Pavilion laptop. Green screen during playback of videos

When friends send videos I can't always watch the screen lights up green. The sound continues to play, but there is no visual effects.

Hello

Try the first next.

Start a video game.

Right-click on the video (green screen), and then select settings.

Remove the tick from the box "Enable hardware acceleration", and then click Close.

Refresh the current page, and see if the video is now Ok.

If the above does not correct the problem, try a new installation of the plugin flash/ActiveX as follows.

First, download the Flash uninstall utility on the link below and save it in your downloads folder.

Flash Player Uninstaller.

Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller.  After this has completed, restart the laptop.

When windows has reloaded, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before downloading.

When the installation is complete, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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    *******************************************************************************
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    ------------------
    PROCESS_OBJECT: fffffa8005e72b30
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    "fffff880 ' 062 d 5190 fffff800 ' 02e89993: fffffa80 ' 05e72b30 fffff800 'ffffe77a c0000005' ebc7f56e fffffa80 ' 067f5b60: nt
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    "fffff880 ' 062 d 5210 fffff800 ' 02e85f30: fffff800 ' 02ec4dbc fffff880 '062d5b78 fffff880' 062d58e0 fffff880 ' 062d5c20: nt! KiSystemServiceCopyEnd + 0x13
    fffff880 '062d53a8 fffff800' 02ec4dbc: fffff880'062d5b78 fffff880 '062d58e0 fffff880' 062d5c20 00000000' 022e1de0: nt! KiServiceLinkage
    fffff880 '062d53b0 fffff800' 02e89d82: fffff880 '062d5b78 00000000' 0000aab7 fffff880' 062d5c20 00000000' 022e18b8: nt! KiDispatchException + 0x53b
    fffff880 '062d5a40 fffff800' 02e888fa: 00000000'00000001 00000000' 0000aab7 00000000' 775f4401 00000000' 00000000: nt
    ! KiExceptionDispatch + 0xc2
    fffff880 '062d5c20 00000000' 774d57cd: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiPageFault + 0x23a
    00000000' 022e0b60 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0x774d57cd
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    BUCKET_ID: X64_0xF4_C0000005_IMAGE_wininit.exe
    Follow-up: MachineOwner
    ---------
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