Uninstall does not work

Something got to receive the error message

Failed to load XPCOM

When I try to start portable Firefox and Thunderbird on my XP based computer. I use these programs for the years on this subject.

Research, it seems that I have to uninstall both and reinstall from a new download.

When I go to the control panel and try to uninstall, nothing happens. When I go to helper.exe in the uninstall folder that nothing happens.

What should I do?

Thank you

I had already broken down and attempt a reinstallation of the new version over the old version without uninstalling and it worked for Firefox and Thunderbird.

I didn't know that I could get away with just delete the folder. I thought that I had to uninstall and clean records, etc. as well.

Tags: Firefox

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