Want to 4500 e - all - n - one: can not copy or scan

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• want to 4500 printer all-in-one: Printcartridge can't move

  I get the print cartridge cannot move. I can move it freely, and when the printer starts the move cartridge but not when printing. I cannot detect paper jams and removed the cartridges and installed it again. I was in the middle of printing several pages when this error came. I updated the software and restarted the printer several times without success. It is fixed on my own or I need to find a repair shop?

  Hi @michiemom,

  Welcome to the HP Forums!

  I noticed that your ink cartridge cannot move with your HP Envy 4500 printer. I'm happy to help with this problem!

  Please try the steps in this guide, A 'transport Jam' Message Displays HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage 3540 e-all-in-One Printer Series, if it does not solve your problem, the printer will need to be repaired or replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP ENVY 4500 E - ALL - IN - ONE: HP ENVY 4500 E - ALL - IN - ONE DOES NOT PRINT

  I can't print from my desktop PC with an ethernet connection, but I am able to print from my laptop with a Wi - Fi connection.

  The printer used to work on my desktop PC, then I upgraded to Windows 10, made the operating system was not entirely compatible with my PC, reformatted it with the help of remote support Microsoft, back to Windows 7, had a lot of problems with Windows Update and WIndows Installer and so also with the installation of the driver.

  I tried installing from the original installation CD HP Envy with no luck, uninstalled and reinstalled with the latest driver from the HP website with no luck and since (apparently) to solve the problem with Windows Update and WIndows Installer, uninstalled and reinstalled the driver software on the CD again with no luck.

  I tried all the suggestions on the forums, with my computer hang too for the first time in weeks at the recommendation of msconfig on your forum for disabling startup programs.

  The scanner works.

  Sometimes, in Word, I get a message error "Windows cannot print due to a problem with the current printer setup". Sometimes I have no message.

  (I use Service Pack 1)

  Hi HPAGJ,

  Thank you for coming back to us.

  Gemini02 is currently out of the office so I thought jump in and help.

  When you run the PSDR, have you selected the connection "network (192.168.2.107) is not installed? Being not fully installed is causing the problem.

  There is corruption on the computer, this can certainly occur after you upgrade your operating system. I suggest to try the following steps in the following order for best results.

  • Make sure that all of your Windows updates are up-to-date.
  • HP printers - uninstalling the software of the printer (Windows)
  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Manually delete the print driver:

  This problem occurs if there is printer drivers are corrupt.
  I suggest that you remove all installed printers and reinstall Windows 7 printer drivers if available.
    
  Remove a printer
  1. click on the "Start" button, type PRINTERS in the start search box and press ENTER.
  2 find the printers installed icons, then delete them.
  3. right click on the blank part of the window and choose "Run as Administrator"-> "Server Properties".
  4. on the tab drivers, select them printers list and click Remove. Please, select Remove driver and driver package.
  5. open the start menu, enter APPWIZ. CPL in the search box and press ENTER to launch the "programs and features".
  6. try to remove all related printer software.
  If the problem is not resolved, I suggest that you clear the money printing system.

  Step 1
  ======
  Start Windows Explorer, and then rename all the files and folders in the following two folders:
  c:\windows\system32\spool\drivers\w32X86
  To rename a file, we can click with the right button on the file and select Rename.
   
  Step 2
  ======
  1. Click Start, type REGEDIT in the start search bar and then press ENTER.
  2. navigate to and then click the following registry key:
   
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86
  View the list of subkeys. There should be only the following subkeys:
   
  Drivers
  Print processors
  If there are any keys other than those listed above, follow these steps:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type WindowsNTx86regkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than drivers and print processors.
   
  Step 3
  ======
  Find and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:
  BJ language monitor
  The local port
  Microsoft Document Imaging writer monitor
  Microsoft Shared Fax Monitor
  Standard TCP/IP port
  USB Monitor
  WSD port
  If there are any keys other than those listed above, follow these steps to remove them:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type Monitorsregkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than the above 5.
   
  Step 4. Disconnect the printer from the computer and restart the computer.
   
  Step 5. Reconnect the cable from the printer to the computer, install the printer according to the manufacturer's installation instructions and then check if the problem persists.
   
