Similar Questions

• Cannot select another windows (no startup option)

  I ask you to help for this solution didn't get any solution. (not answer) 8.1 win internet not shared So I need to install previous Windows in my PC and I do. But I like 8.1 so I do not remove it. But now my Pc directly opens Windows 8. No options for windows 8.1 It too is the windows.old folder. There is only Windows 8 options in the Configurations of the system startup tab Please give a solution for this.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are unable to select another option of Windows.

  Thanks for the screenshot.

  I would like to know some information.

  1. How long are you facing this problem?

  2. Were you able to see the option Windows 8.1 front?

  As I can see in the screen shot Windows 8.1 is not listed it may not be installed correctly before.

  You may have to reinstall Windows 8.1 again.

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Computer stops responding with a black screen when you start Windows XP. Cannot select anything advanced startup options

  Original title: can't open Windows
  I can't open my laptop at all... block when I select anything in the mode without failure or screen black normal mode :(
  What should I do? Thank you!!!

  Hi Mihou,

  1 have. what changes you made before the question?

  2. What are the options you see in the advanced startup options?

  You can follow the methods in the article in order to solve the problem.

  Computer stops responding with a black screen when you start Windows XP
  http://support.Microsoft.com/?kbid=314503

  Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Zip code FF at the start, restart of the extremities as stuck at Windows startup

  No experience with the material for PC here. I am grateful to anyone who can help me understand this. I turn on the computer and I immediately get a position FF code and no display on monitor. I press the restart button and zip code will run successfully through all of the sequences up to FF, and I get a screen of the bios and an option to either do the startup repair or support Windows 7 normally.

  If I choose the repair, I get nothing but a black screen.

  If I choose Normal, the computer restarts (performs postal codes) and then gets stuck at Windows startup.

  This allows me to access the configuration of the Bios via LED

  This allows me to achieve advanced boot options but...

  -safe mode is blocked to CLASSPNP. SYS

  -Last good known Configuration shows a stuck Windows startup screen.

  Can you give me an idea if I can and how to fix it?

  Hello

  Welcome to the Microsoft Community Forum.

  According to my research, this problem may occur if the settings in the BIOS (Basic Input Output System) are changed. You can check the suggestions by macbionik.com , December 13, 2010 and check if this is useful to resolve the issue.

  Laptop hangs at Classpnp.sys file.

  Note:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk. Contact the hardware manufacturer for more information on changing the settings in the BIOS.

  If the suggestions provided in the post above fails to solve the problem, run the diagnostic tool memory mode WINRE and check if the memory (RAM) installed on the computer works fine.

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Do we know the State of the question, so that we can help you further.

  Thank you.

• HP G62 freezing at the windows startup screen

  Hi, recently my laptop kept freezing randomly, but now it will not even past "starting windows" when I load up. I ran the two hard drive and who both have memory tests. Also tried everything on the menu after pressing f10 and f8, including safe mode, but all the options keep freezng at windows startup or stops at a black screen and only being able to move the mouse. Any help would be greatly appreciated that the laptop is relatively new. Thank you.

  It's time to find your set of recovery disks or usb recovery media that you created when you set up your laptop.

  If you have not created a set, you have the choice of where to get a set of recovery disks. The cost is usually about $30,00 USD

  Order a HP recovery disk
  from an HP partner

  If your laptop is still under warranty, contact HP for a warranty replacement drive. Refer to the troubleshooting forum and give the representative of I.D. failure HP support: Q4QG9R-54T6LD-9XL03G-60QM03d if requested.

  If it is in warranty, just buy a replacement and remove the original disc and put the new in its place.  Insert the first diskette in recovery agree for the warning to commit to a recovery and image selection recovery plant.

  You can also use the Microsoft Windows COA 25 character license key and install Windows 7 from a usb\dvd Installer. The usb Installer is highly recommended.  You can download an iso file for your operating system here.

  Best regards
  ERICO

• Windows startup / corrupt user profile

  At the start, I'm 'connected with a temporary profile' and "cannot access my files." How can I get rid of this TEMPORARY PROFILE and get back to my normal Windows startup? If I press ESC or press F8 at startup the problem is SOMETIMES avoided but the TI emerges the next time I log on.

