Support assistant install script error

HP Pavilion DV - 7 1247dx,

Vista Home premium.

during the installation of support Wizard I get a script host error

"library not registered. 8002801 D code.

Program continues to settle, but not computer

does not appear at the bottom of the support Assistant main window.

HP Pavilion dv7-1245dx Notebook PC (PC x 64)
Vista™ of MS Windows Home Premium 6.0.6002 SP2 Build 6002
2 logical processors, 2 Lossnay, 2100 Mhz, AMD Turion (TM) X 2 Dual - Core Mobile RM-72
BIOS F.49, 17/08/2009

Hello

Move everything you don't want to lose out on the external hard drive.

If you use the disks created when first set you up the PC, then all of the programs that you installed after that point in time will be deleted.

Using a power adapter to power your laptop is necessary while you do this.

Once you enter the Recovery Manager choose Factory Image recovery and follow the prompts and wait. Once the recovery began not to interrupt or attempt to stop him.

Best regards

ERICO

Tags: Notebooks

Similar Questions

  • OfficeJet 6700: HP Support Assistant messages will not delete

    On my taskbar, the HP Support Assistant icon has a yellow triangle.  When I open the Help Assistant, I see three messages.

    A message is on one out of question paper and paper for my printer power supply problem, the second is on HP printers cannot send or receive faxes, and the third is close to the fax failures.  All messages have been read, and then I click on the trash can icon to delete the message.  I get a message indicating that I have no messages, but does not have the yellow triangle.  I close the wizard for help, and the yellow triangle still does not go away.  Next time I open the wizard using the same three messages are there again.  How can I get rid of these messages other than the wizard for help uninstalling?

    I don't feel the problems mentioned in the messages.  I sent a fax this afternoon without any problems.

    Gary

    Hi Gary,.

    Did you follow the following steps?

    http://support.HP.com/us-en/document/c03467905#AbT4

    You see the symbol X as described? (as you have description seems different from that described by the article)

    You have the latest version of HP Support Assistant installed?

    http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.V6wFZa0ht_l

  • Problems with HP Support Assistant

    I accidentally uninstalled HP Support Assistant. So I downloaded the Setup program for the program, but the software does not work properly. The problem is that it appears more Assistant support icon in the taskbar. In addition, when the software is opened is displayed for a few seconds a black window with a few things written on the inside. I used the installation program is the following: http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62291.exe

    Here are my computer details

    HP ENVY 15 Notebook PC

    Serial number: [under the direction of personal information]

    OS: Windows 8.1 64bits

    I hope someone can find a solution to this problem!

    Hi RedFrame,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 15 laptop and have the HP Support Assistant, problems or errors. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

    I hope this helps.

    Thank you.

  • How to remove "install scripts.

    Hi all:

    Under Support Objects == > install Scripts, is possible to remove any "installation script" entry existing?

    I can't find an easy way to do it. Or maybe APEX does not remove the install script after you create the entry?


    Thank you!

    Kevin

    On the page where you see scripts installation, for each entry, there are 2 links. The first is the icon of change, which brings you to the script editor. From there, you can change properties of the Script tab and click on delete. Otherwise, the other link is the name of the script, and this brings you directly to the properties of script tab, where you can delete. either click on remove, then confirm the deletion.

    Van
    Trent

  • HP support assistant, could not be installed error"1603 Fatal error during installation".

    Original title: HP support assistant failed to install

    After the update for hp support assistant failed I uninstalled, downloaded the update & tried to reinstall. It fails to install... network error 1316.A reading from the file c:\windows\installer\hp support assistant.msi. Setup restores the action with error - 1603 Fatal error during installation, see msi.chm or msdn for more information. Help!

    Hello
    Is that the question is specific to HP support assistant?
    Method 1: Run the following fix - it:

    Solve problems with programs that cannot be installed or uninstalled:

    Method 2: Verify that the Windows Installer service is set to automatic, to do this, follow these steps:
    a. Click Start, type services.msc in the search box and press ENTER.
    If you are prompted for an administrator password or for confirmation, type the password, or click on continue.
    b. in the list of Services, double-click Windows Installer.
    (c) in the properties of Windows Installer dialog box, click Automatic in the startup type list.
    d. click on start, click on apply and then click OK.
    e. start the installation of the software.
    Method 3: Unregister and register the Windows Setup program again
    See the following steps:
    a. Click Start, type cmd in the dialog box, then right-click on command prompt and click Run as administrator
    b. in the command prompt, type the following command:
    "MSIEXEC /Unregister." without the quotes and then click OK.
    Note: Even if you do it right, it may seem that nothing happens, or you can briefly see an hourglass.
    "MSIEXEC/REGSERVER" without the quotes and then click OK. After you run this command, the operation is complete.
    c. try to install the program and check if the problem persists.
  • Message error when you install a game 'Assistant instalation "_" a support of instalation file not would be installed data error (cyclic redundancy check)

    It's the exact message

    "A support of instalation file cannot be installed
    Data error (cyclic redundancy check)

    This simply means that your CD/DVD media for the installation of your game is corrupted or cannot be read, extract for all the cracks, scratches on your support.

