Upgrade of Mac at the beginning to Yosemite

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  I hope this helps!

  It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

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  < re-titled by host >

  They have good tools to find compatible parts for your Mac models.  The OWC took is here

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  My operating system is Mac OS Sierra 10.12, but the drop of HP does not include yet - that's why the "other" operating system.

  I just upgraded my Mac to 10.12 Sierra, and I've also updated software from my desire to 120. I have also reinstalled the HP utility software on my Mac. And Yes, I restarted my Mac several times too.

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  Thank you.

  

  Hello

  HP software full functionality is not yet available for Sierra, as you mentioned the ysstem functioning is not yet.

  You can scan with the application of ICA Apple (Image Capture or sweepers & Scanners), as well as thorugh HP Easy Scan you will experience, however, some issues you described, as this behavior with the scanning of the façade, this is a known issue with the software that should be fully updated for Sierra soon, it should be available soon, assuming that during the next weeks to come...

  You can insall HP Easy Scan 1.6.1 below and check if you are able to scan from it:

  Note: If there is already a HP Easy Scan of a previous version icon in the Applications folder, remove and empty the tash first.

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  Then, try to scan using HP Easy Scan and check if it works.

  If the front panel can now list your Mac, it probably, work if not to use the Scan on your Mac software for now.

  Kind regards

  Shloi

• Printer not scan with the recent upgrade of Mac.

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  Hello thepotter,

  Welcome to the HP Forums!

  I understand that you are unable to scan a document after upgrading your Mac computer. I will do my best to help you! Please follow these steps:

  Make sure that all the Apple updates are made on your computer. Please follow this document Apple here to help you. Then, try to repair disk permissions by following this document Apple here.

  Once you complete these steps, please try to scan a document. If you are unable to scan a document, then I would recommend uninstalling the software. Please follow this HP document uninstalling the software of the printer. (Remove the USB cable from the computer at this point.)

  Now, install the full features on the site of HP software here. Please post your results, I'll be looking forward to hear from you.

  Have a good night!