HP Pavilion: Disk drive does not work even after I have installed and uninstalled

Similar Questions

• Hi, I just realized my disk drive does not work, can anyone help

  Hi, I just realized my disk drive does not work, I never use watch cd or dvd, now I am installing a norton internet security 2012 after that I put in the cd, there is no response, anyone, please

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If the drive still does not work, open all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• my disk driver does not work or even showed that I have have I have the driver on my compyter

  on 'My computer', it shows same (on hard disk drivers) I have a driver cd, and when I put a CD looks like it's trying to work, but nothing happens.

  How to fix this?

  Hello

  Did you of recent changes to the computer?

  This problem may occur if one of the following scenarios is true:
   
  1. pilots of filter in the CD and the DVD storage stack are not migrated successfully to Windows 7.
   
  2. you uninstalled CD software that fails to withdraw properly in the registry.
   
  3. that you have installed a software that adds filter drivers in the CD and the storage stack of DVDs that interfere with existing filters.

  I suggest you first click "Run now" article.
   
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  If this does not work, manually follow the steps indicated below the articles.
   
  The CD drive or the DVD drive does not work as expected on a computer on which you updated for Windows Vista/7
  http://support.Microsoft.com/kb/929461

  Registry warning

  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

• Disk drive does not work / missing

  I am trying to restore my laptop to its factory settings, but my CD player does not work. The only time wherever it seems to work is when the laptop is turned on and then a few seconds later, when I logged on it not working + open to all. on my computer the CD drive does not appear. can anyone help?

  You can see the effects of an ongoing infection "hijackware. That being said, the result of your Validation check is more encouraging.