    If it is in perfect condition, better clean the lens of your CD/DVD-Rom drive with a cleaning kit, as the lens of the drive could have been contaminated by dirt.

  • HP Support Assistant: Windows install you seek support Assistant.msi - HP Support Assistant already installed

    HP Support Assistant is installed on my laptop.   However, at startup, Windows Installer tries to find HP Support Assistant.msi how can I get rid of this message of Windows Installer?

    I was able to solve the problem.  I have removed HP Support Assistant and then restarted windows several times and then reinstalled HP Support Assistant.  Support Assistant works very well and I don't get the error from the installer.  Problem solved.  Thanks for the help. ... Jim

  • Can't re install HP Support Assistant or HP Recovery manager

    HP Support Assistant and Recovery Manager has stopped working. I tried to uninstall, and when I reinstall I get the following error messages:

    "microsoft .NET framework 3.5 is not installed. It is necessary in order to proceed to the HP support Assistant Installation. You can use windows update to this component. »

    Well, the thing is: I use windows 7 and I have Microsoft .NET framework 4


    Can anyone help? my laptop is

    HP Pavilion dv6-6135dx notebook PC

    Install this http://www.microsoft.com/en-us/download/details.aspx?id=21

    Then try to reinstall again.

    THX

  • HP Support Assistant is unable to install the drivers wireless wireless device not recognized at startup

    Name and product number:

    HP Envy Sleekbook4 PC / / C2K72UA #ABA

    Intel Centrinto Wireless-N 2230

    Microsoft Kernel Debug network adapter

    Realtek PCIe GBE Family Controller

    USB - IF xHCI USB Host controller (Intel WiUSB)

    Inter 7 series / C216 Chipset Family USB Enhanced Host Controller - 1E26 (there is a similar device that works but ends with 1E2D)

    System Operalting:

    Latest Windows 8

    No error message.

    Changes:

    Uninstalled some things via the control panel (I don't know where I can find a newspaper which has been uninstalled)

    Attempt to system restore and it failed.

    My diagnosis:

    First of all, some info on why the devices do not work.

    The USB controller claims there are insufficient system resources to complete the API. However, I am only using about 20% of my memory and my hard drive. If I deactivate and reactivate the device through Device Manager it starts working until the computer passes in mode 'sleep' or reboots.

    The Realtek PCIe controller and Intel Centrino Wireless adapter simply read {operation failed}. If I disable and re-enable these devices via Device Manager they begin to work until the computer mode "sleep" or reboots.

    The Microsoft Kernel Debug network adapter "is not present, is not working properly or is not all its drivers installed."

    Intel WiUSB - windows cannot load the drivers for this device (code 31).

    The HP support assistant tries to download and install "Wireless for windows drivers 8. The download succeeds, but the installation fails.

    At startup, windows thinks that there are no network adapters (other than bluetooth). After the reboot of the devices from the Device Manager, they appear in the section of the network adapters.

    Thank you in advance for reading this and any help you may be able to offer,

    Tim

    I see. Unfortunately, the failure of the short DST means that the hard drive needs to be replaced. The computer is still under warranty?

    If so, you can contact HP Technical Support and ask them to send you a replacement. This replacement will come with recovery media. If you don't have an external CD drive, make sure you request a recovery rather than recovery disks USB. They should know that the model already, but, I would make sure. Once you have received the new hard disk, you will need to send the back of an old man in this same area, using the provided shipping label. The technician on the phone will give you the details on that.

    HP 1-800-474-6836 Technical Support

    If the computer is out of warranty, you can replace it with any HDD notebook 2.5 ". If you need help choosing a car, let me know

  • HP printer Assistant does not work, script error

    Hi, I have a Photosmart Plus B210 connected wireless to my home network.

    When I try to run the wizard on the printer, I get a script error (only, not open in Notepad), as seen in this post:

    http://support.HP.com/us-en/document/c03640384

    To try to solve this I have done both steps of the solution 1 and 2 in this post (I'm on Vista x 64) and still have the problem.

    In desparation I tried also the recommendation of this post, suggested by Erico:

    http://h30434.www3.HP.com/T5/printer-networking-and-wireless/script-error/TD-p/1460221

    I have uninstalled/reinstalled all the software and drivers, using the two Uninstall HP once, and using another control panel and still have the problem.

