USB 3.0 does not work on my Satellite Pro L50

Hello boffins.

I have a problem with the driver for the Intel USB 3.0 eXtensible host controller on my L50 (running Win7 64 bit).

I recently took my L50 Pro Satelite (PSKK3A-001001) to the repair shop because the blue ports were not running at speeds of USB 3.0 when I plugged a USB 3.0 compatible device (a WD 1 TB HARD drive). When I looked in the device tab "Display connection" Manager, HARD drive showed as connected to the ordinary C220 USB hub which is for USB.2.0. USB 3.0 eXtensible Host Controller has been inactive.

The technician in the repair shop said:

+ I tested your machine with a new installation of Windows 8 and have been able to achieve speeds to 180 MB/s of my FlashDrive USB 3.0 without problem, which indicates that it is a matter of faulty software. We can improve your Windows 8 machine free of charge if you prefer, but I'm unable to solve the problem in Windows 7. From what I can tell, and what you have experienced, no published 3.0 for Windows 7 USB drivers can recognize the 3 USB ports installed as a USB 3 connection. If you are wanting to stick with Windows 7, I can't guarantee that you will reach speeds of USB 3.0 by using these ports. +

It's not really good enough, Toshiba. Now, I bought this machine specifically with pre-installed Win7 (because Win8 is rubbish) that I wanted a machine Win7, including USB 3.0 ports. This machine has been published as such, having Win7 installed with 2 x USB 3.0 ports and 1 x USB 2.0. This is confirmed by the page of the specifications of Toshiba here: [http://www.mytoshiba.co.nz/support/computers/satellite/pro/l50/pskk3a-001001/specifications].

So, my question is this: why this machine is the drivers needed to run it as advertised (i.e. under Win7 with 2 ports USB 3.0 x and 1 x USB 2.0) and if there are drivers for this device available, where are they? I tried and tried the repairman (I guess) but I'm still without a driver to run my USB 3.0 clocked ports. I tried age for the files to be transferred between pending devices.

Maybe someone can help me find a driver that works or Toshiba will clean up their act and produce a.

But you have installed Intel USB3.0 driver 2.0.0.102 version, right?

Tags: Toshiba

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