  I've updated the BIOS, cleaned the Hard Drive.etc.

  When I use tips IE for FIXING DAMAGED USER PROFILE, after creating a NEW ACCOUNT USER and opening DOCUMENTS, I can't find TOOLS (pressing ALT does not help) so am unable to continue.

  Any suggestions?

  Hello

  These methods should help for Windows 7 or Vista.

  References to Vista also apply to Windows 7.

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. THE ADMIN
  Safe Mode account has no default password (so unless someone changed
  the password should be available).

  Some programs such as the Google Updater (if you've added the Google toolbar,
  Chrome or Google Earth) has been known to cause this problem.

  Error message when you log on to a Windows Vista-based or Windows 7
  computer by using a temporary profile: "the user profile Service has no logon.

  Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
  http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "the user profile Service has no logon. Could not load user profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have visited
  logged on with a temporary profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  ----------------------------------------------------------------------------------------------------------

  For Windows 7:

  How to enable or disable the built-in Windows 7 Administrator account
  http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

  Use the hidden administrator account to lower your user account APPLY / OK then
  Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
  If necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
  your password even (or two with the same password) use a test or difficulty to another.

  You can run the command Admin account hidden from the command prompt
  from there if necessary.

  How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ----------------------------------------------------------------------------------------------------------

  For Vista:
  
  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the hidden administrator account to lower your user account APPLY / OK then
  Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
  If necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
  your password even (or two with the same password) use a test or difficulty to another.

  You can run the command Admin account hidden from the command prompt
  from there if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  What are the system recovery options in Windows Vista?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  How to create a Vista - free methods recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ---------------------------------------------------------------------------------------------------------

  If you can't access your old account you can still use an Admin to migrate to one
  new (remember to always leave an account Admin who is not used except)
  to test and difficulty).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Lost start menu / no. icons on bottom / cannot start in safe mode / can not use windows fix option

  After a restart of my computer I have more a start menu bar or icons on my background.  Things seem to work ok most of the time, but my pc hangs on the blue screen more than before.

  I tried to reset my computer to a previous point of reset but my help and support option does not work and when I use the option in the advanced start-up splash screen it appears that it nothing happens because I find myself with the same State of no start bar or the desktop icons.

  I also tried to start my computer in safe mode, but it hangs and never completes the operation.

  My computer came with an installation disk ever because he has been on a hidden HD (Dell 9200) partition but I can't access it because during startup, it hangs at the same place as my safe mode option blocks so I can't use the windows fix option.

  Can anyone think of anything I can do to fix this?  I got it to work by removing the file Explorer in my window of Task Manager running it again, but this seems to be a symptom of a larger problem because I get the blue screen.

  It is up to you and if you want to wait. You still need a hard disk physically viable well. Maybe you want to just wait and then break the RAID 0, treat readers as being separate and test with the diagnostic utility before installing Win7. You do a clean install anyway.

  I'm really happy with Win7. Just make sure you have the drivers for it. MS - MVP - Elephant Boy computers - don't panic!

• Laptop freezes on Windows startup screen (start)

  Freezes my laptop Envy15-3000 starting up.  It makes only to the Windows startup screen and then icons Microsoft stop moving.  This has happened since Tuesday (8/12).  I ran checks and the memory and hard drive (quick and full) test came back positive - i.e. without problems.  I finally decided to reformat yesterday (8/14).  He gets throughout the process of reformating until he wants to start the system for the "first time" (I guess this will be the last time it restarts in the recovery process) and always freezes on Windows startup screen.  If I try to hard cock off and try any other start up option I can think (Safe Mode, etc.), it says failed to retrieve and asks me to try again, get the details or Save Log.  When I try again, it goes back to freezing.  Therefore, I am now in an endless loop of another attempt of the retrieve to access the windows screen start freezing.

  All I want to do is wipe the hard drive and reload everything.  I'm not interested to recover the old data I backed everything up.  I have had no error messages on my sleeve it, memory, tests etc, so I'm at a loss on how to proceed.  Help, please!  Thank you.

  PS: I have the original 7 provided with the system recovery/windows DVD player.

  Hello

  Assuming that it's just a problem with the recovery media, here's another solution, you can try.

  Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

  An example of a COA label can be seen here.

  You can create a Windows 7 installation disc yourself using another PC - just download the Disk Image correct ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium ) from the link below and use an app like ImgBurn ( Note: you can deselect additional software offerings when you install ImgBurn) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write an ISO on a disc is here.  The source of the Windows Image is Digital River.

  Windows 7 Home Premium 64 bit SP1.

  Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

  http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

  All pilots additional and software that you may need are entering either the No. fullModel. or your notebook product number here.

  Kind regards

  DP - K

• My computer guard direct me to the Windows Startup Repair loop. Is this a virus? If this is not the case, what should I do?

  OK, here's a little history:
  When was surfing the Internet (using Mozilla Firefox), he froze and said that he "did not." Then I left the computer alone for a good 15 minutes, but to realize that nothing happened. From there, I decided to disconnect the computer to see if I can re - open Firefox. But when I tried to connect it back, the computer take me on the desk. It was stuck at the screen that says 'Welcome' (the form that appears after clicking on your user name) in the end, I turned off the computer by holding the power button, because there was nothing I could do. When I turned on the computer a few minutes later, it was time that I met a huge problem.

  The problem:
  When I turned it back on, a black screen appears that gives you the ability to boot your system with a repair on your computer, or start normally. I chose "start normally. After that, it took me a blue screen with a window that says "Startup Repair". He began to scan the computer saying «attempted repairs...» "When I saw this, I turned immediately shut down the computer, thinking it was some sort of virus that pretends to fix the computer. Nevertheless, I decided to turn it on for the second time. Of course, it's the same thing. But this time, I allow the scanning process to complete. When it was over, he said that the system could not be repaired and advised me to contact Microsoft, with my "contact information." I took this as a red flag, and click Cancel. I suspected it was an attempt to identity theft. (Though, I could be wrong, of course.)

  Honestly, I don't know if if there is indeed something wrong with the computer or if it's a virus.

  I tried to find out by going online and looking for solutions. From there, I tried a method where you press F8 several times until the Advanced Boot Options go up and selected "Last known Configuration" that did not work. I also heard on the "chkdsk" method, but I don't know how to do and there is no guarantee this will work.

  After that, I did more research and realized there were several ways to solve this problem. But when I went through the tutorials, the steps have been very confusing to me. I felt like most of these tutorials aimed computer technicians or people who knew in fixing computers. The steps were so confused until I found myself referring more questions than real answers!

  So now I'm reaching out to help, and I really need! It would be greatly appreciated! I really don't want to format all my data.

  Please keep in mind that I am a lover of computers operating. The two programs I normally use are Mozilla Firefox and Microsoft Word. So please don't be assuming that I know my way in and out of a computer. I'm no where near, in every sense of the term, an 'Expert '. If you can, I would like a simple, easy to follow, simple tutorial, step by step, which is not turned to professional users. Still, I am not very competent in operating computers.
  

  Hello

  You have tried yet.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

  p.s. If the message is genuine, please read this:

  The startup repair options are provided with a large number of systems of operating pre-installed.

  If this does not work, please read this

  Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

  Here is the guide to repair Options using a Vista DVD from Microsoft.

  If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

  http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

  Table of contents

  1. Overview of Windows Vista repair options
  2. How to perform an automatic repair of Windows Vista using Startup Repair
  3. Advanced Tools Overview
  4. Conclusion

  If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

  Unfortunately, you have to buy it.

  Here is a link to it:

  http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

• I need help disabling programs from Windows startup

  I followed the help instructions exactly to eliminate a program that opens at startup. The last step in the process was to choose the program that I wanted to stop, and then click the button 'delete '. When I chose the program, the button 'Delete' no was not available (was "faded"). Now what?

  original title: startup program

  Hello

  To change the startup in Vista programs, use one of these methods:

  "How to use MSCONFIG in Windows Vista"

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  Or the program Autoruns for FREE:

  "V11.21 Autoruns for Windows"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  And a large number of programs can be stopped to start start by opening the program > tools > Options > select no not to launch at Windows startup.

  See you soon.

