Update AVAST again w of its Firefox browser browser windows just 2 min. Help!

AVAST has been, for me, a horror of virus protection. I bought the version of internet security (3 licenses) in order to protect the banking info - & today on my laptop at home I have innocently allowed him to update. Now, he installed something called SafeZone, that I can't seem to turn off. It turns on automatically several browser windows on top of my 13.0.1 Firefox (which I love) and in this case literally every 2 or 3 minutes... even by typing here he did it at least 3 times. At the office, I have to disable Avast so my printers do NOT work. I tried their tech support. No response to several requests. I tried to connect tonight & none of my passwords previous work. I found the original e-mail showing the confirmation of my purchase in March, but google can not show so I can copy and send it to them (somehow) - it is NOT my default browser. FIREFOX is my default. So, what can I do? Any ideas? It's terrible.

Not your answer does NOT solve my problem. But thanks for your advice and I understand that this is not a Firefox problem. I registered and posted in the user forum - Avast has been nothing but a headache. I'll use the uninstall feature (I just got it on Taskmanager applications, but of course I can't remove process).
Lucky (?) for me - I'm exec dir of non-profit and just bought Norton via TechSoup very cheap, so going to have Avast asap & install Norton. I just hope that is not the same thing.
I can't even ask a Q on Avast site - because it will not accept any of the passwords that I have listed here at home. I KNOW, I have contacted them several times in my office and got zero responses from support. I'll also try a system restore then.
What a miserable program! going to restart this computer - the Avast windows browser YET to come despite trying to eliminate through the Task Manager while I typed this. It reveals the layers of browser - 12 or 13 windows - & I have to eject them.
Bah humbug.

Tags: Firefox

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