Mystery of BB email blackBerry Smartphones all non-existent problem

Similar Questions

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• Problem of partial arrival email blackBerry Smartphones

  Only some 20% or more, of my emails arrive at the BB.  Clicking on reconcile does nothing.  It is too random and not related to the sender as a sender can send me ten emails which two will arrive quickly and others never, come not even days later.  My Outlook Inbox is categorized in a main reception, but with 12 subfolders box to run my email into categories of e-mail from specific senders.  That this has something to do with it?  I could configure subfolders in the BB too?

  Thanks for your help.

  I have the resolution of the RIM.

  The solution does not mean one must have an Inbox and any subfolder beneath him.  It can keep the subfolders under Inbox in Outlook.  I have many subfolders who run the mail coming to me; a real sort timesaver - under "create rules.

  The answer is to address the issue of BB Mail Exchange server checking every 15 minutes for the mail from the Inbox, while most of the Pop3 servers check every minute or two.  I receive mails it at the same time.  Others would be gliding through the invisible.  This is really random and frustrating.  I had received about 10% of my mail.  The gap is resolved by going to 'Tools' to Outlook.

  In Outlook, click Tools, click e-mail accounts, click view or change existing e-mail accounts and click Next, click on change when the pop-server@youraccount is highlighted, click additional settings from the context menu, called Internet e-mail settings, click the Advanced tab and under the delivery section, select a check box to "leave a copy of messages on the server. , select a check box "remove from server after _ days".  I chose the least time available - 1 day.

  I now get all emails on the BB, and the problem is solved.

• BlackBerry smartphones, I much ti problems sync my 9790 with Outlook...

  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional. Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months. My last question is: is version 7.0 operating system? I appreciate all the help and information. Thank you

  Hello and welcome to the community!

  You have provided limited details, so my responses will be basically guess... I hope I'm close...

  yellowsubmarine wrote:
  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional.

  KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  yellowsubmarine wrote:
  Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months.

  Age of your device is not relevant. If your usage patterns consume a lot of resources, it's the situation. But I have no way of knowing what your habits are, so I can't guide you. Basically, however, you will need to find out what is 'normal' for your usage patterns and then only worry when things diverge significantly from that. If it means charge 3 times a day due to a very intense use, that's what it means.

  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  It is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  yellowsubmarine wrote:
  My last question is: is version 7.0 operating system?

  KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• BlackBerry Smartphones Bluetooth/s connection problem.

  BlackBerry 8220 Pearl flip on network Orange:

  Everytime I try and you receive a file it just won't let me. The green check mark and I wonder a passcode for both devices. Even when password entered it just says 'fail' (or something like that) so I did not wrong password what is the likely problem or the fix for this please?

  If I had the wrong password for my 8220 a) which is the default provided with the phone and b) how I could change me if I don't know that I'd put it please?

  Another strange thing is if people try to send me Bluetooth transfers and I'll connect my phone doesn't send them my contact list, it's very frustrating, any ideas please? I'm getting a little tired by telephone with this problem and if I can't fix them I'll take another brand of phone when my contract is up, anyone else facing things daft spoiul another nice phone?

  All grateuflly even received help, thanks in advance.

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

  Good luck and let us know!

• BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

  Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

  Hi trishthestranger

  Please uninstall AppWorld options > device > application management.

  Scroll down to BlackBerry AppWorld > delete.

  or KB10040 : how to view or delete the application installed on a blackberry smartphone

  Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

  Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

  After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones there was a problem during the installation, please try again

  PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

  Hello carckberrypie,

  In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• Email blackBerry Smartphones help w - worked yesterday, not today. I synchronize

  Hello - all was well in the land of Blackberry until today.

  This morning I am not getting any emails on my blackberry via my email work., I can send them.

  Gmail works fine. And my work in Outlook email is sending and reception of the fine.

  Yesterday I loaded the disk on a new computer Office Manager.  Then I synced to update addresses and calendar from Outlook. I have received emails after that and responded.  Not sure if this is related or not.  So today... cannot receive.  I sent one to myself at 1:40 and received, but none before or since.

  Also, I myself sent a new service book.  And while I got that and he said: congratulations... its been 30 minutes and nothing

• But I can send emails blackBerry Smartphones Am don't get not

  Since September 28, 2016, around midnight my black Berry curve ceased to receive emails, I tried as well as removing the battery, removal of e-mails and then add them back, but all have failed. What is happening to only gmail accounts may only please get a solution to you guys. All Gmail accounts are stopped from blackberry? plizzzzz

  We are aware and investigating - if please bookmark and follow this KB for updates

  38576 BlackBerry® Internet Service email customers may experience problems receiving emails from one Gmail...

  Thank you!

• Setting up Comcast email blackBerry Smartphones

  Hello everyone.  Just got my first BlackBerry a few days and the love of the camera. I have set up my client of instant messaging to work successfully my access to company for installation work email.  I have 2 questions I'm looking for help. For any help or suggestion would be greatly appreciated.

  1 when I signed to my e-mail account to Microsoft Outlook with work, whenever I have send a message from my desktop e-mail client, an email appears on my Blackberry with a green check mark. All of these emails says something like XXXX bytes available.  Is it possible to stop the messages sent to my device, or is it a problem of the company's server?

