Update (a.148) blackBerry Smartphones failed halfway brick-phone

Similar Questions

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Updates the device blackBerry Smartphones application

  Recently, when I am connected to BB Desktop Manager, updates available. I agree with all of the updates and he did it successfully. However, whenever I now connect to Desktop Manager, I receive the same message saying that the same updates are available. If I agree to them, he then tells me no updates are available. How can I get rid of this message.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system on the device.

  To do this, we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and plug in your device. Click the backup and restore options, and then select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the Smartphone BlackBerry software.

  Link: http://www.blackberry.com/btsc/KB11320

  Thank you

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry Smartphones BB Desktop recognizes phone but cannot connect.

  I have 2 BB Curve 8520's, who has "App error 523" coming up on the screen.

  I downloaded the most current BB Desktop software if I could fix it.

  My problem is that even if the phone is recognized, it does not connect...

  At the bottom right it says it connects, but never does.

  My other BB 8520 is easily connected & I can access all the options in the menu drop-down menu...

  He also tells me what version of software I have.

  I've never seen this phone work... I thought this would be an easy fix...

  Can anyone help?

  See you soon

  This error troubleshooting

  If you encounter this error, the first thing you should do is to perform a hard reset on your BlackBerry smartphone. What happens after the reset, one of the following options will be applied.

  http://helpblog.BlackBerry.com/2012/02/error-523-JVM-BlackBerry/

• BlackBerry Smartphones change Signature on phone account Alltel

  I have a BB Curve on Alltel.  Where to access the signature and edit sent to Alltel phone to my own personal signature.   I have connected on Alltel account but doesn't see any area to change that.  Most viewed is on BB?  Thanks for the help and the entry

  Hello

  Knowledge Base!

  Thank you

  Bifocals

  Using the BlackBerry smartphone

  If your BlackBerry smartphone is associated with a BlackBerry® Enterprise Server, you can add or change your signature using the following steps:

  1. On the start screen on the BlackBerry smartphone, click Messages.
  2. Display the menu, then select Options.
  3. Click e-mail settings.
  4. Set the field of Signature auto use Yesand then type your signature information in the field provided.
  5. Display the menu and select Save.

     Note: The automatic Signature field does not support image files

• Update blackBerry Smartphones BB SW BRICKED my daughter is curved!

  Hello

  I'm new to these forums and the BlackBerry, having had my 8310 for a few months only (by my company). However, my daughter had her Curve 8310 since last March, and she has had intermittent problems with it. It was replaced under warranty by AT & T twice.

  This last time, she discovered that the sounds had ceased - his alarm did nothing when it exploded. The sounds later mysteriously returned, but she decided that it was the last straw. She wanted to bring her back to the AT & T warranty Center to replace again, but I suggested that she first attempts to put his system. My theory was, since the new software has been released, it would be wise to upgrade. My phone company has been upgraded (OTA) without any problem, so I thought (silly me) it would be just as easy to make the curve of my daughter.

  The first thing I did was to go to his screen Options Options / Advanced to make a wireless upgrade. However, this option was not available on this screen. Weird, I thought - his phone and mine are the same, and mine had the option of upgrade wireless. So I'm on these forums and sought assistance and find the sticky at the top of the forum on the upgrade of the 4.5 software. I followed the link to the BlackBerry page which contained the AT & T software download (ensuring that I chose the multilingual version of AT & T in 4.5.0.182). I downloaded this version, but before he wanted to use BlackBerry Desktop Manager instead. It has dutifully reported that his curve needed a software upgrade to 4.5.0.182, so I decided to try the upgrade via the USB connection. When he got to the point where he had saved his phone and was willing to make the backup of the system before wiping, the connection broke. Don't know why - I used the USB cable provided by BB. Thus, the upgrade didn't happen like that.

  The next thing I did was to launch the download of AT & T that I had recovered from the BB link. He dutifully installed the last BB Desktop Manager (5.0.1, I think), then when I hung his curve up to the computer it once more pointed out that she needed a software upgrade. I chose to do the upgrade, and it went through the process again, save the curve on my computer and is about to wipe. This time, he was once again broken the connection, but when I selected 'Retry' he seemed to proceed as usual, erasing the device to upgrade.

