Virgin Media UK has changed his ISP address and I cannot add the new address through automatic or manual, how do I do it?

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• I changed my internet provider and so I have the new email address. How can I delete my old e-mail address and put them in a new in Outlook express?

  I changed my internet provider and so I have the new email address.  How can I delete my old e-mail address and put them in a new in Outlook express? AND another problem, if I want to send pictures by e-mail... default .it my no more used by email, not allowing to send because I do not agree with them. Thank you

  original title: outlook express

  XP was the last version of Windows to use Outlook Express and that you are in a forum of Vista. Assuming that Windows Mail:
   
  Tools | Accounts and add the new address/provider and remove the old.
   
  Windows Mail: Setting up an account of end-to-end
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-mail-setting-up-an-account-from-start-to-finish 
  Once the old account is removed, your second issue must be without object.

• Charter has changed its line-up and wmc still uses the old line-up. How long should I wait for a list update also?

  When wmc will update the alignment of st louis Charter cable channels? White takes so long? This has made my usless ceton card.

  PLEASE update the Charter Charter range St. louis. It makes me upset.

  I have download the Ford 30 times aday and it still has the old list of channels. I think im going back to tivo

  go to http://connect.microsoft.com/site1145 (registry of the site if you do not have
  have an account), and then use the comments tab to report it.
   
   
   
  Barb
   
  MVP - Windows/entertainment and connected home
   
  http://digitalmediaphile.com/
   
  Please mark as answer if that answers your question
   
   
   
   

• Internet explore 8 has changed all my icons and won't let me access any of my programs

  Internet explore 8 has changed all my icons and won't let me access any of my programs

  Original title: change icons

  Hello

  Method 1:

  You can see the fix it and steps that are offered in this link:

  When you open a file on a Windows-based computer, the file may start another program

  http://support.Microsoft.com/kb/2656106

  Method 2:

  You can also scan your computer the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Hope this information is useful.

• my child has changed my windows password and I can't get into my computer, I have xp sp3

  my child has changed my windows password and I can't get into my computer, I have windows xp sp3.

  Hi JENNHPL,

  See the below Microsoft article and try the steps mentioned, check if it helps.

  How to connect to your Windows XP-based computer if you forget your password or if your password expires

  http://support.Microsoft.com/kb/321305

  If the article above does not help then refer the article about Microsoft policy on forgotten passwords

  Microsoft's strategy concerning lost or forgotten passwords

  http://support.Microsoft.com/kb/189126

• Windows media player error "Windows Media Player has encountered a problem when you try to read the file" after burning CDs.

  Original title: "missing songs" in my windows media player then burn them on several cd :((

  I burned songs to several cd using my Windows media player to make different Cd, but after I returned to my library all the songs that I burned to the CD have disappeared, they are there, but they won't play it is as if they have been deleted, a window appears saying that windows media player has encountered a problem when you try to play the file. I did not notice this until after Cd burning a few I can't do more because if I keep going I'm not going to have more songs in my library! I don't know what to do im going crazy, it took me a long time to get all of these songs and now he disappeared! I have Windows 7 Ultimate is the version 12.0.7601.17514 hope that helps

  Hello
   
   
  They were playing before you burn CDs?
   
   
  Method 1:
  
  Open the troubleshooting Windows Media Player settings Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
  Open the troubleshooter in the Windows Media Player library:
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter
  
  Method 2:
  
  This problem may be due to database corruption. You can delete the Windows Media Player database and check if the problem persists.

  Steps to clear the database of windows media player:

  a. exit Windows Media Player.
  b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.
  c. Select all files in the folder and then click on Delete on the file menu.

  Note you don't have to remove the folders that are in this folder.

  d. restart Windows Media Player.

  Note: Windows Media Player automatically rebuilds the database.

  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

  a. exit Windows Media Player.

  b. Click Start, click Run, type % LOCALAPPDATA%\Microsoft and then click OK.

  c. Select the Media Player folder, and then click on Delete on the file menu.

  d. restart Windows Media Player.

  Note Windows Media Player automatically rebuilds the database.

• Adobe Media Encoder has encountered an unexpected error and cannot continue.

  Adobe Media Encoder has encountered an unexpected error and cannot continue, is the message I see displayed when I go to open Media Encoder. No errors, nothing to verify code. This seems to be a wide response. My CC is updated and are therefore all my programs. I really enjoy using this program, so I look forward to solve! Please help me. I'm on Windows 10. I'm not sure if I used the app since my upgrade to Windows 10.

  

  I had this problem too, uninstalled and reinstalled nothing is done and has been subject to clean my entire setup as suggested. However, I read somewhere that the removal of the:

  C:\Users\ USER nameMedia \Documents\Adobe\Adobe encode

  Directory would be useful, and it worked for me - replace USERNAME with your directory name of the account (username).

  I have saved everything beforehand and reloaded just the presets (by copying the directory C:\Users\USERNAMEDocuments\Adobe\Adobe Media Encoder\10.0\Presets from the backup in the directory\Documents\Adobe\Adobe Media Encoder\10.0 C:\Users\USERNAME, overwrite the PresetTree.XML file) and all is well.

  SOUL was flaky on three machines, through many versions. When it works it's great, but my experience gave me a general lack of confidence in the app less recently, so I was a bit of relaxation, but the latter takes me right back to where I was. What a shame.

• SOUL CC 2014: "Adobe Media Encoder has encountered an unexpected error and cannot continue."

  Adobe Media Encoder CC 2014 on 'mid-2012' MacPro (MacPro5, 1) run OSX 10.9.3 and get this error when you try to launch Adobe Media Encoder CC 2014:

  Adobe Media Encoder error

  Adobe Media Encoder has encountered an unexpected error and cannot continue.

