vCAC 6.0 - tenant disappears after a few days

I ran into a very odd behavior in vcac6. After I do the installation and configuration of a tenant, seems to work fine. Setup works very well and I have successfully completed the virtual provisioning. And then, after a few days, the additional tenant I had Setup disappears. Which means that when I login to administration VCAC with [email protected]portal, I see that the vsphere.local of the default tenant but not others that I had original configuration. When I connect to the self-service portal, I initially get an internal error as pasted below. Then when I try to go to 'The Administration' and 'Services' it is said the additional tenant be found as pasted below. The strange thing is that he knows the name of accurate tenant that I initially setup and it displays this name in the error message. But all the other components as resources, reserves, draw blue etc. all seem fine.

Error message when I connect on VCAC Self Service Portal.

An internal error has occurred. If the problem persists, please
Contact your system administrator. When you contact your system administrator, use this reference: 6191ec3d

Error message when I try to go to the Administration/Services.

Cannot find the specified tenant in the
the Organization: vcactenant

Another problem I see is when I try to open the console VCAC device, I see that the Unit came may not be up to 100% with success and kind of stuck after starting services vCAC... The last message I see in the console is "= VCO Post Installer call" and I have attached a screenshot with this post.

Hi kswamy,

Yes, take my response as a public servant. Failure to remove the tenant is fixed in SP1.

Unfortunately there is not a workaround solution that I can provide while you wait to get to level. Just be sure that you won't have some downtime for the SSO server.

Tags: VMware

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