  The fun starts now. When the real upgrade began, that the unit broke out to establish the connection. Again, I got the dialog with the boxes 'Retry' and 'Cancel' box and click 'Retry '. But when I did the screen on the curve went blank and revealed an icon that I can only assume means, "No operating system only," as well as the small number of '507' below. The BB Desktop Manager seemed to be to attempt to upgrade the software, but after leaving it setting like that all night there is no change in the status. So it's well and truly bricked.

  Now, my question is, what is my recourse? Is there a possible way to recover this device (because the computer does not recognize it via USB connection)? Should I just take it back to AT & T and have them replaced (again)? And the backup I did last night will be restorable at the new BB (assuming they give her another curve)?

  I hope to have answers quickly enough, because I'll be able to hear the rash of here when she discovers that his curve is a paperweight. Thanks in advance for your help and your availability for BlackBerry users.

  Don't worry, it's not a paperweight. MOST likely, the previous upgrade process constituted a return of the device before the upgrade failed. It's probably, there are some third party faulty or theme application that "perhaps" do the upgrade fails.

  Well, error 507 means simply that no operating system is found.

  First of all, you have the full OS file downloaded on your PC?

  Do that first.

  Second, make sure that your USB cable is connected to the main REAR usb port. No USB hub port or before.

  At the present time, unplug the USB from the BlackBerry, power down to turn off and restart your PC.

  Meanwhile, do a reset on the BlackBerry > with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the two are back running, confirm that Desktop Manager is NOT loaded or running on your PC.

  Follow these instructions below:

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  IF you succeed step by step: you will not need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• Failed to update for the blackBerry Smartphones BBM

  I upgraded my Torch 9800 BBM 6.2.0.44 and it does not run.  What is recommended to correct this?

  Hello Depster3rd,

  Welcome to the community

  Please click on blackberry app world on your devcie and check if an update available to the public or not, if the update is available and then perform it.

  Thank you.. !!

• Constantly reset - blackBerry smartphones fail to halfway and starts again

  My phone is around the age of 2 months.  My service is by ATT in the United States, but I am currently using the phone abroad - in Sydney, Australia.

  Some time earlier this morning [still asleep as alarm has not extinguished], the phone started to reboot. When it restarts, it fails to half way through and starts again.  This has happened for more than 10 hours.

  I did have time to load any application again on it, it's in the same condition, he came.  I just receive and send emails and text.

  I called ATT and the only thing they recommend is a new phone.  However, they don't send it to me outside of the United States, they say that's not possible [although I pay for shipping].   I think that they have never heard of FedEx or DHL.  So much for their international service.  I have to coordinate shipping through my office to the United States.  It will take me longer than I think I can live without the phone.

  I tried a battery that I know works and the problem persisted.  I would like to clean the phone, but because I never get to the main screen, I can't do it using an application.  Is it possible to wipe using a combination of keys?  I can't do it from my PC that it does not recognize the phone as it is always set to zero.

  Any help would be greatly appreciated.  David

  Hi and welcome to the Forums!

  Try this useful link:

  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I hope it will be useful to your situation.

  Good luck!

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• Problem updating my software blackBerry Smartphones

  Hello world

  I currently own a Blackberyy Bold 9000. I have a problem, upgrade my blackberry version 4.6 to 5.0 software. When I try to upgrade, it tells me that I have enough space (missing 21Mo), as shown on this picture http://img42.imageshack.us/i/26864228.png/ . This is not normal, because I have bearly applications (Blackberry Messenger, MSN Messenger, Twitter and Facebook and that's all). In addition to this, I have a 16 GB memory card. Can someone help me please?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB24109'there was an error in updating your software. There is not enough storage space on the device for this update"appears for a BlackBerry Device Software Update

  Unfortunately, it really does not offer much help (btw... your SD card is not relevant... only the Application memory is relevant). You might do better with this process:

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

  I hope that it contains something useful!

  Good luck and let us know!

