Vista with Virus s... _

Vista computer has virus (s)! Under warranty, but of course... no software problems. Store said that I have to pay them $129.99 for them remove this virus (s), and I could lose all the data, and then pay $50.00 for download antivirus software that works? @
I couldn't just buy the $50.00 to get rid of the virus (s) current anti-virus software?

If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. See http://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

-steve

~ Microsoft MVP Windows Live ~ Windows Live OneCare | Live Mesh | MS Security Essentials Forums moderator ~.

Tags: Windows

Similar Questions

  • How can I remove vista anti-virus 2011 form my computer?

    How can I remove vista anti-virus 2011 form my computer?

    Hello

    Vista Antivirus 2011 is known by several names.

    Vista Antivirus 2011 is a fake antivirus, a scam to get you to pay for it while he has no advantage at all.

    Uninstall XP Antispyware 2011 and the security of Vista 2011, Win 7 Internet Security 2011 (uninstall Guide)
    <-- read="" this="">
    http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
    It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google
    to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
    Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
    taken (such as the anti-virus software, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

  • How to report a scam to Microsoft concerning Vista Security virus

    Hello

    Yesterday, while I was on my computer all of a sudden, I was bombarded with a message that appeared to be from Microsoft.  He told me that my computer was in trouble.  He says it's the security of Vista.  He wouldn't let me not use anything on the computer and said I had a Trojan virus.  He also said that I had to buy a fix for this.

    I called my son, who is very wise in the substance of the computer, so talk about th.  He came, looked at him and said that one of its computers had the same problem. but that was it for Windows XP, there.  He went home, got a disc with something I think that loaded malicious software in my computer, and he took care of the virus called.

    He told me that this happened for a while and it is certain that Microsoft is aware of it.  I have an antivrus program, but he told me that some of the terrible things that are sent are move the normal programs.

    My question is: do you know about, and if you do, why are you not protect us from him?  If the malicious software can do it, I'm sure you can.

    I look forward to hearing from you in this regard.

    Sincerely,

    Grace Martin

    E-mail address is removed from the privacy *.

    Hello

    This is not microsoft

    These are public forums, facilitated by microsoft

    This Malware is known around the net and passes by a variety of names

    read this about and the normal deletion process

    Read this information

    Vista anti-virus 2011, Vista Total Security 2011, Win 7 Home Security and include some of the names by a rogue new name change randomly to settle on the victim's computer.  When this particular rogue is installed, it will install as a variety of names in different programs, with each having their own graphical user interface according to the version of Windows running on the computer. Whatever the name, however, they are all the same exact program with just a different name and skin on this subject. This rogue goes by many names in different programs, of which I have listed below depending on the version of Windows that is installed on:

    Windows XP rogue names
    Names of Windows Vista Rogue
    Windows 7 fake names
    XP Antivirus Vista anti-virus Win 7 antivirus
    XP Antivirus 2011 Vista anti-virus 2011 Win 7 anti-virus 2011
    XP Anti-Spyware Vista Anti-Spyware Win 7 AntiSpyware
    XP Antispyware 2011 Vista Antispyware 2011 Win 7 antispyware 2011
    XP Home Security Vista Home Security Win 7 Home Security
    XP Security 2011 Home Vista Security 2011 Home Win 7 Security 2011 Home
    XP Total Security Vista Total Security Win 7 Security Total
    XP Security 2011 Total Vista Total Security 2011 Win 7 Security 2011 Total
    XP security Vista security Win 7 Security
    XP security 2011 Vista Security 2011 Win 7 Security 2011
    XP Internet Security Vista Internet Security Win 7 Internet Security
    XP Internet Security 2011 Vista Internet Security 2011 Win 7 Internet Security 2011

    Follow the EXACT below removal instructions

    http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

  • I get a lot of banners informing me that my system is infected etc. and that I neeed to run "Vista anti Virus 2011.

    original title: false Virus Warning?

    I get a lot of banners informing me that my system is infected etc. and that I neeed to run "Vista anti Virus 2011" I have never run these for fear of loading of a virus but I was blocked to get on the internet I'm scanning with Microsoft Essentials, but nothing is coming, and he said: I am protected... Any suggestions?

    Hello

    you are infected with malware

    Vista anti-virus 2011 is only one name for a particular strain of malware

    Vista anti-virus 2011, Vista Total Security 2011, Win 7 Home Security and include some of the names by a rogue new name change randomly to settle on the victim's computer.  When this particular rogue is installed, it will install as a variety of names in different programs, with each having their own graphical user interface according to the version of Windows running on the computer. Whatever the name, however, they are all the same exact program with just a different name and skin on this subject. This rogue goes by many names in different programs, of which I have listed below depending on the version of Windows that is installed on:

