Video widget not supported - Captivate 9

I have a project with a bunch of videos. For maximum compatibility with users of bandwidth, I used the YouTube video widget for the vids are hosted by another person.

They worked very well. Except when I closed the project and came back: every single video widget was listed as not supported in the HTML5 Tracker.

I had to delete and re-create the best to each of these video widgets. Not a happy user.

Someone at - it happen to them, and have the best solution? Adobe, are you listening? It is a BAD bug.

Dan

Plano, TX

Mac Air

Yosemite 10.10.5 OSX

Captivate

9.0.0.230

Your cited version of Captivate 9 is currently at least two updates behind.  I suggest you be updated 9.0.2 as soon as possible and make sure that all your Interactions training are updated at the same time, otherwise you could be led by more pain.

There have been recent discussions on this forum about video suddenly stop working in Interactions of training thanks to YouTube and Vimeo finally disable support for the API Flash video (something they have given warning about over 18 months).  These threads suggested other video delivery methods.

Tags: Adobe Captivate

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