Unknown device (device descriptor request failed)

Similar Questions

• PIXMA MX340 Windows 10 device descriptor request failed Code 43

  Hello.  I recently bought a new computer to office 810 - QE HP Envy Phoenix yesterday.

  The first thing I did was to finish the free update on a clean slate ("save anything") of Windows for Windows Professional 10, 64-bit edition 8.1.

  The specifications of the system are:

  32 GB RAM DDR3
  3 TB hard drive 7 200 RPM SATA
  Integrated Realtek / Beats Audio
  Processor Intel Core i7-4790 3.6 GHz 4 hearts

  NVIDIA GeForce GTX 745 4 GB DDR3 video card

  My Canon Pixma MX 340 multifunction printer is not able to be recognized by this new system.  I installed the software and drivers for the printer, however, Device Manager keeps telling me that this printer is a "unknown USB device: device descriptor request failed, code 43"  I also tried to download the latest drivers directly from Canon specifically list of compatibility with Windows 10, which did not help me at all because the drivers are not able to find the printer during the installation.

  I had originally this printer connected to one of the USB ports 3.0 at the back of the system, but I have also tried using this printer with the USB 2.0 ports, as my old system had USB 2.0.  No change, it still gives the same exact error.  I also tried this printer connected directly to the USB 3.0 and USB 2.0 ports on my computer without effect before.

  I checked to see if this printer is "compatible" with 10 windows, and according to the compatibility of Microsoft website, it says that the Pixma MX340 should compatible.

  Advice, tips or suggestions would be very appreciated.  Thank you.

  I FOUND THE PROBLEM.

  I forgot that not only I used an extension USB cable, but I was also with a long USB cable and the USB extension as well.  This long USB cable was the culprit!

  I just noticed this and decided to test it.  With the long USB cable, I get the error. But when going back to a standard length cable, the printer was correctly as a Canon MX340!

  If I switch back to the long cable, it will be impossible to find.

  However, I can still use the USB extension cable.  This cable does not cause a conflict any!

• Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor has failed.

  Separated from this thread.

  Hello

  I'm faced with the same question. I went to settings of your laptop and ran the recovery, but it did not help. I went to Device Manager and I noticed an error: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor has failed. Tried to fix that with an alternative of Microsoft Community (http://support.microsoft.com/mats/hardware_device_problems/?wa=wsignin1.0), but the issue could not be resolved. I don't know if they are related, but I think so. Spent so much time trying to solve this problem and would be really grateful for the help. Have had the computer for less than 3 weeks...

  Ewa

  Hi Ewa,

  Thanks for the reply.

  I suggest you to update the drivers for the chipset of your computer and check if it helps. You can use the link below. Select the appropriate component and the operating system from the list. The link given below is for Lenovo 11 2 yoga, if you have any other device then please provide us with the exact model number or select the correct model number.

  http://support.Lenovo.com/us/en/products/laptops-and-netbooks/Yoga-series/Yoga-2-11-notebook-Lenovo?c=1

  As you mentioned that the other two USB ports work correctly, according to me is not a problem with the driver. It seems to be a hardware problem.

  Let us know the status.

• Unknown device PORT RESET failed

  Can pls guys someone help me solve this problem?

  * Unknown device port reset has no * I tried to install the drivers, but they are not installed, but the ports are supported, but don't recognize any USB device.

  Hi Babatijo,

  Depending on the issue you get the error message ' unknown device port reset failed. The question may arise if the currently loaded USB driver has become unstable or damaged or if your PC requires an update for problems that could conflict with a device USB and Windows. This can also occur if your USB controllers may have become unstable or corrupt. So, I would suggest trying the following steps and check if the problem persists.

  Method 1:

  Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.

  • Hardware devices do not work or are not detected in Windows

  If method 1 does not work, try Method 2.

  Method 2:

  Remove and reinstall all USB controllers.

  1. Open Device Manager by pressing the Windows key + X and select Device Manager from the list. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. In the list of the categories of equipment, locate and expand Bus USB controllers.
  3. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
  4. Restart the computer and let the USB controllers get reinstalled.
  5. Plug in the removable USB device and test to make sure that the problem is solved.

  Method 3:

  Disable USB selective suspend framework. This method prevents your power off USB device.

