Video playback by USB 58M9363D issues 4 k TV

Hello

I recently purchased the k 4 58M9363D and I love so far. However I have serious problems with the video game since the two USB and through my pc. They ruin the experience at the moment and if all goes well, they can be fixed. So here goes!

Whenever I try to play a file mp4 by USB, it says format is not supported, it's especially painful when all 4 k I could find content seems to be in mp4 format.

Another question I get is with playback of usb 3D movies.
Sometimes they play perfectly well but often I get strange long lines at the bottom of the screen, making is very bad.

It doesn't seem to be a problem of format I tried for most of mkv files that half of working time and the other half I get the same distorted screen.

Finally, I can't read my pc 3D movies.
When I turn on a video VHS and press the 3d button on the remote control, I just get a double SBS screen that looks like converted from 2D to 3D, rather than merge them into a single real 3D image.

Can someone tell me how to solve these problems?

Thanks in advance!

Hello

Regarding USB playback:
Toshiba M8365 Manual of use (page 94/95), you can find the details about the format of media taken in charge, file extension, video codec, etc.
http://www.Toshiba-OM.NET/LCD/PDF/English/M8365-405058-English.PDF

The MP4 media format is certainly supported.
The following video codecs in mp4 file format must be used: H.264 (MPEG-4 AVC), MPEG-4 part12 14

With regard to the support of 3D (over HDMI):
Take a look at page 96. You will find information on the resolution 3D supported, the aspect ratio and structure 3D (Side by Side (half), side by side (full), up and down)
Possible 3D structure depends on the resolution of the film.

Tags: Toshiba

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