Username or password by email blackBerry Smartphones invalid existing users

Trying to set up a second e-mail account and invite me for the username and password for the e-mail account existing users.  I guess that this information is the same as that required for access to my regular e-mail account, such as via Outlook.  However, I get an answer of password or invalid user name when I try to log in.  The BlackBerry system asking different information than what I provided?

Hello!

Sorry for the delay!

(1) who is the "existing user"?

(2) what exactly is ask your credentials? What looks like the screen? (Exactly) what do you have to get the prompt?

We need some details to figure out what you see... you are our eyes and our hands... we can help you, but we need the information to do this.

Get back to us with a few details and we will try to help.

Tags: BlackBerry Smartphones

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