Use does not recognize the text feature

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• Cannot use my printer Officejet 4635 to the Mexico. Printer does not recognize the new cartridge.

  I moved my printer in Mexico City, HP Officejet 4635. It uses #61 cartridges. I was told that the 61 in the United States is the same as the #122 to the Mexico. However, the printer say it does not recognize the cartridge.

  Can someone give me some advice?

  Hi artist1234,

  Welcome to the HP Forums.

  Why the printer does not is because the unit is not regionalized for this part of the country.

  To get the printer to work, you will need to contact HP Total Care so that a representative from HP can regionalize the printer for you.

  If you call in North America, the number is 1-800-474-6836.  Seeing that you are in Mexico, please click here to access the information page you need.

  Thanks for your time.

  See you soon,.

• Is there a bug in 9 Captivate, which does not recognize the click of the mouse for the title text?  Mac question

  I just installed 9 Captivate on my Mac, and it does not recognize the double click of the mouse to enter text in a title area.  Subtitle text works, but the text is not title.  I work in a reactive mode.

  Hi rayhoskins,

  We have not encountered such a problem. Can you please clear Captivate preferences and try again. .

  Captivate preferences can be erased by double-clicking the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

  If you still face the issue please provide the Machine config?

  -Derrick

  Captivate the engineering team

• LabVIEW does not recognize the comma

  Hello to everyone,

  As you can see on the object, I have a problem due to the fact that Lb does not recognize the comma.

  In practice, I tried to open a VI created by me in a laptop of my colleague and I found that his (2012 version) Lb program does not allow me to plot the data, saved to a text file, in which the decimal separator is a comma.

  Later, I found that this happens because its Lb program does not recognize the comma; for example, it is impossible to insert a Costante DBL with the comma as decimal separator. When I write "it's impossible" I mean physically, that's when I press comma on my keyboard, nothing happens.

  At the same time, when I try to use the Sub - VI 'chain fract/exp to the number', if the input string is equal to 1, 2 (for example), it returns 1, even if 'use decimal system' is true.

  Someone at - it the same problem?

  Thank you!

  Hi Bob,

  I solved the problem by simply changing the decimal by default on the computer. It was established for the period.

  Thank you all for the help!

  Best regards.

• Can not connect. He does not recognize her fingerprints and does not recognize the password

  Original title: cannot open a session

  my friend cannot connect to his pc. For some reason it does not recognize fingerprints and then when he tries to connect manually using his password, it says it does not recognize the password, even though he knows that it is correct. Does anyone know why this is and how to solve?

  Hi Knightofkent,

  You can read the article and check if it helps.

  What to do if you forget your Windows password

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

  In addition, technical support engineers Microsoft cannot help you recover passwords files and Microsoft who are lost or forgotten product features.

  Microsoft's strategy concerning lost or forgotten passwords

  http://support.Microsoft.com/kb/189126

  I hope this helps.

• HP officejet 6600 my laptop does not recognize the printer

  My laptop does not recognize the printer any longer. It will recognize the fax on the printer but not the printer itself. Can you help me? I have two currencies on my laptop. HP officejet 6600 and hp officejet 6600 network. Even printing for both. One network is the fax. I'm not clear what is the question. I can't even download drivers or updates for it.

  There are two 6600's in the list, a fax and a printer, because the full feature software and drivers have drivers for both. If you do not use the fax, you can remove devices and printers.

  A work print from other sources? For example Notepad?

• BlackBerry Q10 Q10 does not recognize the sender of sms

  I have a big problem.

  My Q10 is recognize my contact when I am called, but does not recognize the sender of the text message when I get one.

  Let me explain.

  I'm from Romania. The prefix for my country + 40 TR.

  Our mobile numbers starting with 07XX.XXX.XXX

  When you call from another country you put only + 40 then the number of laptop without the 0 (+ 407XX.XXX.XXX)

  In our country are 4 mobile operators (Vodafone, Orange, Cosmote and Digi).

  There is a situation when if you are called to another network, the number makes an appearance with the prefix of the country as + 407XX.XXX.XXX and my Q10 recognizes not the same if the appellant, it is in my contact list.

  Today, I noticed another BIG PROBLEM.

  So, I have in my contacts... John Smith with 0722.123.456.

  When I am called by him, it apears John Smith, but when I recive text message from him, it apears + 40722.123.456.

  My stupid Q10 does not recognize the contact!

