USB and a targus wireless mouse does not work, even after the help of MS tech.support

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• HP wireless mouse does not work most of the time

  Original title: problem with my wireless mouse

  I have a problem, my wireless mouse does not work most of the time it's repair turning market sometimes, sometimes resembles
  dead, what is the problem I have the latest driver updates everything was ok, but 3 days ago, when I try to use it I see that it does not work
  now I can't use it, I try to restore my computer but locks is not any point of restoration and I plug a different usb port on the port still does not, for more than 2-3 minutes sometimes work! , look at these pictures when my mouse is not working the red light does not work!

  What should I do I have this mouse for 3 months when I buy with my hp touch desktop

  
  

  Thanks so much, I change my batteries and now works seems once again, the batteries will go fast
  can u help me to fix the error, I'm showing you pictured RunDll

• MS point 5000 laser wireless mouse does not work, but scrolling and magnifying glass works

  My point of 5000 MS wireless laser mouse does not work, but work wheel Magnifier button and scroll.  What could cause this problem?  I there something wrong with the mouse or something should be cleaned?  This is the first question I had after 3 years of use.

  I have not any hardware or software changes, and the problem is constant, not specific to any application.

  I restored my system to my latest backup when the mouse was working, but it has not solved the problem.  The software update has not solved the problem.

  I installed a different mouse, which works very well. The wireless mouse does not work on another system, I assume that it's broken and I will replace it.

  Thanks for your suggestions.

• Tecra A3 - Creative wireless mouse does not work

  My Creative wireless mouse does not work while the touchpad is installed.

  Even if I turn off the touch pad, the seal of the mouse does not work.

  Anyone know how to fix this?

  Thank you
  R.P.

  Hello

  On this path, it is not easy to say what the problem is. I guess you have some software installations to your external device. Install it and it should work.

  As much I know external mouse functionality does not depend on the touchpad settings.

  Good bye

• My Microsoft 2000 wireless mouse does not work

  Good then when I changed the batteries in the wireless mouse, the led will turn green and then all go off and my mouse does not work, even when he is on the Green, green light is only on during a few seconds.

  Hello

  Please see two items of the below knowledge base for help.

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• My optical mouse 3000 does not work even if the red light is on in the background

  My optical mouse 3000 does not work even if the red light is on in the background

  Hi Russell,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, it looks like you are facing a problem with the optical mouse 3000.

  It would be great if you could answer these questions to help you further.

  1. have you made changes on the computer before this problem?

  2. you receive an error message or error code?
  3 is confined with any specific application?

  I suggest you to see the steps in the following Microsoft article.

  
  Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122

  We would be more than happy to help you if the steps above did not solve the problem.

• My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.

  My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.  Windows 7 32 bit.

  Hello

  If the amber light is on the TouchPad itself, try double tapping

  If that is not activate, try uninstalling the device driver course Synaptics pointing, then restart the computer and download and install the driver from the link below.

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4145435&prodNameId=4145436&swEnvOID=4052&swLang=13&mode=2&taskId=135&swItem=ob-86824-1

  Kind regards

  DP - K

• HP laptop: wireless mouse does not work

  After mobile update on oct 6th wireless mouse is not working.when I am looking for in the receiver 2.4 g device is here.

  I did a hard reset but it does not. The mouse is iball freego 2.4 g wireless optical mouse

  and even when I went to download a software to reinforce the msg me: "We have couldn't retrieve the list of drivers for your product." Help out me

  dhruvil28

  Hello;
  
  Let me welcome you on the HP forums!

  Sorry, but if your talk to get the mouse drivers from HP, what's not at work, such as HP does not include drivers for the hardware not HP.

  Have you tried to download the drivers from the manufacturer of the mouse?

  You must go to the settings, update & Security-> Windows Update.

  Then, choose Advanced-> history to see when the updates have been applied last. If you see one that include device drivers, who might be the problem. So, if you can, you should see if you can restore the drivers that are causing the problem. Do so you by going into Device Manager, see if the device is still listed and so, trying to restore the last driver update.

  And if this resolves the problem, then disable future driver updates by using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.html

  If the appropriate device adapter is no longer present in the Device Manager, what MIGHT work is something known as a repair installation. It is less destructive of all Windows recovery features and rewrites the Windows system files, leaving your apps, settings and data intact.
  