  NOTE: Must have uninstalled AVG before you have installed MSE, not later! See http://answers.microsoft.com/thread/bf757e6a-e320-4a67-92bc-767e6acb26c4 (and possibly http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275).

  ~~~~~~~~~~~~~~~~

  [You can print these instructions for reference offline. [If a step said to restart, restart! ]

  ACTIONS:

  1. right click on the following link & SAVE the removal of AVG on your desktop tool: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1322.exe

  1B. download the Norton removal tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. right click on the file that you saved in # 1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  3B. right-click on the file that you saved in # 1 b above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

  4. open Internet Explorer (only!) to http://support.microsoft.com/kb/923737 & run the difficulty.

  5 IMPORTANT - DON'T SKIP THIS STEP! Open Internet Explorer (only!) to http://support.microsoft.com/kb/971058 of => & run the difficulty in DEFAULT modes and AGGRESSIVE. [2]

  6. restart one last time & test the functionality of your CD/DVD drive but please don't "restores [your] laptop to factory settings it is ' immediately.

  Also run a manual check of updates by http://windows.microsoft.com/en-us/windows-vista/How-can-I-tell-if-my-computer-is-up-to-date

  7. make sure you can update MSE manually via the button UPDATE tab UPDATE by now. (Yes, even if you updated the definitions in #6 above).

  8. for reasons of security, then run a full scan of the system with MSE - do not TOUCH your computer until the scan ends. Let it run all night, if necessary.

  9. response to this post with a sometimes the outcome of the MSE analysis status report.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Comment: If push comes to shove, it is there is a hidden partition restore (not to be confused with the restoration of the system) you can use to do a clean install. Understand that if the hard drive does not work because of a hardware failure, a clean install will NOT repair.

  [Under the guidance of correct a few typos]

• CD-ROM/DVD-ROM drive does not work. Device Manager indicates problem and there is no volume listed on the Volumes, how to fix tab?

  Description of the drive is HL-DT-STDVD +-RW GSA - T11N ATA Device Properties. Verified drivers and they are up to date.  Under device status "this device cannot start. (Code 10) clicked on search the Solutions, but no solutions are shown.  Have trouble with the DVD because I had the computer and have had several conversations with Dell but I think that my extended warranty just expired.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My recovery key does not work even after resetting it. How can I solve it

  I signed into my account but lost the other device, so generate new key. This new generated key still does not work. Anny sugestion please?

  
  

• Paste an image into a layer mask does not work even after several approaches

  I can't paste an image into a layer mask. I tried to keep 'option' by clicking on the layer mask (to activate the white), then "Control + V" to paste the image but it still places the image in a new layer. I tried to paste through the Palette layers without success (pasta in a new layer). I tried to use past special from the Edit menu, but the past command is grayed out. Any ideas for why it does not work for me?

  I tried to keep 'option' by clicking on the layer mask (to activate the white), then "Control + V" to paste the image

  Did you select > all and edit > copy the image you want to put in the mask?

• I can't play discs or load programs on the disk, the disk drive does not work

  My disc drive won't play music discs, or program.

  Hi shaymoss,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  3. what happens when you insert the disc in the drive?

  4. What is the number of the brand and model of the player?

  See the Microsoft article below and run them the fixit tool available, check if it works.

  Try the manual steps, mentioned in the article, if the fixit tool does not fix the problem.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Check the status of the disk on the computer by using the Device Manager and after return with details.

  How to solve the problems of hardware with Device Manager

  http://www.Microsoft.com/windowsxp/using/Setup/learnmore/devicemgr.mspx

• USB and a targus wireless mouse does not work, even after the help of MS tech.support

  Microsoft Tech. checked my pc online to see if I could connect my Targus mouse and its usb device. He said that I can. I still can't activate it

  Hi DebraKennedyUP,

  1. did you last changes made on your computer before the show?

  2. What is the operating system installed on your computer?

  3 - is the same mouse work on different computers?

  Perform the following troubleshooting steps:

  Method: 1

  Configure the computer to clean boot and check how it works.

  To configure the computer clean boot, follow the steps in the below link:

  How to perform a clean boot

  Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

  Method: 2

  Run the troubleshooter of material to find exactly the problem.

  Open the hardware and devices Troubleshooter

  Method: 3

  Also, proceed as shown in the following link.

  Hardware devices do not work or are not detected in Windows

  Method: 4

  I suggest you to update the drivers and check how it works.

  Updated a hardware driver that is not working properly

• Internet Explorer does not work even if I have a connection

  I barely got it two days ago. I can't use internet explore as it is said that something is wrong with my connection. It's a lie! its works perfectly. Luckliy, I downloaded google chrome before I had this problem. How should I do?

  at the bottom of my screen hp support Assistant is also a red exclamation point. and my norton security couldn't settle? Whats going on!

  Hello Antoney805:

  It's easy, you have the same Internet Explorer as I do. Left-click on the icon of lock washer, then select Internet Options. When the window opens, click the Advanced tab and then click Reset and then on ok. You are ready now. He needs to restore Internet Explorer to orginal.  If this doesn't work for some reason, go to your control panel to control somewhere, you should be able to unstall programs on your computer.  Internet Explorer is an update if you want to search in the section update of programs not list.  Nations United install and download one copy of the other. http://Windows.Microsoft.com/en-us/Windows/search#q=Internet+Explorer   You must uninstall the damaged first. Other wise the page to the bottom of the load will say that you have the latest version installed. frrw.

• HP Envy 4520: Scan to computer DOES NOT WORK even after SEVERAL installations!

  I want to scan but'm consently says "enable scan of the computer' in the settings of the printer. I go to settings, click on the "Computer Scan" menu to be told:

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  Only, I did already! I need answers.

  Welcome to the community @Anton-Cross-1 HP

  I read your post and wanted to comment. I checked the drivers on hp.com for your printer model to find out there are not full of features of updated the Sierra drivers. Of my own knowledge, complete drivers must be installed to scan from the printer to the computer.

  Maybe the Apple link below can help. In the meantime, I'm not sure as to the if or when complete drivers will be released to 10.12. You will not be able to scan using HP software, then you can try on your Mac such as Apple Preview or Capture of Image methods.

  Find the drivers here: http://support.hp.com/us-en/drivers

  Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks: https://support.apple.com/en-us/HT201465

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

• ATI Graphics Driver does not work properly

  All of a sudden when I play my games on Facebook my computer completely freezes. Reports error saying that the ATI Graphics Driver does not work properly.
  I have checked all the updates of Windows, said that I installed all available updates. Help, please!

  Hello

  First manually check the updated drivers with ATI and ask their support and Forums on all known
  questions. Use the methods to update the following drivers.

  Download the Catalyst Drivers here
  http://game.AMD.com/us-en/drivers_catalyst.aspx

  ATI - Forums
  http://forums.AMD.com/game/categories.cfm?CATID=260&forumid=11

  ATI - Support and drivers
  http://support.AMD.com/us/pages/AMDSupportHub.aspx

  ============================================================================

  Other troubleshooting methods would include the boot minimum and others who might help determine
  the cause and eliminate problems.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• AMD driver does not work on my hp pavilion g6

  Hi all, I just bought my HP pavilion g6 now with the HD of Intel and Amd Radeon 7670 M, I tried to play a video, but the quality was very poor. So I think that the Amd driver does not work.

  Can someone tell me what to do to make it work? I would really appreciate.

  Ah... I thought that the graphics card will also increase the quality of the video...

  My os is windows 8 unique language, and the product number is C5T77EA #BH5.

  Thanks anyway.

• How to create a bootable Windows Vista USB drive? I can't install Windows Vista with a disk because my dvd drive does not work.

  I have install vista and I want to convey in the USB key... because my dvd drive does not work... Please tell me what I need to do

  Please send your reply to my email id, or post it here...

  Hello

  Vista is not designed to be installed like this.

  But others led to ways to do so.

  This may interest you on this subject:

  "How to create a USB of Vista Installation key '

  http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html

  Google will help you in this matter.

   

  See you soon.

• Pavilion dv7t-2000 dvd/CD drive does not work

  Hello

  I have problems with my CD/DVD drive.

  Recently, I upgrade my Windows Vista Service Pack 2. I noticed that my CD/DVD drive does not work, although I don't know if this is related to the Vista upgrade because I have not used the cd player in a long time. The drive does not read CDs or DVDs that I put in.

  Device Manager indicates there is a problem with the driver for CD-ROM/DVD-ROM drive. Device Manager displays the following error message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

  The device is listed as TSSTcorp CDDVDW TS-L633M ATA Device. The CD-ROM/DVD-ROM is the same as that provided with the laptop when I bought it, which is listed as "LightScribeSuperMulti8XDVD + / RWw/DLayer" on my receipt.

  In the properties of the device, I pressed the 'Update Driver' button, but it says that the driver is already up to date.

  I searched HP's site for an updated CD-ROM/DVD-ROM driver, but I couldn't find one. I also ran "HP Health Check", but the program cannot find any problems.

  Thank you for your help.

  The problem has been resolved.

  I followed the advice of nazcar4u in a similar thread:

  http://h30434.www3.HP.com/PSG/board/message?board.ID=hardware&thread.ID=16365

  I used the "Fix it" Wizard on the Microsoft Web site:

  http://support.Microsoft.com/kb/314060

  I hope it helps those who encounter the same problem.