HP Envy 4504: Envy 4504 photo prints too red with print quality = better

Hello

I hope someone can help.

On my HP Envy 4504 photos are printed OK print normal quality, but when the print quality is set to best photos are printed to the red. In addition, with DPI Maximum printing photos are much too red.

This takes place two times printed on paper Normal and on Photo paper

With the GIMP, I tried to make an example of how a photoprint looks like.

I made the example by changing the color Balance: Red cyan - about + 40:

(my GIMP is Dutch...)

Here is the result:

LEFT: Photo printed in normal quality; Photo on the RIGHT printed in better quality:

I have already completely remove the software HP Envy and did a clean reinstall. No change.

I have print-head - cleaning cycles (2 times); color of HP-testprint strips looks very good: all are strong in alignment is correct

Unfortunately: No picture change in best quality still too red.

The ink levels are okay.

Any suggestions what is wrong and what can solve this problem?

Thank you for your support

Kees-Jan Timmer

Hi @Kees-Jan,.

Welcome to the HP Forums!

I noticed that your HP Envy 4504 prints photo is too red with print quality = best on Windows 10 operating system. I'm happy to help you!

Where a setting is disabled, with GIMP, have you tried to print photo quality with other programs? If so, what happened?

You use genuine HP cartridges or refills?

None of your ink cartridges are low or empty?

In the meantime, please make sure that all the steps in this guide, fixing poor print quality are executed. And let me know what happens!

Thanks for posting and hope to hear from you soon!

If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

Tags: HP Printers

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