Vista refuses to run critical applications

I am in a bit of an impasse, after being given Vista laptop from my brother and asked to try to fix a problem of bluetooth connectivity.  I asked him if his windows is up to date, and he said he turned it on autoupdate.  However, I see the angle icon indicating that the windows updates are available.

This is the root of my problem.  Try as I might to open windows update, it will not work.  The best I have is a blank window that flashes open and closes immediately.  Why this occurs, no error message, there is no indication of windows.  The same thing happens with several other applications, such as the application of the system in the control panel and the Properties window for the c: drive.

The computer is 2 months old and supposedly only installed external programs are mozilla and a single match.  I am at a loss as to why these applications are not really open.

Hi Prydefalcn

I'm sorry to have to think about it, but you will have to perhaps save your data, and then use the recovery CD
Ken
Microsoft Answers Support Engineer
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Tags: Windows

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