    Note, printing works fine, just cannot run the wizard on the printer. Thank you for your help.

    Hi scooby_doo,

    I found another forum with someone with script errors, I wonder if the solution might work for you.

    HP printer Assistant scipt errors

    I would like to know if it works and if not I will continue to seek a solution for you.

  • Error message when you use HP support assistant

    HP TouchSmart 520

    Windows 7

    When I try to contact customer support using HP support assistant, I get a message saying: "year error has occurred" and no phone number or other contact information.

    Hello

    Install the latest version can help:

    http://support.HP.com/us-en/document/c02028499

    Kind regards.

  • 700 - 210xt: Error 1316 when trying to uninstall HP Support Assistant

    Hello

    My copy of the HP Support Assistant does not work.  I tried to uninstall it, download the latest version and install the latest version.

    When I go to uninstall the old version, I get the error message:

    Error 1316"the account specified already Exists.  Then, uninstall window goes back and then comes out with uninstall them anything.

    I read in another post on the HP forum that the Microsoft Fixit tool in this instance.  However, it seems that the fixit tool is not compatible with Windows 10.

    If I was going to come and just tried to install the latest version of tune ontop of the old version, it would work there?  Who would be wise?

    How can I uninstall the old version?

    Thank you

    Michael

    MrIntrbl7

    Hello Malygris1,

    With the HP Support Assistant, I didn't that my PC was still under warranty.  I find this contacted HP support by chat live last night, and they were able to solve the problem.

    The fix was using the HP Recovery Utility to access my recovery partition and re - install the version of HP Support Assistant provided with my PC.  Then we could successfully uninstall the old version and install the latest version of HPSA.

    Thank you

    MrInTrbl7

    Michael

  • HP Support Assistant tells Me to download and install the same update

    I have a HP Envy 700-027c. Maintaining HP Support Assistant telling me to download and install a Cyberlink PowerDVD to sp63146.exe, even if I downloaded it, installed and rebooted my computer 3 times or more. I don't get no error on installation, then believe the installation have been successful.  Please notify. Thank you!

    18...

    Welcome to the HP Forum!

    You could try the following:

    Control Panel > display icon > programs and features >

    Scroll down, find and uninstall HP Support hasWizard.

    Restart your computer after uninstalling the existing version of the Support Assistant.

    Download and install the latest version of the HPSA:

    HP Support Assistant

    Restart / reboot the computer and log in

    =====================================================================================

    If the problem persists, you can try:

    • Open HPSA > click "updates and optimizations" (wording may slightly differ) >
    • Select them Updates settings and messages >

    Under ' how would you like to receive updated software and messages from HP?

    • Select in the menu dropdown:

    Search for updates, but let me choose whether to download and install them

    Always in the updates and optimizations >

    • Check / initiate a list of available updates >
    • If the offending hotfix package is still listed, then click on it (maybe right-click?) and a value of 'Ignore' or 'hide' this package

    > Once 'Hidden', the package should not display longer towards the top of the list of available updates.

    Comment

    In particular, it is the opinion of this Expert that you ban HPSA to download and install a BIOS update on your computer.  You should always, in the opinion of this Expert, look for the updates to the BIOS on the website of your computer and only download and install a BIOS update when the update is directly applicable to your situation or if you are having problems with your computer.

    For your reference:

    Troubleshooting HP Support Assistant (Windows 7)

    Good luck!

    Click on the star of congratulations !

    It's a big 'thanks' for the author's efforts to help you.

  • get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

    1. product name and number of :

    Pavilion g4 laptop 1210se

    2. the installed operating system:

    Windows 7 home basic 64-bit


    3. error message:

    (get the latest hp support assistant) the error appeared in the hp support assistant

    When I click and install the update it doesn't effect in case of error.

    4. all changes made to your system until the problem occurred:

    None


     

    Hello

    Try the following.

    Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

    http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

    Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

    http://www.7-zip.org/

    Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

    When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Kind regards

    DP - K

  • HP Support Assistant fatal error 1603

    I have a 2 week old Envy 15-j151sa. This morning I noticed that an icon for HP Support Assistant had appeared on my desk, it did not exist before. I thought that maybe he had updated itself so I clicked on the icon, but as soon as he tried to open it it crashed. The message says "Error 1316 HP Support Assistant. The specified account already exists. Then followed another message "1603 Fatal error during installation". Windows Installer Help, msi.chm or MSDN for more information "then finally,-3.

    I tried to uninstall HPSA and re-setup, by using SP68201, but I just get everything above. That means "the specified account already exists." What account is this?

    Thanks for any help.

    Ok. I had sorted it. I used a Microsoft Fixit, uninstall and install Fixit. That allowed me to remove the offending are based of HPSA. Then, I was able to install the last sp68201.

Maybe you are looking for