Upgrade to paid CC but IOS apps still say "Creative free Cloud"
I had the creative app installed on my iPad Cloud (among other apps Adode which are related to my CC account), before I paid the subscription of the CC. I then downloaded Lightroom after I paid, but the app said Evaluation Version. Creative application Cloud said that I only "Creative Cloud free" under settings. I tried a logout, logging in, stopping the iPad, reopening, uninstall, reinstall, turning around, touching the ground, burying the iPad under the full moon, but always I am listed as free. I have no problem download of desktop applications, and when I connect to office my account says I have a paid subscription. Any ideas? Thank you
I asked around and has been suggested as what could be the cause - mobile Lightroom not available to members of education for home use purchased at Kivuto
A few other questions, just to confirm
-The apps have never shown you as having a decent paid subscription?
-You also use LR 5.5?
-L' email address that you use here on the forums is identical to that used with your creative cloud membership?
Thank you for your patience. I see you asked some of the same information that you have already provided. I didn't know that it was only on the iPad, even though you said that according to the case.
Tags: Adobe
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