  I uninstalled, reinstalled.  Authorities repeatedly checked and fixed.  Tried to delete all the plugins and who does not.  Also tried to modify text lists in the .app to OpenGL and CUDA remove all listed cards - who didn't quite fix either.

  At this stage it is uninstalled, and "if all goes well" everything will point to CC (version non-2014).  Adobe Media Encoder CC works very well.  Adobe Media Encoder CS6 works very well.

  Impossible to find all the other reports of this problem.

  

  remove my SOUL back in ~/Documents/Adobe/ solved this problem, thanks

• I want to change your security questions and do not know the old issues and thank you

  I want to change your security questions and do not know the old issues and thank you

  If you have an emergency email address you can use to reset your questions. This option of rescue should be on https://id.apple.com after connection and asked for security issues. If this is not leading to a solution, call Apple: Apple for support and service - Apple Support Contact

  Be prepared to identify you as the account holder. They will ask you some things, I can't predict what, but usually the serial numbers or credit card.

• Windows media player will show it's extraction and burning, but then the burned cd does not play?

  Windows media player will show it's extraction and burning, but then the burned cd does not play? Used to work properly, then a few days ago decided not to make a playable copy.

  Your setting got changed if you don't burn it as audio. This is the setting you need to change...

  Click the dropdown arrow in the "burn" pane and select "audio disc" and you should be ok again. R

  (You will need to start over with a fresh blank disc).

  

• Unable to access the photo viewer; and also cannot access the desktop icons because they are changed to the photo viewer icon.

  Original title: I tried to apply the photo viewer to open a file and the photo viewer icon replaced each icon on my desktop. Now I can't open anything on my desktop. What is going on?

  The name is below the icon, but the correct icon has been replaced by windows Photo Viewer icon. When I click to open it, it says: windows Photo Viewer cannot open this photo because Photo Viewer does not support this file format, or you do not have the latest updates... I don't know what I did!

  Hi,

   

  Thanks for posting your question in the Microsoft Community.

  From your problem description, I understand that you are unable to access the photo viewer; and also cannot access the desktop icons because they are changed to the photo viewer icon. Please let me know if you do not experience this problem.

  I understand the inconvenience caused to you. I'll help you solve the problem!

   

  Before troubleshooting, I have little information on the issue.

  1. did you of recent changes to the computer before this problem?

  Try the methods suggested in the article below and check after each method:

  Method 1: Icons change incorrectly in Windows: http://support.microsoft.com/kb/2396571

  Registry warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the in the Microsoft Knowledge Base: 322756. How to back up and restore the registry in Windows: http://windows.microsoft.com/en-us/windows-vista/Back-up-the-registry

   

  Method 2: Run scan files system (CFS) auditor, to repair missing or corrupted system files.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.microsoft.com/kb/929833

  If the problem persists, post your reply with the results and the questions asked above. We are happy to help you further in the advanced troubleshooting steps!

  It will be useful.

• Hey I bought iphone 5, 4 years ago. Resetly I update yesterday suddelly asked for activation ID, so I put but did not work. Before I had to change an e-mail and I put in a new. Now demand for old e-mail and what is incorrect.

  Hey I bought iphone 5, 4 years ago. Resetly I update yesterday suddelly asked for activation ID, so I put but did not work. Before I had to change an e-mail and I put in a new. Now demand for old e-mail and what is incorrect. What should I do? I have new Id and worked, but not with my phone.

  I live in Slovakia and I bought this iphone in Florida USA

  Thank you, Maria Nagy

  Any ideas?

• I have grandsons laptop at home. HES forgotten his password and I cannot remember the admin password that I put on it. How can I unlock it?

  Original title: locked.

  have laptop computer grandsons at home, hes forgotten his password and I cannot remember the admin password I put on, how can I open it

  XP - if you forgot your password:

  http://support.Microsoft.com/kb/321305

  Microsoft's strategy concerning lost or forgotten passwords:

  http://support.Microsoft.com/kb/189126

  Maintaining secure passwords - Microsoft strategy on getting around passwords:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

• When I print a MS Word document my printer prints symbols but when I create a new document and try to print the new document of his impression.

  * Original title: printer print only symbols

  Hello world

  When I print a MS Word document my printer prints symbols but when I create a new document and try to print the new document of his impression. If my old document is damaged to corrupt so how do I fix it

  Old documents are probably corrupt. Check out these links:

  How to troubleshoot print failures in Word: https://support.microsoft.com/en-us/kb/826845

  How to troubleshoot printing problems in Word: https://support.microsoft.com/en-us/kb/826862

  Troubleshooting damaged in Word documents: https://support.microsoft.com/en-us/kb/918429

  And this announcement in Office/Word groups is a better idea. This may very well be a FAQ here.

• Hard drive has been corrupted and replaced it with the new hard drive but couldn't get the windows genuine back 8

  Original title: recovery of original windows 8

  When I bought the new device, it was loaded with windows 8 but a few days before my hard drive has been corrupted and replaced it with the new hard drive but could not get the real Windows back 8.

  Please help me to get my windows genuine 8 back so I could get additional updates downloaded.

  Hello Vishal,

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  If you purchased a computer with installed OEM Windows 8 on it, there could be a sticker on the Tower, or in the back (in the case of a laptop) with the product key to this topic. If there is no sticker, he can be preinstalled on your system BIOS.

  See the suggestions posted by Andre Da Costa replied on March 7, 2013.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/how-to-get-Windows-8-product-key-in-preloaded/ea0e53ae-3506-4ba2-a092-f266ece7072f?auth=1

  In addition to this, see:

  Product key lost or misplaced (certificate of authenticity) for Windows

  If the problem persists, you can contact the manufacturer of the hardware for the same thing and check.

  Hope this information was useful.