Update problem with Vista Ultimate SP2

I tried to install sp2 to Vista Ultimate twice, with the same results, he failed. The whole process took about 6 hours to complete. The second go round, I disabled my Norton 360 anti virus and turned to "silent". SP2 looked like, it had been installed with success, until I restarted the system. The pc then rebooted and was told that the upgrade was not successful and was recovering to its previous state.

The upgrade works great on my laptop when I run "home premium". The upgrade of the laptop took less than an hour.

No idea what is causing the problem, or do I just have to live with what I have?

Hi Clocksnopper,

Thank you for visiting the Microsoft Answers community forum.

Clocksnopper, this problem may occur if any program on your computer interfered with the installation of the service pack, or if there is an inconsistency in the store of Windows services. The store Windows maintenance is a required component to install service packs.

For more of this, you can try the steps present in the following article below:

http://support.Microsoft.com/kb/947366

Please let us know the results.

Thank you.

Tags: Windows

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