vSphere high availability 'Élection' fails at 99% 'operation timed out' to 1 of the 2 hosts

Hello

We had a system with 1 host ESXi 5.1 with local disks.

Now, we install redundancy by adding a 5.5 U2 ESXi host and a device of vCenter 5.5.

After having installed and any addition to vcenter, we went the ESXi 5.1 to 5.5 U2 ESXi. The SAN works correctly (vMotion works on the own NETWORK card).

Now, if I try to activate the high availability, both servers will install the HA Agent and start "Election".

All the warehouses of data (4) on the SAN are chosen for the HA heartbeat, response of isolation is "keep it turned on" by default.

A server will always be this process done, and the other will keep "elect" until it reaches 100% and errors on the operation "election timed out.

I've seen this problem on both servers, so I think that the 'master' elected does not have the problem, only the "slave".

I have checked these items and executed, but not worked:

VMware KB: Reconfiguration HA (FDM) on a cluster fails with the error: operation timed out

-The services were running

VMware KB: Configuration HA in VMware vCenter Server 5.x does not work, error: Operation Timed out

-All the MTU has been set at 1500

VMware KB: VMware High Availability Configuration fails with the error: unable to complete the configuration of the ag of HA...

-the default gateway is not the same on the two hosts, but I fixed that. There is no itinerary changes. HA the setting is "leave power." After correction and deactivation/reactivation HA, the problem is always the same.

VMware KB: Check and reinstall the correct version of the VMware vCenter Server agents

-J' ran "Reinstall ESX host management agents and HA on ESXi" agent of HA, and I checked that it was uninstalled and reinstalled during the reactivation of HA.

CP /opt/vmware/uninstallers/VMware-fdm-uninstall.sh/tmp
chmod + x /tmp/VMware-fdm-uninstall.sh
/tmp/vmware-FDM-uninstall.sh

I did this for two guests. This fix makes the problem of the election and I was still able to run a HA test successfully, but when after this test, I turned off the 2nd Server (in order to test the PA in the other direction), HA has no failover to 1 and everything remained low. After pressing 'reconfigure HA', the problem of the election appeared again on 1 hosts.

Here are a few extractions of newspapers:

-L' availability vSphere HA of that host State became election info 29/11/2014 22:03 192.27.224.138

-vSphere HA agent is healthy info 29/11/2014 22:02:56 192.27.224.138

-L' availability vSphere HA of that host State became Master info 29/11/2014 22:02:56 192.27.224.138

-L' availability vSphere HA of that host State became election info 29/11/2014 22:01:26 192.27.224.138

-vSphere HA agent is healthy info 29/11/2014 22:01:22 192.27.224.138

-L' availability vSphere HA of that host State became Master info 29/11/2014 22:01:22 192.27.224.138

-L' availability vSphere HA of that host State became election info 29/11/2014 22:03:02 192.27.224.139

-Message "host vSphere HA State" on 192.27.224.139 changes from green to red info 29/11/2014 22:02:58 192.27.224.139

officer of HA - vSphere for this host has an error: vSphere HA agent may not be properly installed or configured WARNING 29/11/2014 22:02:58 192.27.224.139

-L' availability vSphere HA of that host State became info error of initialization of 29/11/2014 22:02:58 192.27.224.139

-L' availability vSphere HA of that host State became election info 29/11/2014 22:00:52 192.27.224.139

-DSMD3400DG2VD2 data store is selected for the storage heartbeat controlled by the HA agent vSphere on this info host 29/11/2014 22:00:49 192.27.224.139

-DSMD3400DG2VD1 data store is selected for the storage heartbeat controlled by the HA agent vSphere on this info host 29/11/2014 22:00:49 192.27.224.139

-Firewall configuration has changed. 'Enable' to rule the fdm value successful.  29/11/2014 info 22:00:45 192.27.224.139

-L' availability vSphere HA of that host State became not initialized info 29/11/2014 22:00:40 reconfigures vSphere HA 192.27.224.139 root host

-vSphere HA agent on this host is disabled info 29/11/2014 22:00:40 reconfigures vSphere HA 192.27.224.139 root

-Reconfigure HA vSphere host 192.27.224.139 operation has timed out.     root of HOSTSERVER01 29/11/2014 22:00:31 29/11/2014 22:00:31 29/11/2014 22:02:51

-Configuration of vSphere HA 192.27.224.139 operation has timed out.     System HOSTSERVER01 29/11/2014 21:56:42 29/11/2014 21:56:42 29/11/2014 21:58:55

Can someone give me please with help here?

Or the extra things that I can check or provide?

I'm currenty running options.

Best regards

Joris

P.S. I had problems with cold Migration during the implementation of the SAN. After setting up all (vMotion, ESX upgrade), these problems have disappeared.

When you search for this error, I came to this article: KB VMware: VMware vCenter Server displays the error message: unable to connect to the host

And this cause could make sense, since the server vCenter changed and IP addressing has been changed during the implementation.

However, in the file vpxa.cfg, the < hostip > and < serverip > is correct (verified by using https://< hostip > / home).

Tried this again today, no problem at all.

P.P.S. I have set up several of these systems from scratch in the past without problem (if it is an 'upgrade').

OK, so the problem is solved.

I contacted Dell Pro Support (OEM offering the license) and they checked the logs (fdm.log) and found that the default IP gateway could not be reached.

The default gateway is the ip address by default host isolation, used by HA.

Because it is an isolated production system, the front door provided proved only for future purposes.

Now, I've changed the default gateway address of management on the switch plugged into both hosts, namely the ping requests.

This solved any problem.

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