Verizon Wireless iphones are supported wifi calls?

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  AT & T chat transcript:

  Mauricio: Your phone is not up-to-date

  Dan: Yes. Has even put in yesterday. 9.3.5, I think

  Mauricio: I see

  Mauricio: If the phone options does not show wifi calling, we cannot operate

  Mauricio: I was reading the article of the Apple

  Mauricio: The option should be there

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  Mauricio: oh no all Dan

  Mauricio: We cannot change the phone options

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  Dan: I saw on an att site that support is granted to the iPhone 6 and more. He did not say the 5 c, but this seems to be the case.

  Mauricio: I'm sure that the newer models available factory option, in fact I had an iphone 6 and the option was there to factory default

  Mauricio: I didn't communicate with anyone to activate

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  Mauricio: This is a free service and we do not limit it

  Dan: Maybe it's. Thanks for your help.

  Make sure that you don't actually have an iPhone 5 c

  Identify your iPhone model - Apple Support

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• iPhone 4S gray WiFi outside

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  PS: If a picture is needed I can provide that too

  Thanks for reading this and for your help.

  Hi Azman3456,

  You seem to have done most of the troubleshooting on your own. When you restore the device to factory settings, you set up as new, or did you restore your data from a backup?

  If you have restored it from a backup, I advise you to try to restore it again and set it up as new.

  When a device is restored to the factory settings and set up like new and the question comes up, it means that there is a hardware problem. You can go to your operator, an Apple Retail Store or Apple authorized Service provider depending on the country that you find, or call Apple to set up a repair with a delivery service if it is possible in your country.

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  Michaelk

  I am batting for Matt while he is out on vacation and am just to get used to these phones from Verizon. In the past, Verizon had an ERI (Enhanced roaming indicator) maybe you have something checked in Menu > settings > Sound Settings > (Call Connect or your Roaming Network lost tone)? See if one of these boxes are checked?

  Mark

  Support Forums Manager