Update to version CC 2015 from 2014. Problem!

Similar Questions

• Updated illustrator 2015 from 2014

  Hello

  Updated illustrator 2015 from 2014 and my Extension Panel is missing in illustrator and in the extensions Manager I get the error message (as the extension cannot be installed, it requires version illustrator to range inclusively from 15.0 to 15.9.).  Thank you Adobe!

  Hi Kiran,

  It is now expected behavior. Please read the rest of the messages in the forum for more information on this specific issue.

• Update of Photoshop CC 2015.5 .dll problem

  Recently, I have completed the update for Photoshop CC 2015.5 and have not been able to open the program despite a properly installed message.

  Rather trying to open photoshop I tells me that the following DLLs are missing (MSVCP140.dll and VCRUNTIME140.dll) even though nothing has changed on our laptop outside this upgrade. All permissions are ok and I am at a loss.

  Any suggestions please.

  Finally worked it out.

  I uninstalled Photoshop CC and all versions of Visual Studio that were on my computer, there was multipuls, then installed Visual Studio 2015 updated and reinstalled Photoshop CC.

  Bingo, PS CC began as a dream.

  Happy now!

• I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 month last to find he wasn't an update at all but a trial version of 2015, th

  I have a complete picture of 12 months subscription given by Canon, but Adobe CC guard resetting my account for free from the trial subscription.  I've updated Photoshop CC 2014 last month to find he wasn't an update at all but a trial version of 2015, which seems to have deleted 2014 my system, so I do not have Photoshop at all now.  Adobe support is a continuous loop of questions meaningless and I find myself at a forum instead of a human being who could address this issue.  In the average time that I tell my clients that are waiting for images?  My subscription runs out in October, and now I see little incentive to renew because I don't get what has already been paid.  If someone from Adobe would like to contact me that would be a start.

  Please try the steps listed in https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

• Moves from 2014 version to version 2015, considered an update? If this is not how to deploy the 2015 version and remove the 2014 version?

  Moves from 2014 version to version 2015, considered an update? If this is not how to deploy the 2015 version and remove the 2014 version?

  We currently have Adobe CC deployed on more than 4,000 computers, I am now looking to update installation on the newer versions that are 2015. If I create a new package it installs the latest but it also lets older versions of 2014.

  Is there a way to delete the versions of 2014? Or can we update the versions of 2014 and 2015?

  It's actually an upgrade.

  If the two can exist side-by.

  in the cc office application, there is an option to remove the older versions, but I don't know about the enterprise deployment.  You should check the documentation of the company.

• I can't day from 2014 to 2015 version of creative cloud applications

  I can't update from 2014-2015 the cloud version creative apps - is it is a hardware problem with my old iMac 2011? Thank you

  Hello

  In order to install the 2015 version you need to MAC version 10.9 or later version.

  Please see the system requirements for the same thing:-system requirements | Cloud Creative

• having display problems with my macbook air, first version of 2015. When I turn on my macbook, after boarding the password, then press on enter three lines (not really they look more like flashes coming from the top of the screen appear) in

  having display problems with my macbook air, first version of 2015. When I turn on my macbook, after boarding the password, then press on enter three lines (not really they look more like flashes coming from the top of the screen appear) in the colors Blue, green and red.

  also when I turn off my laptop just until the display on the top of the screen that is 2 and a half inch thick green line appears and goes about a second.

  help someone?

  Thank you

  Howdy Yaser of zoysia,

  It seems that your screen displays some graphical anomalies when you connect to your user name. I would use these troubleshooting steps in the following article on the resolution of screens:

  Restart your Mac in safe mode to reset the default display resolution.

  If booting safe mode doesn't resolve the problem, reset your Mac NVRAM and SMC to reset the video ports on your Mac to their default values.

  From: get help with graphics issues on external displays connected to your Mac.

  Thank you for using communities of Apple Support.

• I try to open the version cc 2015 Photoshop in my office, but it can not open properly, before update until 2015, 2014 version is fine.

  I try to open the version cc 2015 Photoshop in my office, but it can not open properly, before update until 2015, 2014 version is fine.

  Hi to wing,

  Please provide more information such as: -.

  > What operating system is your computer works (Windows 10, MAC 10.10.4 etc.)

  > Your computer specifications (quantity of RAM & graphic card)

  > What error message do you get when you open Photoshop

  > Post a Screenshot

  Click on the camera icon in the menu editor to download the image stored on the current position of the cursor

  

  Concerning

  Assani

• Why the update from 2014 2015 turn all my apps on the track 30 days?

