Want 5640: A6 Photo prints

I put my setting on the printer to print A6 (10 x 15 cm). I just get the error that chose the format is not supported in the photo tray. A4, I got the main tray works well. I tried with Photoshop and also Lightromm with the same result.

If I choos automatic bin the printer uses the main tray for A4. This printer are just crazy to me. Had a Photosmart before that worked much better. It's the shit.

Edit: I can´t change the status bar on the screen printers. Photo tray is grayed out, only the main tray can be used.

Hi @Tomo53,

Please become a member of the HP's Support Forums. I understand that you have a problem with the select paper size. I'll be happy to help you.

When you print the photo there should be a paper size 4 x 6 in. 10 x 15 cm not A6.

Here are some documents for photo printing

Print and print settings (OS X)

Photo printing (OS X)

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: HP Printers

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