  If I change the number on my agenda and I put + 40722.123.456 to John Smith, he acknowledged the sender of text, but it does not recognize the appellant (when I get a call from John Smith), it apears 0722.123.456.

  I used a lot of o phones: Nokia (many models), Iphone, Siemens, Samsung, etc, since 1996.

  I NEVER HAD THIS PROBLEM UNTIL TODAY!

  EVEN WITH THE OLD MODELS AND STUPID OF NOKIA!

  I CAN'T BELIEVE THAT THE NEWEST SMARTPHONE ON THE MARKET HAS THIS BUG!

  I HOPE THAT SOMEONE WILL ANSWER ME SOON AND GIVE ME A SOLUTION!

  P.S. the next week, I'll go on a hollyday in another country. What happens when I receive the call of my country and all my calls will be with prefix + 40?

  Probably, he recognizes no contact!

  You have this problem or if only my phone?

  The work-around, I have read other users is to include the number of the contact in two formats...

  Thus, John Smith would have one number registered with 40 +, and other registered without the + 40.

  BlackBerry is aware of the issue and I hope to work on it.

• Satellite C650 - 1 CT does not recognize the CD/DVD

  Hello

  I currently have a problem with my model Toshiba C650 - 1 CT (PSC08E-03M001EN) satellite. The laptop does not recognize the CD/DVD and a check in the "Device Manager", said a damaged device driver!

  Now, my problem is that I searched on the internet and also on the websites of Toshiba for the right driver, but no use. The device (DVD) opctical no not also appears in the list of devices 'removable '.

  System details:

  Satellite C650-1 CT PSC08E-03M001EN
  OS: Windows 7 64-bit
  Place/country: United Kingdom

  Assistance in finding the right driver or advice how to solve the problem will be highly appreciated.

  Thank you
  Lamin

  Post edited by: jammehkunda

  As first step try please remove the optical disc drive from Device Manager and restart your laptop.
  After doing this review please the Device Manager and let us know if the problem persists.

• Portege R700 - Autocad 2011 does not recognize the graphics card

  Hello

  I have toshiba Portege R700 with 64-bit win 7 installed.
  I need the computer for use with autocad 2011.

  For some reason any auocad does not recognize the graphics card installed on the computer.
  I suspect it because very little memory is allocated for the graphics card.

  How can I change with the memory allocated for the graphics card, or perhaps, can someone show me where can I find a driver that supports autocad.

  Thank you very much!

  Hello

  What Portege R700-xxx you have exactly?
  As far as I know the graphics memory cannot be assigned manually.
  Everything is controlled by the graphics driver and you have no influence on this

  You can try updating the graphics card driver maybe it would help.
  The most recent driver found on the page of the European driver Toshiba
  If not, you should check the manufacturer of the graphics chip driver

  Good luck

• Portege 7220 does not recognize the Extension of memory (Kingston)

  Hello

  Recently, I wanted to update my old notebook, Portege 7220 with a 256 MB Stick of Kingston Ram. According to their website, it should work, but the machine does not recognize the memory at all. (just using internal 64 MB).

  I can't upgrade the Bios either, because when I press F12 when the computer starts, it cannot read the floppy drive in the docking station. Do I need a USB floppy drive for that? I tried with a usb key, but it does not work. is there a possibility to redo an update of windows? (Comp running Windows 2000)

  Thanks for your help, much apprechiated.

  Rawnonymous

  > I can't upgrade the Bios either, because when I press F12 when the computer starts, it cannot read the floppy drive in the docking station. Do I need a USB floppy drive for that? I tried with a USB but that doesn't work. Isn't there a possibility to do a windows update? (Comp running Windows 2000)

  Only the TRAD of the BIOS version exists for this Portege.
  This means that you will not be able to update the Windows operating system running, but you will need an external floppy drive to perform these updates.

  Regarding your problem of memory;
  Check this box:
  http://www.orcalogic.co.UK/ASP/ProdType.asp?ProdType=5388&ft=m&St=3

  You can find the compatible memory module. It s a PC100 144 pin SODIMM.

  Maybe you used the not-entirely-compatible module or the module is defective

• Tecra 8200 does not recognize the RAM in Slot B

  Since a few days my Tecra does not recognize the RAM Module in Slot B. Before everything was fine. I have 2x256MB Modules. I was wondering why my Tecra becomes slower, the last days, and then I saw that I have now only 256 MB of RAM. I have change the slot Modules A to B. I checked also the two modules of RAM with MEMCheck. Both are ok! Just at the moment where I put a RAM for Slot B and none in slot A my Tecra won't start! If I insert the two module my Tecra boots but with just 256 MB of RAM.