  To do this, you will need to use the link to the installation media to download Win10 and burn a DVD or create a USB key: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
  
  Once you have, follow the instructions in the link: http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

  Good luck

• wireless mouse does not work

  All of a sudden my mouse does not work.  I tried to do what he says to do to another person, but he has not shown in Device Manager, device usb in the list

  On Sunday, February 12, 2012 17:32:58 + 0000, lisabellalord [MVP] wrote:

  You have changed the batteries? The batteries can go fast enough in a wireless mouse; they will also without any warning, a minute of your mouse works, next day it doesn't.

  I'll add my Ditto to that. I played a bit with a wireless mouse for
  only a little time and he abandoned entirely for exactly this reason.

  Ken Blake, Microsoft MVP

• HP wireless mouse does not work properly

  ORiginal title: HP wireless mouse

  Sometimes the mouse does not work properly.  For example - the cursor will stop pulsating and move to the beginning of the sentence to the place where I want to go.  It seems to freeze.  I tried the convenience store, but he said he couldn't identify the problem.  Please notify.  Thank you.

  Hello

  1. What is the model of the mouse?

  2 did you do changes on the computer before the show?

  Method 1: Reinstall the mouse driver

  a. click Start, typedevmgmt.msc in the start search box and press enter

  b. right-click on the device and click on uninstall. Restart the computer and allow the driver to install.

  Method 2: update the driver

  See the following site:

  Updated a hardware driver that is not working properly

  http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isn ' t-work correctly.

   

• Keyboard and mouse did not work properly after the service pack 2 update

  key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

  Hello

  Do you use a touchpad or mouse wired / wireless?

  Your laptop is connected with laptop keyboard?

  I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

  Method 1

  a. restart the computer.
  b. start typing the F8 key.
  c. you get early boot option window.

  For more information, see: the boot advanced (including safe mode) options

   

  After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

  After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

  Method 2:

  You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

  Hope the helps of information. Please post back and we do know.

• Wireless mouse does not work after update Vista graphics driver

  Hey whats goin' I'm looking for a little help here Irecently downloaded a new graphics driver on my laptop and rebooted... suddenly all OOF, mouse not working anymore... What do I do?

  * original title - my wireless mouse died after I downloaded a driver what should I do? *

  Hello

  The video driver may be accessory to the mouse does not.

  Reboot again. If the mouse still does not work, check the batteries in the mouse and receiver
  connection. To the need to update or reinstall the mouse drivers - check with Microsoft Hardware, LogiTech
  or anything done to the mouse for the latest drivers.

  ==================================================================

  If this seems to be a USB problem AFTER the foregoing:

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
  all except the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• wireless mouse does not work! * help

  I bought new silvertec mouse, model bp06. Which is a wireless mouse. I use Windows 7 64 bit .the mouse contains a usb adapter. I plug in the adapter into my usb port it started to install the driver, is first hid wireless mouse, then the usb driver, but he could not install. I tried more then 10 times, still does not work. I go into the control panel-> hardware and seen my usb hid adapter that is enumerated. But I see NO "INSTALLED". And I still can't use now.please help me!

  Hello

  I appreciate your efforts and patience. Please write us with the following details.

  You are able to use other devices when you connect via USB?

  I suggest to follow the steps in the link given below and check if it helps you.

  What to do when a device is not installed correctly

  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

  If you still experience this issue I suggest you please contact the support team Silvertec wireless mouse for more help. You can contact them on the link below.

  http://silvertec.com/products_detail.php?id=90

  Let us know the status of the issue, we will help you.

• HP Pavilion: Disk drive does not work even after I have installed and uninstalled

  Hello

  The disk drive on my laptop does not work. It does not recognize the CD or DVD. I tried to go into the currency manager and uninstall the drive and scan the image but it does not work.

  This error appears when I look at the properties of disk drives:

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).

  I don't know what else to do.

  Thank you.

  Hello

  Try the rest of the procedure to the title of the subheading resolution - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• Internet browsers does not work even if the internet wirless connect

  I'm having a problem with my asus laptop because I keep showing internet Explorer cannot connect I try the apdaptor rest and restore my computer and norton sercutiy does not work it said has not repaired if you know what's going on this computer

  Hi Mark,

  Thanks for posting your query in Microsoft Community.

  I understand from the information you have provided to us, you are facing problems with internet connection problems in Windows 7. I will certainly help you in this matter.

  Were there any changes made to the computer before the show?

  Please follow the steps in the link.

  Wireless and wired network problems

  http://Windows.Microsoft.com/is-is/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  If you face problems more when working with Windows Mail on the Microsoft Community Forum.