    Windows XP rogue names
    Names of Windows Vista Rogue
    Windows 7 fake names
    XP Antivirus Vista anti-virus Win 7 antivirus
    XP Antivirus 2011 Vista anti-virus 2011 Win 7 anti-virus 2011
    XP Anti-Spyware Vista Anti-Spyware Win 7 AntiSpyware
    XP Antispyware 2011 Vista Antispyware 2011 Win 7 antispyware 2011
    XP Home Security Vista Home Security Win 7 Home Security
    XP Security 2011 Home Vista Security 2011 Home Win 7 Security 2011 Home
    XP Total Security Vista Total Security Win 7 Security Total
    XP Security 2011 Total Vista Total Security 2011 Win 7 Security 2011 Total
    XP security Vista security Win 7 Security
    XP security 2011 Vista Security 2011 Win 7 Security 2011
    XP Internet Security Vista Internet Security Win 7 Internet Security
    XP Internet Security 2011 Vista Internet Security 2011 Win 7 Internet Security 2011

    Follow the EXACT below removal instructions

    http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

  • The so-called Vista anti-virus 2011 takes over my computer!

    original title: vista anti-virus 2011

    Vista anti virus completely takes control of my computer and

    would not let go until I bought their software called.

    They used the logo of microsoft and I thought he was legitimate, but strange.

    Does anyone else have this problem?

    Hello

    Vista anti-virus 2011 is known by several names.

    Vista anti-virus 2011 is a fake antivirus, a scam to force you to pay for it, while it has no advantage at all.

    Uninstall XP Antispyware 2011 and the security of Vista 2011, Win 7 Internet Security 2011 (uninstall Guide)<-- read="" this="">
    http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
    Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
    the anti-virus software, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    These also to erase corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

  • VISTA anti-virus

    I bought Vista anti-virus and it is mucking my computer (I have no Appsdata now!).
    I downloaded a bogus program.  It works, but I constantly get pop ups on allow a program to run from my Appsdata\av.exe (which I can't find it) and "no authorization".  Can someone help me please?

    There is a fake anti-virus program with this name. If you see a pop-up that shows that it scans and spectacle of thousands of malware, then it is wrong and if you purchase or download you are infected.

    To check he's trying to log on:
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    And run the full system scan, if the blocked site, then you are infected and he left to analyze full scan and see whether or not it will remove.
    If you have the sample file, and it is less than 10 MB, then send it to:
    https://www.Microsoft.com/security/portal/submission/submit.aspx
    For more analysis, if it is more than this test at zipper.

    If you believe you are infected and could not get ride of him communicate with technical support of Microsoft Malware Removal team:
    https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&FAQ=1&MyTask=Diagnostics

  • I can't activate Windows Vista with product key OEM Toshiba - key is bad

    I can't activate Windows Vista with OEM Toshiba product key (the key is wrong). What should I do? Steaker from the bottom of the laptop key

    This key belongs to the preinstalled Vista. It's an OEM key and generally it doesn t work with other Vista OS.

  • Satellite Pro L300 - what I can reinstall Vista with the recovery disk?

    Hey

    I dual-boot (running Windows Vista & Win7) and if I delete Windows Vista can I reinstall Windows Vista with my recovery CD?
    And I have another drive on my computer for recovery Partition so I can use my recovery CD to reinstall Windows vista if I want once I got rid of him and would it erase my win7 disk or remove the duel boot?

    My specs are:
    Intel Pentium
    2 GB OF RAM
    Hard drive 160 GB

    > if I delete Windows Vista can I reinstall Windows Vista with my recovery CD?
    You can use the recovery disk to reinstall Vista on your laptop but as Luke mentioned, the recovery disk would format the whole HARD drive. It would erase all partitions on the HARD drive and you will lose also the installed Win 7!

  • Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with viruses (s). Is this valid?

    Call from Microsoft

    Has had a phone call claiming to be "Windows", claiming that my hard drive was contamintaed with virus (s)

    They then read me coorrectly code full windows of my windows disc cover, sounds scary!

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • Windows vista with service pack 2.

    I have windows vista with service pack 2.    Vista is no longer supported so where should I go from here as an upgrade?

    I have windows vista with service pack 2.    Vista is no longer supported so where should I go from here as an upgrade?

    Hello

    Vista is in the Microsoft extended support until April 2017.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@

    Depends on hardware configuration required on later operating systems, and also find out if the manufacturer of the laptop computer is supported and provides drivers for operating systems later as to whether it is possible or feasible to upgrade or not.

    There is no free upgrade Vista to 7, 8.1, or 10.

    Follow these steps before you buy Windows 7.

    Microsoft sells more than 7; Try Amazon.com.

    Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

    If this is not available, Windows 7 will not properly work for you.

    Run the "Windows 7 Upgrade Advisor.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

    Check if your specifications are compatible for Windows 7:

    "Windows 7 system requirements"

    http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

    Windows 7 upgrade paths:

    http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

    @@@@@@@@@@@@@@@@@@@@@@@@

    Follow these steps before buy you and upgrade (new installation) of Windows 8.1.

    Microsoft sells more than 8/8.1.

    Try Amazon.com, etc.

    Check if the manufacturer of your computer/laptop has Windows 8.1 drivers available for your model.

    If this is not available, Windows 8.1 not install and work properly for you.

