upgrade to vista SP2.

my computer upgraded to sp2 and then frozen finally started back and crashed today keeps restarting without booting the system and it won't do anything. the screen is blank and the hd will not do anything. How can I solve this problem

Hi budy78,

Thank you for visiting the website of Microsoft Windows Vista Community. The question you posted seems to be hardware related. Unfortunately, we are unable to help with changes to the hardware. Please contact the manufacturer for assistance.

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
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Tags: Windows

Similar Questions

  • Slow start after upgrade of Vista SP2

    I've upgraded to Vista SP2 may 27 09, whenever I rebooted, because it takes an age to password screen to display. Later, he takes my OS a long loading time of all programs.

    I suggest to perform a clean boot to prevent loading in the background startup programs.

    You can have a few contradictory items running in the background and the origin of this problem.

    To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts. This article describes how to solve problems in Windows Vista by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual.

    Note When you perform a clean boot, you may temporarily lose some functionality. When you start the computer as usual, the function returns. However, you may receive the error message, or you can experience the original behavior.

    If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.

    a. log in the computer using an account with administrator rights.

    b. click Start collapse this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.

    The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

    c. under the general tab, click Selective startup , and then clear the Load Startup items check box. (The box use the Boot file is not available.)

    d. on the Services tab, select the hide all Microsoft services check box and then click on disable all .

    Note Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

    e. click OK , and then click restart .

    Step 2: Enable half the services

    a. follow steps 1a and 1B to start the System Configuration utility.

    b. click on the Services tab and then click to select the hide all Microsoft services check box.

    c. Click to select half of the check boxes in the Service list.

    d. click OK and then click restart .

    Step 3: Determine whether the problem returns

    If the problem persists, repeat steps 1 and 2. In step 2, click to clear half of the check boxes that you have initially enabled in the Service list.

    If the problem does not occur, repeat steps 1 and 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

    If only one service is selected in the list of services , and you the problem persists, the service selected the cause of the problem. Go to step 6. If no service is causing this problem, go to step 4.

    Step 4: Enable half of the startup items

    a. perform a clean boot by repeating step 1.

    b. click on the Startup tab and then click to select half of the check boxes in the startup item list.

    c. click OK , and then click restart .

    Step 5: Determine whether the problem returns

    If the problem persists, repeat steps 1 and 4. In step 4, click to clear half of the check boxes that you have originally selected in the startup item list.

    If the problem does not occur, repeat steps 1 and 4. In step 4, select only half of the remaining check boxes that are cleared in the startup item list. Repeat these steps until you have selected all the check boxes.

    If only one startup item is selected in the startup item list, and you still experience the problem, start selected in the list element is the service that is causing the problem. Go to step 6.

    If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the hide all Microsoft services check box in each step.

    Step 6: Resolve the problem

    After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

    Step 7: Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    Click on start to reduce this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER.

    The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

    On the general tab, click the Normal startup option, and then click OK .

    When you are prompted to restart the computer, click restart .

    Hope this helps :)

    Martin
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

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    After the upgrade to vista sp2, about 8 GB of sbace is missing? I run diskcleanup. Y at - it something like windows7 "clean system files" for Vista?

    Hello

    see if this program helps you to determine what is take up space

    http://www.Jam-software.com/treesize_personal/

    by default system restore will have up to 15% of the capacity of the hard disk

    you would like to reduce this amount

    http://www.Vistax64.com/tutorials/76227-system-restore-disk-space.html

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    also use disk cleanup

    http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

    The other Options tab is available when you choose to clean up the files of all users on the computer. This tab includes two additional ways to free disk space even more:

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    J W Stuart: http://www.pagestart.com

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    • Diagnose and repair
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    Edit:
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    http://support.Microsoft.com/kb/948537

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    Learn how to install Windows Vista Service Pack 2 (SP2)
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    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Bluetooth does not work since installing Vista SP2

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    HELO JosieC, welcome.

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    You could try the system restore to restore the computer prior to the installation of SP2.

    1. click on START
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    Thank you! Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Problem with Vista SP2 upgrade

    After upgrade my vista SP1 to SP2, it takes a long time for the display of connection to appear.

    I had seen n number of related topics, and yet am not able to solve the problem... Please help me... !!!

    (And Norton) McAfee applications are known to not uninstall (or upgraded) themselves.

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Vista - Cannot install SP2 or upgrade to Vista with SP2

    Hello

    I get an error when I try to upgrade the installation of Windows Vista's SP1 to SP2.

    I tried the Checksur solution, but the installation of the utility gets stuck everything in half way through and will not continue.

    According to the following solution, the only cure is to proceed to a repair facility.

    http://support.Microsoft.com/kb/958044

    However, when I try with a windows vista (Sp2 slipstreamed) disc it does not allow me to do an "upgrade" installation (The option is grayed out). Is this because my copy of windows is a newer version of Ms than the OS itself?