  2. I am trying to configure my blackberry so I can check my account staff comcast.  When I enter my e-mail settings icon... Select create NEW account, answer legal questions... Then I get this... AN account already exists for this PIN... Please try again... Now I bought this device, in order to consider the person in front of me was the accounts settings.  How can I do to get this corrected so I can add my personal E-mail?

  Change Yes, you won't see sent items more.

• Address Email blackBerry Smartphones Blackberry lost/deleted

  Hello

  I recently went to the store I bought my Blackberry because that some features of the application were not working. The problem has been fixed, but at the same time as my email address has been accidentally deleted by the employee, I contacted my carriers technical support to get the e-mail retrieved, but they had informed me that the email has been deleted.

  is the address and I would like it to be retrieved.

  Thank you.

  Juliana.

  This really isn't the best place to come for advice iCrap. This is a forum of BlackBerry.

  Peep says:

  Wonderful that MTS 'lied' to me!  Makes feel me a lot better in this...

  Yes, they lied to you. It must empower the MTS for this.

  You can think what you want, I'M helping you. Otherwise I would not ask the questions that I have, or giving you'll "Councils" acting kind around here. If you make comments of the iPhone, I can answer. Just, right?

  Peep says:

  To answer your questions: I don't know what they mean by deleted.  That's what told me the MTS agent that they "accidentally deleted/erased my email account & that a Director of RIM will provide me the steps to retrieve.   (He was the person who wrote the original post on this site...)  I guess that means my camera - but I only got this phone (only) for a year, then unlke, I'm not an expert & do not know. My account was never closed for some reason any.  He was "upgraded" as far as I know, but I don't know anything more then that.   I would just get my BB email... that's all.

  Ok. Back to the real issue.  I understand now. Here's what you need to do.

  Get on the MTS agent's phone, or another and explain to them that THEY have to 'COMMUNICATE' this problem until the RIM level tech support, RIM technical support level two. Use these words... Ask., so require, make them do. They need to "intensify" their problem they have caused RIM to determine if RIM can UN-make their mistake.

  You pay MTS technical support with your monthly contract. Require it. Don't let them push you here where they know we cannot fix their mistake.

  Good luck.

• 9300 user - set up email - blackBerry Smartphones baffled - incorrect password error

  I hope someone here can shed some light ofn this because I spent 3 weeks trying to solve and I'm still stuck after literally hours on the phone to the network provider and explore every possible potential cause.

  About three weeks ago, I upgraded my Curve 9300 BB at 9380.  I copied settings using desktop software preconfigured and transferred to my new camera.  Applications reinstalled fine and I put five e-mail accounts, including 3 (business email) offered in a hosting account with Media Temple.  These all work very well and still do.

  My old phone had to be given to a colleague, so I reset the device and set all settings at default and follow the procedure for a new SIM card.  When we tried to put in place the enamel on the old device (9300) wouldn't giving the error message Impossible to verify the account contact email provider.  I am the administrator of the e-mail accounts so I know that the settings are correct., network provider resets all settings for email etc and account details BIS etc are all correct.  The e-mail account works through outlook and is accessible via webmail, and we tried changing password and even deleted and created a new e-mail account, but always the same problem - error message telling the user or incorrect password.

  I hope that it was a problem with the settings of the old appliance (9300) we could identify and address but it seems not to be that now when I try to put in place a new e-mail account on my new camera (9380) I get the same problem!  User password error - when data are 100% correct and on a device that I have successfully implemented the same type of email account!

  I'm completely puzzled and if anyone has or knows a similar problem and has information about this, or has managed to solve, I would like to hear that I've explored everything I can think of network hosts and email.

  You must call your provider to find out if the 9300 is properly registered on their network and on behalf of SIM card in the device. They need to confirm the good BlackBerry data Plan on this account, it is not unusual for them wrongly not do or provide incorrect data plan.

• BlackBerry smartphones all of a sudden my Curve 8520 no send/receive e-mails or Messenger of BB

  My carrier O2 Irl

  Model BB Curve 8520, Smartphone (Edge Wi - Fi) V5.0.0.681 (Platform 5.2.0.67)

  Hi, hope someone can help!

  My BB is a little more than 1 year and worked perfectly. All of a sudden there's a week my email and messenger has stopped working. I am connected to my wifi at home and use data of O2 in the case plan.

  I did a battery without effect pull.

  I rang O2 helplne twice and they talked me through various operations, but could not solve the problem. Finally, they said that as it was purchased in London (it was a gift, but I have received), I needed to return to the store as it was a problem of BB. Not so easy that I live in the western part of the Ireland.

  If I go to the e-mail settings , it says "your device had a problem connecting to the server.

  In Status of the Service - it is said BB Internet Service connection: not connected

  Connection to the BB Enterprise Server: not connected

  Text messaging works very well. Browser works well too and of course I can access my email from here but it is the major concern.

  Thanks for listen/read my post

  Hi Evelynh20,

  You will need to send me a private message with your PIN.

  Because your HRT is empty, looks like your data services are no longer active, but I can confirm that I am able to verify your PIN.

  Thank you