Update creative cloud connection problem
So I'm trying to update creative cloud and he asked my password I typed, it did not work. I changed my password and it still tells me that my password is incorrect. It is not the case. I don't know why it does this. Anyone know how to fix this? Thank you very much.
When you install or update, it's PROBABLY your operating system for you to prove that you have by asking your COMPUTER, not your Adobe password password
Tags: Adobe
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Hi nursultan % 20nazarbayev,.
You can you please follow the steps mentioned in the help document-
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Run the vacuum cleaner by following the steps here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Hey,.
whenever I will update creative cloud, it stops at 2%. It says "connecting to server...". ", but the internet connection is fine and all the functions of CC-programs (Photoshop, Illustrator, InDesign). Update only "Creative Cloud Desktop" to the 2.2.0129 version will not work.
I already contacted support and they told me to remove C:\user\[username]\AppData\Local\Adobe\AAMUpdater and restart my computer, but it does not work.What could be wrong?
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Please try to remove Creative Cloud app and reinstall it
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Hi ga16belvedere,
Welcome to the community!
You may need to check the firewall settings, if you are in a corporate environment, consult with the INFORMATICS team.
Also, please follow the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and see if that solves the problem.
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Hello
Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?
Hope that helps!
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Hi Colin,
Please try to reinstall the creative cloud after disabling antivirus and firewall.
Reference: error download or update Adobe Creative Cloud applications
Concerning
Megha Rawat
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Problems with updating creative cloud to desktop. (error code: 2)
Problems with updating creative cloud to desktop. (error code: 2)
Hi Mike,.
You can follow the article: error: "unable to install". Creative Cloud Desktop that will help you get your number sets.
Alternatively, you can follow the thread: Creative Cloud desktop could not be updated. () Error code: 2) where this issue is already addressed.
Let us know if it works or not.
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Hello Hans,.
You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .
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The password screen shake when you enter the password?
If so, it asks your Mac password.Don't worry about file opm, Adobe recreates him when you try to connect.
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MAC OS 10.8.3
Can you try deleting all data to track the location on your computer, and try to update again.
~/Library/Application Support/Adobe/AAMUpdater/1.0/
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Download error, installation or update of Cloud Creative applications
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Thank you
Hello
Kindly help us with the message that you get by updating creative cloud.
You can also get in contact with Adobe support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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