USB key works not properly

My Iomega prestige hard drive flash does not work. When I plug it into my computer (Dell Inspiron 1525, Microsoft Vista) it does not open automatically. When I click the icon desktop, it freezes and does not show the icon of the flash player. The USB light goes on and out repeatedly for about 30 seconds until happens to the position/off voltage.  I checked the driver updates and it is up-to-date. It works on Mac. My wife don't know what else to do. Thank you.

Hi VAguy,

You can try to format to NTFS to see if it solves the problem.

In addition, if it is a laptop you can turn off the computer and remove the battery for 5 or 10 minutes.

Then reconnect the battery and restart the computer to see if the problem is resolved

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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