Unsolicited phone calls
I got several phone calls a month, a "representative" of "universal routing. They told me that my personal data were in danger of being exposed, Windows on my computer is not updated or error messages pop up. They want to get on my computer and will help me to solve these problems. I told them that I have 3 computers, who are they to talk. They said that with the Windows 7 operating system... I don't have a computer with Windows 7. They have my name, my husbands name & name of my mother and telephone number. I told them that Windows initiates not unsolicited telephone calls and he replied: "we are not Windows, we represent Windows. Who are these people and how to stop these calls? Which can be reported to?
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
If you want to report, contact your local police/authorities. However, since these types of appellants operate worldwide to stop them are difficult.
Tags: Windows
Similar Questions
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This morning, I got a phone call from an Asian man, saying: he has worked with microsoft, I found it very difficult to understand what he was saying and to rehearse a lot, he mentioned "Alureon" and says that my computer is one of the computers on crash today... He then wen on say that they should do support remotely. to help solve the problem, stupidly and against everything I've known I have allowed him... .it all seemed very alarming... it said my computer was about to crash in a few moments and I had to buy the red shield to protect... I hung up, but they called back... ultimately I told them I wasn't buying any and at this point, he got quite angry and asked me why I was wasting his time. How can I check my computer to make sure they did not hurt? and they can access my computer later? I'm asuming that Microsft had nothing to do with it.
Hello
It's a scam.
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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guarantee of Windows - unsolicited phone calls
I saw someone ask a question, which is pretty close to what I wanted to ask you, but I have seen no response to this. I'll give you what is new: "I got the same call phne but unfortunately I let have access to my computer." I wonder would they did anything on my computer? They showed me all warnings and errors. »
Allan
Hello
If you have been contacted by a company claiming to be Microsoft or to represent Microsoft, read this:
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
We have all the errors and warnings in our Event Viewer
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
See you soon.
-
I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!
Hello
It's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Phone calls suspects, eager to use the DOS commands on the computer
* Original title: possibility of abuse
Lately, I got several calls from East Indian, who say they work for Microsoft and they have detected the problem with my Windows and the computer. I usually hang up on them, because I don't think that Microsoft is doing this. I just got this call and has played with the guy for a while, but he was willing to go to make changes via commands back that sounded suspicious to me so I hung up. I'm just confirm, but Microsoft does not doesn't it?
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
Phone call on computer viruses
I was called today by a man with an Indian accent, claiming to be "Microsoft Services." He told me that my computer has malicious files, and I had to leave to help solve the problem. I asked for his phone number I could call him back if disconnected and then informing him that I am not using a Windows computer, I have a Mac! Y at - it some part/someone ' one that I can give the phone number to so they can check?
Hello
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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The [usually Indian] appellants say they work for the Microsodt and are very persistent.
Hello
Yes, it's a SCAM! If they still call hang up!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Telephone scam
I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
Phone call, selling security software.
original title: Please help!
I want to know if computor supports (* address email is removed from the privacy * isa application services for windows because they called me on the phone and wanted to sell me a security software and I would like to know if they are ligitement?) Thank you!!!
Hello
If you don't know who they are then don't buy their programs or services. Especially if they
Ask you questions about your computer or it comes to Microsoft.Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Someone just called me to say they were soft micro and called people in the region that pc has been infected. I asked how they could call it everyone and she said they could and called the people who was most infected the pc here. The she called from, there were 804-466-9633 and she said her name was Anita or something like that. I hung up the phone when she couldn't give me a number at microsoft. I'm sure it was something she wanted me to on my pc to give control of, but it was not yet on time and I hung up on her.
We thank you and hope this helps someone else.
Brenda Tarver
Hello
Its a SCAM! and you have made the right choice.
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
phone call stating that they were by microsoft
I received a phone call from someone 17 who reported that they were Microsoft and they wanted me to remove the latest downloads of two weeks of my system, because they are a virus. I did not, but I'm curious to know what it is or if you are aware?
Hello
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
According to above is this legitimate would call me someone from microsoft?
Hello
Its a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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Windows microsoft never does unsolicted phone calls to its users of the products?
I got a phone call from someone with a strong Indian accent yesterday (hard so communication) who claimed to be the center of windows, yhey said they had problems detected in my computer, and could I turn on the computer, to help clear it up. They also suggested that they would shut down windows on my computer. I asked to speak to a supervisor, or for them to send me an email detailing their concerns. the person seems to cover these requests, so I hung up. did microsoft ever do the unsolicited calls to its customers?
It is a scam. Don't let them have access to your computer remotely and don't give them any personal information, including your credit card number. Simply hang up.
Microsoft never takes unsolicited phone calls, or they do not know if/when you are experiencing computer problems.
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The person calling said he could give me a technical support for problems that they had detected with my computer, but he seemed surprised when I said that I had problems with my computer. I did not understand a lot of what he was saying because of his foreign accent. Can someone tell me what it is? I don't think that I may have a virus, but Windows actually call for help?
You were lucky that you could not understand him and so do not buy what he was selling. It was a scam. Microsoft does not make unsolicited phone calls.
Insofar as thought, you could have a virus...
- What version of Windows (XP Home, XP Pro, Vista, etc) and Service Pack (none, 1, 2, 3) is installed? If you are unsure, do a click right my computer and select properties for information.
- What is the name and version of your anti-virus program? Is his current subscription and has it always been updated?
- What other security software is installed (names and versions)?
- What are the symptoms? That's what are you see you do not, you should see or what is you don't see don't you think you should? Please report the full text of the error message without paraphrase.
- What happened to your computer shortly before the symptoms started? Power outage (including pulling them out the plug or by pressing the off button); use of a registry cleaner, optimizer, tuner, etc. ; installation of an update (only one?). Another thing that you can identify.
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