Update for Adode Download Assistant 1.2.4 is frozen

The update for Adobe Download Assistant 1.2.4 is frozen. The blue bar will fill completely, but then it will just stay there.

I don't know if this affects the CS6 Master Collection download (in English). It has been frozen at 8 a.m. hor days.

I have a MacBook Pro.

Screen Shot 2012-10-12 at 6.19.47 PM.png

I just wanted to add:

I thought I had an open labled device: "install Adobe Download Assistant.

Once I double clicked, I received this error message:

Screen Shot 2012-10-12 at 6.31.57 PM.png

Thank you again to help me with this problem.

You must leave the running of Adobe Download Assistant version and then remove it from your application folder.  You should then be able to install the new version.  You can find more details in the section known problem to troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.

Tags: Adobe

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