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  • Cannot install Vista SP2; 'upgrade' disabled when I try and re - install by KB958044

    Hello

    After three days of struggle with trying to get Vista Ultimate (purhcased at the United States) SP2 update, and several failures of various updates automatically downloaded from Windows Update: I finally found and read

    http://social.answers.Microsoft.com/forums/en-us/VistaInstall/thread/09c291bf-3868-4DFA-8004-139ec8018aa1

    MS response has been a link to: http://support.microsoft.com/kb/958044

    But when I try to follow the instructions in KB958044: 'upgrade' is disabled.

    I don't really wish to throw three days work of re - install my programs, tweak the settings, etc.

    Thank you, Bill Woodruff Bill Woodruff

    Hi Bill Woodruff.

    Because the standalone SP2 package failed with the error: '0 x 80070490', you can try to run Checksur (KB947821) to address corruption in the manifest of component maintenance (EC) and try to install SP2 Standalone Package.

    To run Checksur (KB947821) follow the mentioned below as follows:

    (1) download and run the system update by the following article preparation tool: KB947821. Description of the system update tool for Windows Vista and Windows Server 2008: http://support.microsoft.com/kb/947821

    (2) put the computer in Cleanboot before installing the stand-alone Package of SP2:

    To perform the cleanboot, refer to:

    Click Start, type msconfig in the search box and press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on continue. On the general tab, click Selective startup, Selective Startup.Under, clear the check box load startup items. Click the Services tab, select the hide all Microsoft Services check box, and then click Disable all. Click OK.

    How to perform a clean boot procedure to determine if background programs are interfering with a game or a program that you currently use: http://support.microsoft.com/kb/939671

    (3) try to install the stand-alone Package for Windows Vista SP2.

    (4) after Installation of SP2, put the computer in Normal mode:

    Click Start and type msconfig in the box start the search. On the general tab, select "NORMAL STARTUP". Click on apply, then OK. When you are prompted, click on restart.

    However if SP2 fails to install again, then you can have make a repair or Installation upgrade Inplace of Vista to install SP2 as mentioned in article KB958044 after uninstalling SP1.

    During the Upgrade Installation process, you will get the options go online to get the latest updates for installation and do not receive updates for installation. If you choose the option to go online to get updates, then it tries to download updates for the installation process, the windows updates required for Installation, including driver updates and it won't include all the latest Service Packs for Windows Vista.

    If you get an error "upgrade is disabled" when you try the Inplace upgrade, it may be due to a version of Windows Vista with Service Pack 1 installed, you can not upgrade by using media that does not Service Pack 1. If you have a drive without SP1 and SP1 is installed on the computer as an update, you need to maybe uninstall SP1 first and then start the Installation of upgrade or you can arrange a full disc with SP1 to make Installation of upgrade by using the product key came with your upgrade disc.

    For more information, please visit the link: http://support.microsoft.com/kb/951247

    If you try to uninstall SP1 to upgrade Installation, you can follow the mentioned below as follows:

    1) click Start, type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl in the list programs.
    (2) If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    3) click View installed updates. Click service (KB936330) package you want to uninstall, and then click on uninstall.

    For more information, please visit the link: http://support.microsoft.com/kb/948537

    Hope this information is useful.

    Let me know if it worked.

    With regard to:

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error Code OxcO190036 when trying to upgrade to the Vista SP2

    I have a laptop running Vista SP 1 Home Premium 64-bit. I had a lot of problems with the windows updates, that appear to download and install, but who, at the start of the show failed.  I found I could do individually (with some exceptions), most of them and have tried the clean boot to determine if it is a third-party application problem and it seems to be a problem in Microsoft.  I tried to upgrade to the Vista SP2, which really was my original intention, and it seemed to work until it froze on a screen for a long time.  I should have written to the low all this, but I think it is! 0xc0190036!  In my view, that he said something like "msiexecu.exe" as well.  Thus, he remained on the screen for a long time and then finally closed and ran a start-up repair and after a long wait, restarted again.  He did it twice.  Any advice would be appreciated.

    The 2 methods more reliable, faster to solve this error are an "in-place upgrade", alias repair facility, or a clean reinstall of Windows Vista.
    The first requires the installation of Vista DVD disc, will bring the system back to the State it was in when you first started, but it will retain your personal data (music, photos, files programs/applications installation, etc.).

    The latter does the same thing, but will NOT retain your personal data.

    How to do a repair installation to repair Windows 7

    You can also try to run the File Checker system from a system (or CheckSUR) (sfc/scannow), the update tool command prompt, configure the system to boot, download and save the complete, standalone SP2, etc..
    But, from what I've been see posted in the discussions on the various forums of MS, there is no definitive answer to this specific error code, 0xc0190036, Stephen.

    In addition, you can contact MS for assistance in obtaining SP2 installed from this page:
    https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

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