• Problems after update "BOLD" 9000 blackBerry Smartphones

  After update BB Bold 9000 to V5.00.681

  Bundle 1137

  Platform 52.064, there are no Applications available in the application launcher (DM Version 6.0.1.18 on Windows 7). The Smartphone works very well but unfortunately Memopad and ToDo is missing. As part of the Planer DM, these two applications are marked as not installed. Please help me how to install these applications. In the application launcher, there is ONLY "Blackberry App World"

  Hello

  Try the following.  Download the operating system of your carrier's Web site and install it on your computer.  You can do this by selecting your operator from the list here: http://us.blackberry.com/support/downloads/download_sites.jsp

  Once you've done that, see if necessary applications will appear in the desktop software.  If this isn't the case, then there is another method which should work.  Just to be sure, make sure you back up your first device using Desktop software first.

  On your computer, go to C:\Program Files (x 86) \Common Files\Research In Motion\Apploader and run the Loader.exe file.  (Note: on computers 32 bit, should no (x 86) in the Program Files folder because the Program Files folder).

  Once you start the Loader.exe file, simply follow the steps until you get to the point where you can select the applications.  Now you should see the option to check the Documents To Go, notebook and any other software that has not been installed.  Once you have all the apps you want enabled, simply press next (note: leave everything that is checked as checked, unless you want to uninstall).  This should now load the applications on your BlackBerry while keeping the rest of your BlackBerry file system.

  I hope this info helps!

• BlackBerry Smartphones failed to register a wireless network to activate the personal e-mails

  Hi all

  I have the new Blackberry storm, went through the usual process to set up the phone by using the wizard.

  I tried for a week now define personal emails, but when you try to do, it gives me only the Enterprise configuration option.

  I tried a lot of things that suggested the Blackberry site, but nothing has worked.

  I tried to save the wireless network by following these steps:

  By clicking on Advanced Options > the host Routing Table > sign up for

  He then said 'Check that a confirmation e-mail message was received on the BlackBerry Storm smartphone'.

  It never crossed...

  Wireless is still not registered and I can not always an option to run the personal e-mails...

  Any comments or ideas would be greatly appreciated.

  Hi and welcome to the forums!

  Your data plan may not be configured correctly on your phone.

  I guess you cannot use the browser either.

  Send a PIN message to yourself. If you do not receive it, your data plan is not in place.

  Call your carrier and have them properly available phone, stay on the line until you

  without checking your email works.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• My Torch 9800 blackBerry smartphones fails after downlowding wireless version 6.0

  I need to reinstall the version 6.0. I made the mistake of downloading on my Torch 9800 and something went wrong since now my contacts do not sync via the server of my company. Other functions freeze when try to use them. I spent hours on the phone with AT & T, later with the DataSet and finally BlackBerry directly. The last BB technician sent to open http://www.blackberry.com/btsc/KB11320 so that I can perform a cleanup of recharge of the BlackBerry Device Software for Windows. I followed these instructions carefully. When you choose to update my device, which should give me the option of recharging, he said simply that there is no new update. AT & T call is a waste of time because they want to do throughout the whole procedure (hours) or I get emails telling me that I must have the wrong version!

  If anyone knows how to do to reinstall version 6.0, I certainly appreciate it, otherwise I'll try to ask them to replace the phone. Thank you!

  Once you click to update and your phone says he is already up to date, there should be a box in this guise to consult the other Versions.  You must click this box, and then make sure the version that you want to reload (probably more recent one at the top) is checked.  You progress then from there and live once more.

  Let us know if that helps you.

• Question 4.6 update for EDGE blackBerry Smartphones

  After installing today's update (23/09/09) BB Bold (4.6) my "BOLD" will no longer service EDGE, GSM only.

  Hi and welcome to the forums!

  Try to send your service books.

  From your device, you can go to Options | Advanced options | The host routing table. Select the "BOLD" entry, click the menu button, choose Save now. Later, you will get a registration message to your BlackBerry indication that the operation was successful.

  Otherwise, you can log into the site Web of BIS of your operator and click on the button send Service directories.  Let us know how it goes.

  Happy to welcome you!