  You can also use these two articles for this problem:
  http://support.Microsoft.com/kb/2000007
  http://support.Microsoft.com/kb/933454

  • Download HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  If you are still having problems try:

  • HP print driver printer - install and use the built-in Windows

  If all else fails, I create a new administrator account and try to reinstall:

  • The difficulty of a user profile is corrupted.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Driver for Officejet 4500 Wireless all-in-one will not install after the upgrade to Windows 8.1

  Upgrade to Windows 8.1 on Pavilion g6.  OfficeJet 4500 Wireless all-in-one still print but not scan.  Downloaded driver full features.  Installation quit giving the error message "file not found".  Tried the 'chat' with no resolution sessions

  Thanks for the reply.  HP has called since then and was finally able to install the driver.

• DeskJet 4280 all in one can not install on Windows 7, PLEASE PLEASE HELP!

  I'm about to lose ~ for real!

  I just bought a HP Pavilion s5710f PC and my old printer - HP DeskJet 4280 all in one will not be installed!

  Seriously my end mind - I am a student unemployed and can't afford to buy a new printer.  Is it possible that I can install this printer on my new computer?  It must be because it is a HP product and if not, I'm in trouble!

  Please if someone can help me as soon as possible ~ so I would be very happy!

  Thanks in advance for your prompt attention to my more desperate question ~ Whitney

  Hello.

  You have downloaded the Windows 7 drivers for your printer? I suggest you download it and run it so that your printer works correctly on your PC. Make sure that the USB cable from the printer is disconnected before beginning installation. Click on the link below to download the driver.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-74858-1&LC=en&DLC=en&cc=us&OS=4062&product=3390949&sw_lang=

• C6280 All in with Mac OS x can not copy or scan

  I can't copy or scan. on my 6280 C all in one.  I use Mac OS x 10.7. It worked, but now all I get is a sheet with all the gray-black ink which resembles what happens if you leave the cover upward. This seems printed on or in the preview copy and scan on the copying and scanning previews - scans show a test of color along the edge.  I can print from my computer.

  I tried most of these steps.  Because it would not copy or scan it look like lamp or sensor was out. So I got a new all-in-one HP at Costco.  To still get advice ho to replace light would cost $25 at HP as it was not under warranty, as well as any necessary parts.  New one is $99.

  Thank you very much! PROBLEM SOLVED.  It's really cool to have this forum available! BRAVO!

• Premium Fax e-All-In-One c410: Premium Fax e-All-In-One c410 printing, copying and scanning problems

  My c410 HP Premium Fax e-all-in-one won't copy (white spell page), only prints in faded gray even when the quality is set to 'best', will only print up and part side of page - excludes the middle of the page and analyze only a portion of the document.  A new black ink cartridge has been installed in a couple of weeks.  Supply levels say the black is full, all the color is 3/4 full and the photo ink is full.  The printer has been idle for a few weeks - I had to restart it returning to work, because he wouldn't (and is often not) respond to print requests.

  Hi @14141,

  I see by your post that the copies are to come in white and black is printing in grayscale. I will definitely do my best to help you.

  Please, try the steps outlined in these documents to see if she will help solve this problem. Do not take into account securities.

  Problems print quality setting for the HP Photosmart Premium Fax all-in-One Printer Series (C410a C410b, C410c, C410d, C410e).

  An "Incompatible cartridge ' or 'Ink cartridge problem' message for HP Photosmart Premium Fax e-All-in-One Printer Series (C410)."

  Inkjet printers from HP - "Ox."... «or «C2...» "Error code appears.

  I have also provided a few steps to troubleshoot issues when you try to print from the Mac.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +.

  Then click the Add button.

  You use genuine HP cartridges?
  What are the ink levels?

  Let me know the results of the Diagnostic print quality report?

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• Want to 4500 printer all-in-one: new software and drivers for HP Envy 4500

  Hello, I bought this printer on 1 October and installed on my laptop Windows 10. My question is I noticed there was a series of printer e-all-in-one HP ENVY 4500 full feature software and drivers, version 32.3, filename: EN4500_198.exe which was released on November 12, 2015. Should I download and install this because I've had since October 2015 printer? If so do I have to do something after the installation to keep my printer working correctly on my WIFI wireless? Thanks in advance for any help that I couldn't find out how call HP to ask this question.

