Urgent: ActivePrincipalNotFoundException: no active group found GroupPrincipalId: 7D6E682A - 54 c

Hello
I'm administer and maintainng an application based on LiveCycle'RE 8.0.  I recently received the exception described in the title of the post.
List of users of the application is synchronized with ldap for my client and consists of a workflow to digitally sign pdf files. Once the first user has signed the file an email is sent to the next user.
The component sending email is a custom component developed by my company, as the last step it uses the e-mail address of the user to the following address to query the database of adobe and translate it into a unique identifier (select id from EDCPRINCIPALENTITY where email =?) and return the result in 'UserUID', defined as the component output variable. The component output variable is mapped to a process variable (UserID) and a route brings the process to a UserService (trust).
Now, for a user specific id gets resolved and return to the UserService, but of the UserService wedge with the below exception (if you need full battery I can provide):
2011-01-31 17:17:34, 017 INFO [STDOUT] 31 January 2011 17:17:34 com.adobe.idp.taskmanager.dsc.userservice.UserServiceImpl createTaskFromDialogProperties
WARNING: UserServiceImpl:createTaskFromDialogProperties() that no active principle was found trying to create the task, this point will be block or showing a tire defect.   Exception message is: no active group found GroupPrincipalId: 7D6E682A-54C0-FD98-8BBF-A80ED367A8BC
com.adobe.idp.taskmanager.dsc.client.task.ActivePrincipalNotFoundException: no active group found GroupPrincipalId: 7D6E682A-54C0-FD98-8BBF-A80ED367A8BC
...
2011-01-31 17:17:34, 019 INFO [STDOUT] 31 January 2011 17:17:34 com.adobe.idp.taskmanager.dsc.userservice.UserServiceImpl createTaskFromDialogProperties
WARNING: UserServiceImpl:createTaskFromDialogProperties() an exception has occurred trying to create a task, and the exception is not related to the assignment to an invalid user.   Exception message is: no active group found GroupPrincipalId: 7D6E682A-54C0-FD98-8BBF-A80ED367A8BC
com.adobe.idp.taskmanager.dsc.client.task.ActivePrincipalNotFoundException: no active group found GroupPrincipalId: 7D6E682A-54C0-FD98-8BBF-A80ED367A8BC
at com.adobe.idp.taskmanager.dsc.service.TaskManagerServiceImpl.getQueueForPathExpression (your skManagerServiceImpl.java:5807)
This seems to happen only for this user and this kind of document. I checked that the configuration of users and groups and everithing seems fine. There is no inactive services and as we have already said, at the moment, this seems to happen all for this user.
Also I tried to retray the task to a standstill and happened (as if the user had signed the document) but then I have anther error:
2011-02-01 11:08:36, 971 ERROR [com.adobe.workflow.AWS] action-instance of stall: 112318 with message: ALC-DSC-002-000: com.adobe.idp.dsc.RequiredParameterException: parameter: document is required.
What exactly does the first exception? What can I check to fix this?
I need emergency aid, for at least this user is stuck.
Thanks in advance

Interesting idea.  If that's the case then you should be able to add a control to your SQL query to make sure that you use the current record.

and status = 'CURRENT' can suffice.

Tags: Adobe LiveCycle

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