  1. Press Windows key + Q, type of power management in the search box, and then click choose a power plan.
  2. Next to your currently selected plan, click Change Plan settings.
  3. Click change advanced power settings.
  4. Click in the box USBsettings, and then expand the USB selective suspend settings.
  5. Click on the area, and then click the menu drop down and select disabled.
  6. If you use a laptop, click the cell, and then click the menu drop down and select disabled.
  7. Click apply, and then click OK.

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

• Question CODE 43 unknown device Joystick

  Hello Sir,
  hope you are fine
  Sir, I have problem
  When I plug the game controller device
  the PC shows
  USb device not recognized
  and when I open his yellow show on unknown device Device Manager (device discriptor request failed)
  I used the FIX from microsoft
  I have uninstall and install again the driver
  I try to update, but nothing can happen
  problem still there!
  Please answer me as soon as possible!
  Thank you

  I will definitely wait for your answer

• Device Manager - unknown device + Hig Defintion Audio Device (Point of Exclamation)

  Hello

  I hope that someone can help you. The hard drive on my laptop of HP ENVY TS 15 (product number: E3S19UA #ABA) out crapped and I reinstalled Windows Enterprise 8.1. I downloaded and installed all the drivers from the HP website. When I look at the Panel, I have an "unknown device" and in the audio, video and game controllers, I have an exclamation mark next to the high definition Audio Device.

  I installed the HP Support Assistant and let it do its thing. That has not fixed the problem. When I look at the properties for the unknown device, I see the following in detail: "ACPI\HPQ6007\3 & 11583659 & 0" regarding high definition Audio, I see the following in the general tab:

  This device cannot start. (Code 10)

  {Operation failed}
  The requested operation failed.

  When I try to update the driver software fo the High Definition Audio, I get a message that "Windows has determined the software driver for your device is up to date.

  Don't know where to go from here. Any help or words of wisdom would be greatly appreciated.

  Thank you

  -Val

  You are the very welcome.

  This is defininitely the driver you need and you need to install it manually.

  Run the driver again.

  Go to Device Manager and click on the unknown device needing driver.

  Click the driver tab.  Click on set to update driver.  Select Browse my computer for driver software, and find the folder of the driver that was created when you ran the driver.

  This file will be located in C:\SWSetup\sp66078.  Make sure that the include subfolders is selected and see if the pilot goes like this.

  If this does not work, then back to her browse my computer for driver software window and then select Let me pick from a list of drivers for devices on my computer option, then select Have Disk and browse to: C:\SWSetup\sp66078\InstallFiles\Win8_1\accelerometer and select the HP Mobile Data Protection sensor from the list and see if the pilot goes like this.

  The HD audio device is the audio device Intel HDMI which could not install when you ran the graphics driver, so run it again and if it does not install, manually install the driver using the same procedure that I posted to the 3D driveguard.

  If it doesn't, then I remove the driver and tell you where to get the driver from, as I did for the above device.

• Satellite M50D - A - 10 L - pilot missing for unknown device

  You just bought a Satellite M50D - A - 10 L and after 1 week, the HARD drive failed. Of course, I had to replace on my spending, because the guarantee would be in about 2 weeks, which was too long to wait for me.
  In any case, I also lost the pre-installed Windows 8.1, but is not a tragedy, because I reinstalled it and everything works well.
  The problem I have I have one of the pilots is not recognized by the "Device Manager". The device is called 'Device ACPI'. Any idea which driver missing is all about?
  Thanks in advance for your answers.

  PS: Do not know how to attach a screenshot of "Device Manager" with missing driver...

  Have you tried to identify the unknown device, through the identification of the seller and device?
  http://www.PCIDatabase.com/

• 500-505t: unknown device

  in my device manager there is an unknown device. I tried the automatic driver update and the operation failed. I can't manually bc I don't know what I'm looking for. you will appreciate all help.

  a few details:

  Hardware ID

  PCI\VEN_8086 & DEV_8C31 & SUBSYS_2B2C103C & REV_05
  PCI\VEN_8086 & DEV_8C31 & SUBSYS_2B2C103C
  PCI\VEN_8086 & DEV_8C31 & CC_0C0330
  PCI\VEN_8086 & DEV_8C31 & CC_0C03

  Location

  PCI bus 0, device 20, function 0

  name of the physical device object

  \Device\NTPNP_PCI0002

  bus reported description of the device

  (USB) Universal Serial Bus controller

  There are a number of USB ports working with the mechanisms put in place.