• Windows Startup Repair failed

  Event name: StartupRepairV2

  Signature 01: Autofailove

  Signature 02: 6.06000.16386.6.0.6001.18000

  Signed 03:6

  Signature 04:131074

  Signature 05: no root cause

  Signature 06: no root cause

  Signature 07:0

  Signature 08: 1

  Signed 09: System Restore

  Signed 02:0

  OS version: 6.0.6000.2.0.0.2561

  Locale ID: 1033

  my system repeatedly fails at startup. earlier repair work starts and when I select Restore restores point to last files.

  but on both occaisons I got a message saying that windows cannot repiar system and the error message as above was posted. later, the restore worked!

  Please help fix the winows

  Hello, Pushi_915,

  This question belonged to repair the system and recovery Forum.  Note the drop-down menus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-System?tab=unanswered

  I've included the link for the same cause and resolution as follows:

  How to do a startup repair disk:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/startuprepairv2-with-problem-signature-01/e78dc24a-63e7-4314-8dc6-b1398981f41f

• Windows media center error starts automatically at windows startup

  Original title: windows media center error

  my computer is a windows update on its own and I rebooted several times and each time windows media center begins with the little blue label in the middle of the screen. an error appears and says to close the program, when I click on that it does nothing the blue box is still n the middle of my screen and the rest above all. How can I stop start started wen I can't go to the application at all?

  Hello

  1. are you able to boot to the desktop?

  2. what happens once the computer is restarted, it automatically restarts or are you to force the computer to shut down?

  If so, then start the computer in safe mode and disable the option run program at startup.

  Method 1: Disable the option run program at startup

  a. on the screen start, navigate to tasks, click settings, click general, click Startup and window behavior and then uncheck the Windows Media Center start at Windows startup.

  b. click Save to save your changes.

  I also propose to consult the sites listed below:

  http://windows.microsoft.com/en-US/windows-vista/Stop-a-program-from-running-automatically-when-Windows-starts.

• Put in drive problem - maintains just a loop to the advanced startup options

  My laptop with windows vista, keeping just a loop to advanced startup options and I can't get past this point, I can't reach the windows login page

  Hello

  1st thing to try is a restoration of the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If that does not read this information

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  and if all else fails and you need to reinstall vista are the normal methods for computers preinstalled vista portable

  Contact the computer manufacturer and ask them to send vista recovery discs

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

• How to remove a windows boot option?

  Hi, when I start my computer I gives me an option of x 2 Windows 7 startup options. But I don't have Windows installed on my computer on drive c. drive D is empty. I tried disk cleanup, and there is nothing to clean up. I lived on C drive and there is no other option window. Even when I insert the Windows CD installation at boot only 1 Windows installation shows so I don't know why I have an option of x 2 Windows at startup? I tried to click the other option, and an error shows and returns me to the choice of 2 facilities once again.

  To manually remove an entry in the Windows Start menu:

  Type MSCONFIG in the box files and research programs of Windows 7, then press the Enter key.  When the System Configuration window opens, click on the Startup tab, click the entry you want to delete, and then click Remove, and then click the button apply.

  When you are unable to manually remove a boot entry, you can use EasyBCD to modify the start menu in Windows 7, it allows you to edit the startup entries.
  EasyBCD (use the free version):
  http://NeoSmart.NET/DL.php?id=1

• Stuck on Windows startup screen

  My laptop is stuck on the screen whenever I turn it on. I tried to run in the vault makes it incapable of doing, I ran several restorations system and repairs to the system each which say 'not found no problem' or say a reboot is required, and then it gets stuck on the screen start up again. The windows symbol fades in and out, but the loading icon does not appear.

  The laptop was working fine until recently, when I downloaded the free windows 10 update from the previous windows 7 OS. He said he would download in the background, but part-way through install my computer crashed. Since back on this problem has occurred.

  I would appreciate any help with what options I have this result in minimum files lost, thank you.

  Hello

  Thanks for posting your question on the Microsoft community.

  Thank you for details on the issue.

  This problem may occur because of damaged or missing Windows startup files.

  As repair and restore failed, I suggest you run bootrec commands and check if that helps.
  Refer to this article:
  Use Bootrec.exe in the WINRE to resolve startup problems
  https://support.Microsoft.com/en-us/KB/927392

  I hope this information helps.

  Please let us know if you need more help.

  Thank you