Update Firefox 32.0 results in printing problems

After the firefox 32 update, I found that I am now experiencing problems when trying to print web pages and all content open in the firefox browser. I confirmed that the issue is not with my printer or its drivers as other applications can print with success/correctly.

When I select print preview mode, I don't see no graphics of formatting and only disjointed text that spans dozens of pages instead on display on a single page. I tried different but page size settings nothing correct preview of the content.

I tried to reset the subject print_printer: configuration value and also removed all references to printer_ in the prefs.js file. But never action corrected this problem.

I'm pretty confident that the problem is related to the update of firefox 32 I was not meet this problem before the automatic update.

No recommendations or help is appreciated.

My apologies for the long messages to follow...

To diagnose if this is due to a parameter, could you experience three minutes?

Create a new Firefox profile

A new profile will be your plugins installed by system (for example, Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions or other customizations. It will also have databases of completely fresh settings and cool a cache folder.

Out of Firefox and start in the profile using Start Manager > Run (hold the Windows key press R):

firefox.exe -P

Do not delete anything here.

Any time want to switch profiles, exit Firefox and return to this dialog box.

Go ahead and click on the button to create a profile, give it a name such as Sept4 and ignore the possibility of changing the location of the folder. Then launch Firefox in the new profile that you have created.

Until you return to the profile and start-up Manager in your regular profile, your desktop shortcut should launch the new profile.

Print preview you it seems normal?

If it works well, you have 3 choices for the next steps:

  • Import data from your old profile key in the news
  • Try to fix the old profile of tweaking the settings and Add-ons
  • Use the reset on the old profile feature, which partially clears the settings

We can provide suggestions on each of them.

Note: When you return to the Profile Manager, you might be tempted to use the button Delete a profile on your new test profile. It's a little too easy to accidentally delete your 'real' profile, so I recommend you to resist the temptation. If you don't want to clean up later, I suggest to make a backup of all your profiles first in case something go wrong.

Tags: Firefox

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