Users of RoboHelp Server 10: You have configured an external db using JDBC?

I am trying to set up a new Server 10 installation with the Standard of SQL Server 2014, but I can't get past the Configuration in RoboHelp Server Manager.

  • I think that I created a correct database URL
  • I think that I specified the correct class of the JDBC driver
  • I am using a database user name and password I created in SSMS, so I know that it is correct
  • I'm fairly certain that I have specified the correct path to the sqljdbc_4.1.jar file

And when I click "Test connection", all I get is "connection failed."

Calling the docs from RoboHelp Server 10 on this subject "sparse" would be generous. Are there additional steps without papers I need to do first?

Anyone out there even got it works?

Finally I got it. The problem was two things:

  • The credentials of the user do not have permissions on the instance of SQL Server
  • The database URL has been unnecessarily complex. All that was needed was jdbc:sqlserver://localhost (by specifying a databaseNAME property actually prevented from working, for some reason any)

Fix those two problems solved the problem and I was able to connect to the server.

Tags: Adobe

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