    There is a lot of information in this first link from Microsoft:

    Download and run the Windows Upgrade Assistant 8.1 of to see if your machine is compatible Windows 8.1 and read the update for Windows 8.1: FAQ here

    "Update to Windows 8.1: FAQ".

    http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

    "8.1 for Windows system requirements.

    http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

    @@@@@@@@@@@@@@@@@@@@@@@

    How to buy Windows 10:

    http://www.microsoftstore.com/store/msusa/en_US/cat/Windows/CategoryID.70036700

    But first make sure that you have the correct configuration and your computer manufacturer provides the right drivers for 10.

    https://www.Microsoft.com/en-us/Windows/Windows-10-specifications#sysreqs

    " System requirements Windows 10"

    https://www.Thurrott.com/Windows/Windows-10/3884/Windows-10-system-requirements

    "FAQ Windows 10.

    http://www.Microsoft.com/en-us/Windows/Windows-10-FAQ

    See you soon.

  • Is there when even install Vista with USB?

    Separated from this thread.

    Is there when even install Vista with USB?

    "How to create a USB of Vista Installation key '

    http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html

  • I'm not being able to update my windows vista with service pack 1

    I can't update my windows vista with service pack 1, initially it shows as successfully updated, but then it shows that it must be updatedd

    Fernando,

    version of windows (32-bit or 64-bit)?

    UTC/GMT is 09:16 Sunday, October 21, 2012

  • 'Upgrade' replace Vista with 7?

    Hi, I am running Windows Vista Home Premium on an HP Pavilion dv5-1138TX. Recently, I ran the auditor to update windows 7 and it said everything was cool to use the option 'upgrade' (rather than the 'custom' option) upgrade to Windows 7 Home Premium - that I am looking to buy through the student offer on atm. My issue with this 'upgrade' option, is that he completely crushes Vista. I don't want to have the choice of still using vista, or to have both running on my system at the same time. I want just Windows 7. 'Upgrade' completely crushes Vista with Windows 7? Thanks for your help, Dale

    dfmitchell wrote:
    I don't want to have the choice of still using vista, or to have both running on my system at the same time. I want just Windows 7. 'Upgrade' completely crushes Vista with Windows 7? Thanks for your help, Dale

    Yes, the 'upgrade' will change Vista to Win 7. You'll only Win7.

  • My laptop Vista with Atheros AR5007 802. 11 b / g adapter does not connect to the internet using the local area or wireless network connections

    I just bought a new router d-link wireless n for my house.  Connect my Win 7 Desktop, laptop xp to Acer and multitude of other devices, but my laptop Vista with Atheros AR5007 adapter does not connect to internet.  I tried to disable IPv6, defining the name of the network, flushing dns cache, etc..  Nothing will work.  (It would not connect to an another 802.11n router in January either.)

    I get local only on both connections Wi-wired and wireless, no matter what I do.
    I'll send this to my office that I can not connect my laptop to the internet and he does not see the other machines on the network.
    Any suggestions from anyone?  I spent hours trying to solve the problems, now completely stumped.

    OK, here was my fix:

    I tried a lot of things, but they do not work.  I downloaded a 'new' driver of HP - it turns out it was the original with the problem.  I found another one that was about a more recent months, still does not work.  I finally managed to get the atheros.cz driver for my card files.  But they do not have an installation file.  I had to search for each old file in its directory, copy it to another place (to be sure, just in case) and then copy and replace the old file with the new file in the original folder.  Fortunately, there were only 6 files, but it took about an hour and a half.  This isn't a lot of time compared to the 18 or if I was just trying to figure out the problem.  Now, my laptop connects to the internet without problem.
    I had this problem with a router "n" beginning of the year in a hostel.  The guy in the Inn told me that he had seen before once.  It's obviously a common problem with these cards (as seen on the "solutions" online) and Vista.  I'm always hating on Vista after this problem.
  • I had windows 7 x 64 enterprise installed on my HARD drive. now the company win 7 has expired, and I have to install win vista with sp1, but got a 0 x 80070017,.

    I can't format my HARD drive, but during a test partition, _X, who was only 26 MB in size of about was some sort created and vista tried to install instead of the main partition, partition (_: X) was created several times not by me, as I was using full disc for my installation. What's wrong?  fries, HARD drive, or win vista DVD fried, or win vista with sp1 wont install on a hard drive that had win 7 on it before formatting HDD and clean install that? Help? also, I got an error code 0 x 80070017.

    Hello

    1. When this error occurs during the installation?

    2. you have the Vista installation disc or the service pack disc?

    Method 1:

    I suggest you try the steps in the following article from Microsoft to install Windows Vista on your computer and check if it helps.

    Installation and reinstallation of Windows Vista:

    http://Windows.Microsoft.com/en-us/Windows-Vista/installing-and-reinstalling-Windows-Vista

    For more information, see the following Microsoft article to know the system requirements to install Vista.

    http://Windows.Microsoft.com/en-us/Windows-Vista/products/system-requirements

    Method 2:

    I would also refer to a similar thread with a possible fix:

    http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/6749eaaf-6a40-4ED3-b5e2-8cb134cd1e39

    Hope the information is useful.

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