VISTA UPDATES COMPUTER FAILURE CAUSES

Among the updates for Vista in the last quarter of 2010 is causing my computer to fail.  I can't use the updates. If I install the updates, I get "a hardware or software failure prevents Windows to start."  I already replaced my drive hard before I realized what the problem was.  Since then I reloaded the OS several times and ordered updates until I realize that the issue was in the updates of itself.  My computer is in place and runs once more, but this time I'm prevents the installation of updates to avoid this problem does not happen.  I want to install the updates again 108 pending, but I need to find the updates is the cause of this problem.

Help, please!  It's frustrating!  My computer was working great until this happened!

Thank you

MVP

I was afraid you might say that!

OPTION A: Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034

OPTION B:

[Because you miss so MUCH for such a long time, OPTION B may be your best bet & more quick resolution.]

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Vista: see the "to install Windows by performing a clean install" (or "reinstall Windows Vista") http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista article

NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (e.g., Trend Micro Security Pro;) Microsoft Security Essentials - free).

Norton Removal Tool
     FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
     http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

Wish I had better news for you.  Good luck!

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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