video green screen
I have a hp 2000 and you are using internet explorer, google and bing. I have windows 8. I was do a green screen on all videos. My audio is here. Started 2 days ago.
Hi louthomp,
Thank you for your request, I will do my best to help you.
I understand that you get a screen green when play you videos. You can run The HP Support Assistant to help with updates and solve problems. Have you checked the Windows updates? As this started 2 days ago, you have an option to restore to before this date and be back up and working. Using Microsoft System Restore (Windows 7)
If you want more help, please provide your exact model computer and what operating system you are using. How can I find my model number or product number?
Tags: Notebooks
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Try a new installation of the Flash plug-in as follows.
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Try the first next.
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Remove the tick from the box "Enable hardware acceleration", and then click Close.
Refresh the current page, and see if the video is now Ok.
If the above does not correct the problem, try a new installation of the plugin flash/ActiveX as follows.
First, download the Flash uninstall utility on the link below and save it in your downloads folder.
Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller. After this has completed, restart the laptop.
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Try the first next.
Start a video game.
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Refresh the current page, and see if the video is now Ok.
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When the installation is complete, restart the laptop.
Kind regards
DP - K
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