  When I did the update until 2015, from Photoshop, all subsequent applications entered in the 30 day trial. Another Member of our group under the same regime had no problem with his upgrade.

  Eairart,

  Please see this link for more details on this issue:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• HAdobe Illustrator CC 2015 does not work properly after upgrading from 2014 CC

  Adobe Illustrator CC 2015 does not work after update from 2014 CC. I have a black screen and I am unable to work. Tools work, but I don't see any results. Could you help me solve this problem? Thank you!

  Try the toggling of the GPU preview

  Display > GPU preview
  Windows: CTRL + E
  MAC: CMD + E

  You can also try switch to wireframe mode.

• I just updated my first at 2015.3. Now, it will not open one of my projects. It is said that they must be converted to the new version and then it does nothing passed. I need help.

  I just updated my Adobe Premiere 2015.3. He says now that all my projects were made in an earlier version. When I hit ok to update to convert to the new version. I have hot ok. Then just a project convert box and not going anywhere after that. Does anyone have any ideas as to what is the cause.

  I'm on a Mac 10.9.5.

  Any help would be received with gratitude that I am now on the ground at the judgment and may not work.

  CC 2015.3 is not an update until 2015 for CC (as it seems). It's actually a separate installation. So you can have it installed next to the CC 2014 and 2015 CC versions of Premiere Pro, if you wish.

  Default cloud creative app to remove older versions when you install new ones as shown here. (Which is a really stupid idea, in my opinion, but nobody asked me).

  If nothing else, you can reinstall any old version that you like. Your subscription to the CC includes all versions of Premiere Pro including CS6, CC, CC 2014, 2015 CC and CC 2015.3. Details to install older versions are here.

• Third-party extensions do not work after Adobe animate updates to version 2015.2

  Third-party extensions disappear panels after Adobe animate updates to version 2015.2.

  Using the ExManCmd.exe program, we could see that the extensions are installed.

  

  

  Hi Eric,.

  Thank you for reporting the issue. We have already identified this problem and follow-up. While extensions are trying to solve this problem, can you please try following steps and let us know if it helps.

  1. close Animate runs.

  2. go in the following location on Windows: C:\Users\\AppData\Local\Adobe\Animate CC 2015.2\

  3. If it contains two folders of locale:

  for example, en_AU (parameters system locale), en_US (local animation)

  4 copy the folders in the row (if it exists)

  a. copy the contents of en_AU\Configuration\Commands\ to en_US\Configuration\Commands\

  b. copy the contents of the en_AU\Configuration\WindowSWF\ to en_US\Configuration\WindowSWF\

  5. launch Animate and check the extensions.

  Note: In your case, locale system and installed local Animate can be different

  Thank you

  Prashant

• Hello. I bought the cc (2014), updated to the cc (2015). I continued to pay. but I can't update. It gives an error that does not license! What should I do? urgent, Hello. I bought the cc (2014), updated to the cc (2015). I continued to pay. BU

  Hello. I bought the cc (2014), updated to the cc (2015). I continued to pay. but I can't update. It gives an error that does not license! What should I do? urgent.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• After update to version 2015.1, new 'Start-up' workspace do not show

  I just put to update to the new version of 2015.1, however, at the launch of the application, the new workplace 'Start' do not show.

  I already tried to uninstall/install the program and reset the preferences. Furthermore, I checked that gmenu general Preferences is OK (see the 'Start' workplace when no open documents not marked).

  I work on a MacBook Pro with OS X 10.11.1 computer.

  Someone has the same problem? Any solution?

  Thank you very much

  Miguel Povedano

  Hi Miguel

  The new start in only screen supported as for English, French, German and Japanese now.

  Does that help?

  Concerning

  Jitendra

• copy / paste from 2014 to 2015 Rectangles with graphic styles don't return does not correctly.

  I open an Illustrator Document of 2014 in 2015 with a rectangle in the corners rounded as a graphic style.

  Paste this into a new document, and the actual location of the rectangle and the location of the show are FAR apart from each other.

  Change the race, and it can be corrected.

  Open a Document from 2014 to 2015, to APPLY a graphic style, corner rounding, save it... Open it, copy it to a new document... Did the same thing.

  Fix who in a 2015 NEW Document, save/open/then copy it on a 2014 file, open in 2015... and the screw up which comes back.

  Only face a NEWLY drawn with a graphic style to a NEW document box Illustrator NOT screw this place.

  Just change the rectangle a little to fix this error.  Re apply the graphic style... edit a stroke color /... but it happens EVERY time.

  Please apply the latest patch 19.1 this should solve your problem.

  -Ashutosh