Use of the CC company license
Hello world
I'm a graphic designer working in a small business. My boss just bought an enterprise of CC license. I installed the following Adobe CC on my work computer, but he told me I could use this license one again to install the Suite Adobe CC on my personal computer.
Unfortunately I lost the e-mail with the serial number and I can't find him. It's the same problem with the redemption code, I find neither.
It is possible to use a license of the company on two different computers to install the Suite Adobe CC, could you please send me my serial number once more please?
I'll give you all the information you need to do this, if you can.
Thank you very much
Best regards
Anthony
Hi Anthodpnt,
Welcome to the Adobe Forum,
You have creative cloud for the team, you have installed & activated only once, you can activate it on the second machine by connecting to www.creative.adobe.com.
Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.
If you need to sign in with your Adobe ID and password to activate the composition of the cloud.
Disconnect & reconnect the CC desktop application.
In case it is not signing in successfully, please try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product of CC
You can consult:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Kind regards
Baudier
Tags: Adobe
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