Vista upgrade discs

Hello.

My wife and I bought a

HP Pavilion computer dv6113, which was supposed to happen with a free upgrade to windows vista.  We sent all the documents, including registration, rebates, etc.  We received our rebate, but we never have our Vista Upgrade discs.  Is not not big computer tech that we thought that the XP operating system was just fine and have used it since then.  But now that XP is no longer supported, we are afraid to use our computer for banking, etc., until we have upgraded to Vista.  Is it possible to download the free HP Vista Upgrade we were promised when you purchase the computer?

Thank you.

This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

Sorry, but the Vista upgrade program ended a few months after Windows Vista came out. The upgrade program was not valid since April 2007 and there is no way to acquire Vista, short purchase. However, I recommend to buy Windows 7 Edition Home Premium instead. Windows 7 is more stable than Vista and will have a longer life of the support.

If you have any other questions, feel free to ask.

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    Visit our Microsoft answers feedback Forum and let us know what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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