  Would appreciate any help. Thank you.

  Hello:

  The PCI VEN_8086 & DEV_8C31 is Intel USB3 controller that needs a driver.

  Download, unzip and run the file setup.exe from the link below.

  https://Downloadcenter.Intel.com/download/22824/USB-3-0-driver-Intel-USB-3-0-Extensible-host-controller-driver-for-Intel-8-9-100-series-and-C220-C610-chipset-family

• HP ProBook 455 G2: Unknown device not available - ACPI\ASD0001\2 & DABA3FF & 4

  How can I solve this unknown device result?

  Here are the results of Device Manager:

  "Unknown device".

  Other

  on system compatible ACPI Microsoft

  The drivers for this device are not installed. (Code 28)
  
  There is no compatible driver for this device.
  
  To find a driver for this device, click Update driver. »

  NEXT

  Pressed to update driver and returns the best driver already installed.

  NEXT

  Right click on properties in Device Manager

  08/01/2015 18:55:02: device installation requested

  information: device ACPI\ASD0001\2 & daba3ff & 4 still requires installation.

  08/01/2015 18:56:06: configured device (null)

  information: device ACPI\ASD0001\2 & daba3ff & 4 has been configured.
  
  Driver name: null
  The class GUID: {00000000-0000-0000-0000-000000000000}
  Driver date:
  Driver version:
  Driver provider:
  Section of the driver:
  Rank of pilot: 0x0
  Matching device ID:
  Advanced driver:
  Update of the device: false

  Please notify emergency

  @meraip

  Try these 2 drivers.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943835 & swItemId = ob_150879_1 & swEnvOid = 4192

  And.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943835 & swItemId = ob_152025_1 & swEnvOid = 4192

  If they do not work, you can also try Microsoft Updates.

  REO

• ProBook 430 G1 - (unknown device) PCI Simple Communications Controller (Windows 7 x 64)

  Hello

  I am looking for Windows 7 64 bit driver for the following unknown device:

  "PCI Simple Communications Controller.

  Hardware ID: PCI VEN_8086 & DEV_9C3A & SUBSYS_1946103C & REV_04

  This identifies as the "Intel management Engine Components.

  I tried to install the HP driver sp63510.exe, so far without success...

  The installation process stops and I get the following error: "Setup failed to install one or more device drivers. The installation program will now stop. »

  I tried every single driver and the update of the firmware on the download page for the device specified... and now I feel like I'm on a dead-end road.

  Can someone tell me please in the right direction?

  Thanks in advance,

  Edward

  Hardware_dude

  The problem is old BIOS SP1 and the framework

  You cannot install different drivers, without this

  Don't forget Windows Update on 120 patch

  use for driver update HP SoftPaq Download Manager

• Pavilion DV6-2010EQ: unknown device in my laptop DV6

  I have an unknown device which can not find the drivers for Windows. I can't figure out what it could be. The most peripheral "exotic", as the receiver IR remote, are already installed and things seem to work as usual on my computer.

  The device is listed as (ISA), 0 x 00000017 (23) Unknown device.

  It is listed as an unknown device.

  It is connected to the PCI Express root complex.

  Connection/resource type is interrupt request (IRQ).

  Someone has an idea of what it could be?

  Nevermind, I found it, it's the accelerometer lets you stop the hard drive in case of falls, thumbles and whatnot. It is now listed as Sensor HP Mobile Data Protection. I don't know if it works with Windows 10 or with any type of hard disk. None of them were originally on the laptop.

• HP Pavilion G6 2323sx: Please help me - unknown device (ROOT\STORLIB\0000

  Dear Sir/Madam,

  Nice day!

  Please help me about my problem in unknown device to my laptop.

  This problem appeared when I update my Windows 8.1 for Windows 10.

  Thanks in advance.

  

  @rieux_30,

  Hello and thanks for the display on the HP support forum.  What you can do at this point that there are several updates released by microsoft and hardware vendors is running the Windows Update Troubleshooter.

  If this fails to solve the problem.  The only option will be to restore the operating system to the previous, until HP gets the drivers so that they can release them on the support page for your laptop for Windows 10.

  Thanks again for posting and have a great day.

   

• CD/DVD/BluRay drive will appear under unknown device

  The driver seems if be installed properly, yet it shows in the 'Unknown' category in Device Manager.  I can burn discs and play discs if I run the program as administrator, but it says that "access is denied." if I try to use the drive without specifying a run as administrator.  Screenshots can be provided if it would be of any help.