  Thank you very much for your answer! I finally understood how do I know what version of the software and the drivers, I have this morning and I don't have the version more recent and even I was wondering about. Thanks again and have a great Thanksgiving action!

• C4180 all-in-one can not install on my laptop. Help

  I just got a new laptop for school. I've had my printer for a few years now and I love it, never had a problem. I currently have Windows 7 on a laptop Samsung. I really need to get this resolved and I have no idea what to do. I don't really want to buy a new printer I can't afford when I have the right one perfectly well in front of me. All advice is appreciated, please help!

  I bet that the problem is not the port you are using then. I bet it's that drivers are not compatible with the version of Windows you are using. Here is a link to the right software and drivers. Try to use those and let me know what happens. Make sure that you only connect the printer to the computer until the installation tells you.

  http://goo.GL/E1ejx

• HP OfficeJet Pro L7650 all-in-one can not recognize USB memory stick 8 GB

  I try to scan a document on a 8 GB USB key and received the error "Unknown device" so that it works very well with my old USB 512 MB key.  How can I use a memory stick 8 GB with this printer?   Thanks in advance for any assistance!

  Unfortunately we do not have this printer driver to support large memory keys USB Vicky. HP all-in-One printers are supported up to 1 GB memory sticks only.

• 6700 all-in-one - can't copy, scan or fax

  I have a HP OfficeJet 6700.    We work well until last week... He wil feel but it wil not copy, scan or fax.   The error message is "Unable to scan, copy or fax."     I remember seeing that an update was received on the printer some time before that.    I tried to restore factory settings, turn power switch, etc.   Through the tool of diagnosis without results.    Help!

  For those who have this problem.   Finally, I called customer service HP, being willing to pay just what he needed to fix this.    You would not believe this resolution!   I do not think that HP called a bug, but I'd sure like to.    This is because the printer is plugged into a surge protector.   HP KNOWS that it is a problem... but it is posted all over these blogs?  NOOOOOOO!    So I plugged the printer directly on the wall, did a hard reset by pulling on the power cord to the back of the printer, replugged the power and it worked.   What I call a bug because there is nothing wrong with my surge protector... it is something in the printer.    Told me that I can now reconnect on if overvoltage limiter I want and it'll work.   BUT... that, if/when it happens again, the solution is to plug directly into the wall again and again a reset.    Anyway, everyone to knowabout wanted this issue with printers and the surge protectors.

• HP Photosmart C4180 all-in-one: can't print or scan

  When I want to print or scan the message "cannot print or scan" and "Scanner failure" happens...»

  When I try to print the document will go to half way and then stops, same message arrives...

  If I want to download and print something good, the printer works!... but again if I try to scan something then it does not work...

  It happened all of a sudden, the printer and the computer have also worked well until this happened.

  I may be low on ink, two symbols like a candle flame, are at the bottom left screen, but a copy or scanning must always be possible even if faded, or...?

  Tried unplugging everything, but no luck...

  Can anyone help? Thank you..

  I am an employee of HP

  Since you said you the error message scanner failure, first try to make a copy and see if the belt scanner moves (moves the light) while copying.

  If the light does not move that it's hardware, you will need to service the printer please call hp tech support.

• HP 23 all-in-one: can not watch viedo on you tube Green screen

  Green screen to tube you can not watch here sound as it effects face book viedo

  Hello

  If you are using Internet Explorer, try the following.
  
  Open an Internet Explorer window.
  
  Hold down the alt key and press x, and then select Internet Options.
  
  Select the Advanced tab, enter a check mark in the "Rendering using the software instead of GPU rendering" box, then click apply and then click Ok to save this change.
  
  Close all open Internet Explorer Windows, then open it again and try to play a video.
  
  Kind regards
  
  DP - K

• Photosmart 7520 e ALL-IN-ONE: can not scan to e-mail BLAH display panel eprint photosmart 7520 e all-in-one

  my printer can not scan to e-mail to printer display panel in the months ago very well but right now not working it says unable to connect to web services (work wireless) how fix it please help

  How to check it

• Want to 4500. All-in-one: my printer indicates it does not support the paper photo paper 4 x 6

  My printer says it doesn't support of paper smaller than 4.9 / 12.6. I am trying to print a photo on photo paper glossy 4 x 6.

  I'm trying to print from IPhoto. Thanks for responding.