Venue Pro 8 shows only Logo Dell - frozen/stuck

Hey gang!

Just got a cool coming 8 Pro.  I set up using my Microsoft ID and even downloaded a number of game (2048) without problem.  Later, I turned it on to mess with it more and now it shows me just the Dell Logo and never goes further (is stuck/frozen on the Dell logo).

I tried closing it / off repeatedly (see a post about a hard reset and another indicating that, if I did 8 times, it would reset the whole device for me) does not.  It automatically stops when I hold the Start button /, but when I turn it back on, it just sits at the Dell Logo.

What is happening with only 20 minutes of use, so something weird must have happened...  Any ideas of the community?  This happened yesterday and it is always the case - thanks in advance guys!

Simply contact customer support.

If you want to try to see what is happening, you can try to boot into BIOS (power up to what dell logo, then press flight down). See if there are weird things in your bios or try to return to the default setting.

If you can't even boot in the bios then contact customer support.

Tags: Dell Devices

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