V10 to level question.

I have a V7 Office and internet Wi - Fi on ISDN not fast broadband.

I tried to upgrade to v10 and it took some time as I thought it would be, but he then appeared to hang on to a large circle showing 83% with the settings screen settings 35% display.  He remained as 3 hours, after which I decided to restart it, but the only way was to fail. Fortunately, I had a message saying loading previous version. It at least worked.

Any ideas why it should hang like that? Do I have to disable my Norton anti virus?

Hello

Thanks for the reply. If you have the latest version of Norton Security, you can go ahead and upgrade to Windows 10. You should not uninstall the Norton from the PC it should work without any problems. Please go ahead and try to upgrade to Windows 10 once again. Let me know if you need help.

Thank you!

Dinesh

Norton support

Tags: Windows

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