  Hi WarrenTC3,

  1 when was the last time it was working fine?

  If Device Manager cannot identify the device, it will label it an unknown device.

  When a device is not functioning, Device Manager also typically displays an error message with an error code that comes with it.

  First, check what is the code for error on an unknown device in Device Manager.

  (a) open the Device Manager , look for the unknown device.

  (b) make a right click on the device and click on Properties, search now on the tab general to find the error code.

  See the link below and run the patch available and check if this solves the problem.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  If the previous step fails, and then run the fix tool below and check out them.

  If the below fix tool does not resolve the issue then you must try the steps manual, mentioned in the following Microsoft article.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Unknown device in the device error 43 Manager

  I get a 43 unknown device error when I start Windows 7.  I tried every fix I found after ten days of research.  When Windows starts, and the notification is popping up that I can't use my keyboard are so difficult to do anything.  Finally, the message disappears (I don't know why) and I am able to type, or if I catch it just just between notifications.  At this time I started my computer in clean boot mode and no error message appears and the unknown device is not USB device controllers manager.

  What, in my view, that has happened, is that I used to have an LG phone and the software on the computer.  I now have a new phone, Samsung, that I just connected to the same port on the front of the computer.  The Samsung worked, but did not ask me to install the software, then must have run out of the LG.  I deleted the software from LG and then reconnected the Samsung and got the prompt to download the correct software.  I then plugged a generic USB hub device in order to use the phone and any other device that I could plug in (none at this time and I even unplugged the generic hub).

  Now I get the unknown device.  Some fix told me he didn't need a driver, but Windows keeps load a generic driver and so the message repeats the process over and over again.

  Unknown error seems to be a common problem, probably a fix is available from Microsoft.

  Any help would be appreciated more because it drives me crazy!

  Thanks for your reply, Al-Shabaab.  In fact, I solved the problem.

  I deleted all the Verizon and Samsung software on my computer.  When doing this, I noticed that my keyboard has gradually deteriorated (failed to start in safe mode F8 key would not work).

  I bought a new keyboard... and EUREKA!  Problem disappeared!  Then I rebooted my phone software and have had no problems since.  I guess it was a coincidence that the keyboard was dying as I tried to connect my phone to my computer leading me on a GOOSE Chase that was long, difficult and extremely frustrating!

  I appreciate the help and I hope this will help others.

• Logitech h340′s headset does not install correctly. "Unknown device".

  I use Windows 7 and comes from my brand new Logitech h340′s headset to connect to the PC via the USB port. Unfortunately, the device is not recognized and the driver so do not install automatically, so I can't use my headset.

  Here is the message I get:

  "Unknown device".

  "Windows has stopped this device because it has reported problems. (Code 43) »

  Then when I try the convenience of Windows it tells me that 'the best driver for your device software is already installed. Windows has determined the driver for your device software is up-to-date. »

  Device type: Bus USB controllers
  Manufacturer: (host controller USB Standard)

  I tried to restart, but it still does not work.

  All Windows updates have been installed.

  I really don't know what to do to be able to use my newly purchased helmet.

  Thanks in advance for your help.

  Hello Soraya,

  Thank you for reaching out to us on Microsoft Community.

  Before I can give you some suggestions to solve this problem, I want to collect the following information from you:

  • What is the brand and model of your computer?
  • Significant changes have been made on the computer before this problem?

  I would like to inform you that, "Windows has stopped this device because it has reported problems. (Code 43)" may occur if the peripheral equipment fails or if the device driver fails.

  Step 1.

  I suggest you follow the steps in the following link:

  http://TechNet.Microsoft.com/en-us/library/cc725873 (v = WS.10) .aspx

  See: Also the error codes in the Device Manager in Windows

  Step 2.

  As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.

  You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:

  • Click Startand then click Control Panel.
  • Click system and Maintenance, click System, and then click Device Manager.

   

  Note: If the control panel is in Classic view, double-click System and then click on Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  • In Device Manager, double-click to expand the 'Bus USB controllers', right click on the controller host, click "Uninstall" and click "OK".

  Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

  • Repeat step 2 to uninstall all items under 'USB Bus controllers'.

  Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

  Do get back to us and let us know the State of the question in the case where you need further help or your next post. We, at tender Microsoft to excellence.