  Is there another solution then buying a new laptop? Is my Mainbord damaged?

  I was so contently with my Tecra ;-) so far

  The slot B is probably defective. Only solution for me is to buy compatible 512 MB module and use it in A slot. According to specification for laptop, your device can handle with max 512 MB of RAM.

• Norton AntiVirus 2005 does not support the repair feature

  Hello

  I ask for help I always get this message error/dialogue:
  "Norton AntiVirus 2005 does not support the repair feature, please uninstall and reinstall"
  along with
  "Please while Windows configures Norton AntiVirus 2005"

  Use the product Recovery CD from TOSHIBA L20? This will affect other tools than Norton?
  Just for mentinon, I have a dual boot linux/Windows.

  Thanks for your reply.
  Kind regards
  Eliyah

  Hello

  I recommend to check the tips on the Symantec Norton:
  http://Service1.Symantec.com/support/NAV.nsf/docid/2004090712504306?OpenDocument&LG=en&CT=UK&SEG=HHO& src = eu_hot

  > Use the recovery CD to the L-20 TOSHIBA product? This will affect other tools than Norton?
  The use of the recovery CD will set your laptop to original settings.
  I mean, the recovery CD will format the whole HARD drive and will delete all your files

• Fingerprint utility does not recognize the password website - Satellite U400

  Problems with the password Bank (TrueSuite Access Manager, 2.5.29.0 latest version;) Vista); Utility does not work, does not recognize the Web site password entry, doesn't react at all. Tried it in IE8 and Opera 10, tried to reinstall Truesuite Access Manager. The fingerprint login works fine, very well file protection works.

  Someone at - it the same problem? Any ideas on a solution?

  Thank you.

  Thanks for the comments.
  If you have questions try to find answer using the advanced search options.
  In this forum, you'll find helpful advice a lot or comments about so many different issues with Toshiba laptops.

• Satellite L30-105 does not recognize the 1 GB of additional RAM

  Hi there I hope someone can help me

  I have a Satellite L30-105 PSL33E, which came with 1 GB of ram installed (2 x 512 MB made by TeamViewer)
  and it's terribly slow with vista, not to mention programs.
  The toshiba website says max RAM is 2 GB, so I bought a Kingston 1 GB ram chip to increase the ram to 1.5 GB. I thought should try before moving to 2 GB

  However after installing memory vivid it's show still only 1 GB in windows and in the bios (894 + the rest for video). It has the latest available BIOS on the site 3.10, yet still does not recognize the chip.

  The chip is installed in the lower slot, including the original 512 at the top (closest to the keyboard)

  Are limited to only some of the Satellite of RAM?
  The old subjects indicate if kingston does not work try corsair.
  Other topics suggested to change slots
  Others suggest that it may have only two of the same ram chips in IE 2 x 512 or 2 x 1 GB, you may not have 1 of each

  Can anyone help? everyone knows about similar problems?

  I will not buy any more RAM to try different brands for the same issue to occur

  Hello

  The L30-105 is able to manage the 1024Mo modules in each location it should be able to update the RAM up to 2 GB.

  > Why the RAM 1 GB module cannot be recognized?
  Perhaps the two modules are not compatible with each other
  I would recommend using two identical modules of the same manufacturing
  I use Kingston modules, they are ok for me

• Windows 7 64 bit does not recognize the USB external drive HARD Stor E art 3.5 "

  I buy the art external disk HARD Stor E 3.5 "and spend a few days in windows does not recognize the HARD drive. Try to connect the drive to other USB 2 ports and nothing happens. Use a USB to see if has been a problem with the USB ports, but all 3 are OK. Try it on the laptop Asus and windows 7 recognizes the HARD disk. I formatted the drive in NTFS FS. In managing records do not show the external HARD disk. What can I do to fix this?

  My laptop is a Qosmio F60

  This is a really silly situation. It can be recognized by other laptops but not your Qosmio.
  According to the description of your HARD drive when connected simply doesn t exist for your Qosmio laptop.

  Some other HDD is recognized correctly?
  What you can try is to reinstall the chipset driver, restart the laptop and test it again.

  Since when you have this problem? Some installed updates of the last days?